Job title: Head of Customer Service Engineering Job Location: Gauteng, Germiston Deadline: March 28, 2025 What You Will Enjoy Doing - In this role, you will be responsible for CES design office providing safe, dependable, and standardized CES engineering solutions as well as maintaining and developing the CES systems toolbox. - Ensure that the working environment and safety for personnel is...
At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we’re trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating,...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
Recart is a fast-paced innovator in retention marketing, helping ecommerce brands to boost their revenue by transforming visitors into loyal customers. We specialize in creating the world’s best-performing email+SMS lead capture tools, reducing your reliance on costly ads. Additionally, Recart’s top-tier SMS marketing platform excels in user experience, automation, and campaign management,...
Calling all Customer Experience Seasoned professionals to apply! Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian nationals to make a significant...
Minimum requirements: - Matric required (non-negotiable) - Related tertiary qualification advantageous - 3+ Years experience in customer service environment (preferably in a Technical/ Service Centre environment) - Experience using Dynamics 365 will be advantageous Duties and responsibilities: - Handling customer inquiries and resolving customer complaints - Building and maintaining strong...
- DO YOU ENJOY WORKING WITH DIFFERENT PEOPLE EVERYDAY?-DO YOU HAVE AN OUTGOING, ENERGETIC PERSONALITYWe are looking for a Customer Service Agent to be a part of our team. Your job responsibilities will include building and maintaining long-term customer relations. Besides, you will also be responsible for identifying and contacting potential clients. You should also be able to communicate with...
We are seeking a detail-oriented and customer-focused Entry-Level Customer Service Agent to join our team. The successful candidate will provide Customer Service and support to clients, helping them achieve their financial goals. The successful candidate will get fully training on our training programs to create a successful journey in our company.
Calling all Customer Experience Seasoned professionals to apply! Are you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a CX Head (Customer Experience Head) to join their global commercial Bank as they embark on their journey into the vibrant Namibian market! This is an excellent opportunity for Namibian nationals to make a significant...
Qualification - Matric Requirements - 5 Years' experience as Customer Services Clerk including managing customer ordering process, managing quotations, COD orders, courier services, customer queries, backorders, goods returned, complaints and credit requests. - Computer literate on MS Word, MS Excel and Outlook. Duties Answer all incoming calls professionally and direct them to the correct...
Key Responsibilities - Respond to Customer Inquiries: Provide prompt, friendly, and professional responses to customer emails regarding products and services. - Offer Technical Guidance: Assist customers with installation guides, troubleshooting tips, and general product information. - Maintain Customer Relationships: Ensure a positive experience for users by offering support with empathy and...
Minimum Requirements: - Education: Grade 12 (Matric) - Computer Skills: Proficient in MS Word and MS Excel - Language Skills: Excellent communication in Afrikaans and English - Experience: Minimum 5 years in a marketing/sales/customer service environment - Industry Knowledge: Experience with shipping into Africa, including documentation requirements - Regional Experience: SADC or East Africa...
Job Description - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers. Key Responsibilities Customer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a defined a range of customer queries...
Appointment Coordinator (Admin & Customer Support) Remote Job Location: Remote Working Hours: Flexible (Generally 8 AM 4 PM OR 9 AM 5 PM) Reports to: CEO & Sales Manager Salary: R17,000 - R20,000 per month About the Role We are looking for a professional, friendly, and well-spoken Appointment Coordinator to join our team. This role involves responding to inbound leads and scheduling...
Required qualification and working knowledge: - Relevant bachelors degree - 5+ Years of experience in a similar role (Preferably in ICT) - Experience as a Client Service Manager - 2+ Years of experience in a supervisory role - Experience in managing teams dealing with Corporate Customers
Required qualification and working knowledge: - Bachelors degree in related fields - Experience as a Client Service Delivery Agent - 2+ Years of experience in administration (preferably in ICT) - Experience in dealing with Corporate Customers - French or Portuguese speaking is an advantage
Job Title: Customer Success Manager Location: Remote (Cape Town) Reporting To: Head of Customer Success Salary: Up to R500,000 per annum About Us We are on a mission to transform the healthcare system from reactive treatment to proactive, preventative care. We are a fast-paced, early-stage start-up with a dedicated team of 20 employees. Our SaaS platform is designed to help healthcare...
Customer Experience Representative Automotive AA/EE - East Rand Reporting to the Customer Service Manager the ideal candidate would be someone from the automotive industry with strong knowledge of working with automotive parts and who understands the various vehicle platforms and the interchangeability of parts between different manufacturers. Job Purpose: - Ensuring an unbeatable customer...
Are you ready to step into a dynamic role offering a competitive basic salary? We're looking for individuals who meet the following requirements: - Handle inbound and outbound customer calls professionally. - Resolve customer queries and provide accurate information. - Maintain a high level of customer satisfaction and service quality. - Update customer records and escalate complex issues when...
What Youll Do: ? Marketing Analytics Optimize digital campaigns, track ROI, and refine strategies across email, SMS, WhatsApp & social. ? Product Analytics Decode product usage patterns, uncover customer needs, and guide feature development. ? Customer Insights Analyze sentiment, segment audiences, and enhance engagement strategies. ? Automation & BI Build dashboards, automate reporting, and...