Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
CUSTOMER SERVICE CONSULTANT (FRENCH SPEAKING) Location: Pretoria East Salary: R 14 000 – R 17 000 Start Date: As soon as possibleRole OverviewWe are seeking a French-speaking Customer Service Consultant to join our clients Pretoria-based team. The ideal candidate will provide exceptional support to clients, ensuring queries are resolved efficiently and customer satisfaction is consistently...
We are looking for a young hardworking and ambitious individual to offer customer care at selected retail stores under our company. NO EXPIRIENCE NEEDED the potential candidate will be given intense management training and couching. Through our dynamic training program, you will gain hands-on experience, network with industry professionals, and embark on exciting travel opportunities—all while...
We are seeking a Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.ResponsibilitiesHandle customer inquiries promptly via live chat.Provide accurate, valid, and comprehensive information by using the right...
Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Minimum Requirements: - Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive Industry - Automotive OEM Level experience will be highly advantageous - Diploma in Customer Service | Communications or similar essential - Strong proficiency in MS Office including Excel - Proven experience in management of Customer Enquiries and Complaints | Dealer...
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...
Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
Cyprus direct is a fast-growing direct marketing company looking for ambitious, motivated sales agents to join our dynamic team. If you are energetic, confident, and hungry for success, this opportunity is for you .We are seeking energetic and target-driven individuals to join our Marketing Representative team. The role involves meeting potential clients in person, promoting and selling our...
Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...
CUSTOMS ENTRY CLERK Job Overview We are looking for an experienced Customs Entry Clerk to be based in the Johannesburg office. The candidate must have a proven track record as well as have extensive knowledge in customs tariff headings. Responsibilities - Framing of customs entries - Sea, Air, Road - Imports and Exports - Item Classification and Tariffing - Refunds - Adjustments - Customs...
My well-established courier client is seeking a suitable JNR Customer Service Controller to join their team. Afrikaans non-negotiable, call centre experience essential; courier / freight experience essential. Min. 2 years in similar role working with a domestic / international role.
Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
Minimum requirements for the role: - Minimum matric is essential for the role. A tertiary qualification is preferred but not essential. - Previous experience having worked as a customer service or internal sales coordinator or related role within the chemical or plastics or related markets supplying the manufacturing industry is preferred for the role. - Previous experience having worked with...
Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...
Minimum Requirements: - Minimum of 3 - 5 years experience in a Logistics and Freight Industry - Certification | Experience in Customs and Excise | Clearing and Forwarding will be essential - National Diploma in Freight Forwarding | Customs Compliance will be advantageous - Experience working with customs clearing systems will essential - Minimum of Grade 12 required - Own reliable transport...
My well-established Courier client is seeking a suited Customs Affairs Manager to join their team. Candidate MUST have management experience, contact centre knowledge as well as customs experience. You will be responsible for full legal and regulatory compliance for Customs Affairs (including Customs, SARS, CAA, Security (Part 108), AVSEC, Building and Fire regulations, Labour law, HSE...