Customer Support manager jobs in Drakenstein

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

RPO Recruitment's client, A top Logistics company based in Paarl, is looking to expand their team with a position in Specialist Customs. This would include handle the customs clearance process, preparing and maintaining all customs-related documents and ensuring compliance with all South African and international trade laws. Requirements: A diploma or degree in logistics, international trade,...

Core duties & Responsibilities Area Outcomes Student Support Department Administration - Sending and monitoring last-attempt letters to at-risk students. - Facilitate and organise student workshops. - Manage the extra time/concessions list. - Develop workshop presentations. - Creating Posters & info graphics for the Student Support Department. - Administrative support for student...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

Vollherbst is a premium packaging and print partner serving leading wine, spirits, and FMCG brands. Their South African team operates as a compact, agile team backed by global expertise – combining premium standards with startup adaptability. They have an opportunity available for an Operations & Commercial Support Lead – a versatile, high-energy individual who can move seamlessly between...

PURPOSE OF POSITIONThe purpose of the role would be to support our internal IT Department with data and systems management, to ensure network and computer set up, and to assist with hardware and software requirements and to support and assist staff with any IT related issues.DUTIES & RESPONSIBILITIES- Hardware and Software Troubleshooting: Diagnose and resolve hardware and software issues for...

Bible Media is a Christian Media Ministry, producing and providing content to inspire the Christian Way. The organisation underwent a process of digital transformation and is currently building a more comprehensive digital footprint. A dynamic career opportunity currently exists for a self-motivated and energetic individual to create and manage innovative digital and print publications in line...

Financial Manager – Retail & E-commerce Our client, a fast-growing player in the retail and e-commerce space, is looking for an experienced and detail-oriented Financial Manager to lead and optimise their financial operations. This key role will support business growth through strategic financial planning, in-depth analysis, and operational efficiency. The ideal candidate combines strong...

Overview Hire Resolve is excited to announce an exceptional career opportunity for a Regional Product Manager on behalf of our esteemed client, a leading player in the Fast-Moving Consumer Goods (FMCG) industry. This role is ideal for a dynamic and strategic individual with a passion for product management and a deep understanding of the FMCG sector. If you’re ready to take on a key leadership...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who...

Key Responsibilities – Restaurant Management (Primary Focus) - Operations: Overall responsibility for daily opening and closing, staff scheduling, inventory control, payroll, and budget management. - Team Leadership: Lead, support, and manage department heads and supervisors; recruit, train, and motivate teams across front- and back-of-house. - Customer Experience: Ensure consistently high...

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...

Description: We are seeking a highly organized and detail-oriented Production Clerk – SAP Support to join our dynamic team in Paarl. This role requires a proactive individual who can manage administrative duties, ensure accurate record-keeping, and support the production team with SAP system updates and reporting. The ideal candidate will have strong problem-solving skills, a keen sense of...