customer support jobs in Drakenstein

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity. Who are the Sigma Family? Our core mission is to #ImproveEverythingAlways,...

Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update new customer systems. - Maintain and update UNMS devices daily. - Perform stock control and track field inventory. - Record installations and repairs on Google Calendar/OneNote. - Stay current with broadband technology developments. - Conduct on-site service calls safely and...

This role is central to managing and expanding relationships with digital and banking payment networks, with a strong focus on optimising transaction performance, strengthening partnerships, and supporting sustainable business growth. The successful candidate will be a strategic, commercially minded professional with deep experience in the fintech, banking, or payments ecosystem. They will take...

What youll be doing - Provide technical support and optimization advice to customers to ensure packaging semi-finished products run smoothly on the machines in the customers factory. - Develop new business opportunities in food, dairy, and industrial packaging - Collaborate closely with partners and local converters. - Frequent travel within South Africa and Sub-Saharan Africa. What youll...

Core duties & Responsibilities Area Outcomes Student Support Department Administration - Sending and monitoring last-attempt letters to at-risk students. - Facilitate and organise student workshops. - Manage the extra time/concessions list. - Develop workshop presentations. - Creating Posters & info graphics for the Student Support Department. - Administrative support for student...

Job Description: We are seeking a Technical Support and Installation Technician based in Paarl to join our dynamic team. The ideal candidate will provide excellent customer service, perform broadband installations and ensure all technical systems run smoothly and efficiently. Key Responsibilities: - Manage the helpdesk and provide professional technical support to customers. - Set up and update...

RPO Recruitment is seeking an experienced and motivated Inside Sales Support Specialist to join our dynamic client team in Paarl. This position offers a fantastic opportunity for a proactive individual who thrives in a fast-paced environment. The ideal candidate will play a key role in ensuring smooth sales operations, customer satisfaction, and efficient internal support for the sales team. Key...

Key Responsibilities- Provide professional customer sales support.- Process sales and purchase orders accurately.- Prepare and issue invoices for sales orders.- Book IBT (inter-branch transfers) and manage related documentation.- Arrange truck bookings for warehouse collections.- Support the sales team with administrative tasks as required. Requirements: - Matric certificate. - 1-2 years’...

Minimum requirements: - Matric - Minimum of 3 years experience in a debtors role - Fully bilingual in English and Afrikaans - Willingness to work overtime when required - Managing and resolving account-related queries - Capturing, allocating, and reconciling payments on Xero and the export system (Palbroker) - Processing and reconciling customer sales accounts on a daily basis - Preparing and...

In this role, you will be responsible for producing innovative and practical custom designs, improving existing customer designs, and creating accurate manufacturing drawings. Your expertise in sheet metal manufacturing, fabrication, and design will be essential in ensuring high-quality solutions, meeting customer specifications, and supporting the success of both the team and the company. You...

REQUIREMENTS - Matric certificate, or relevant qualification - Valid drivers license ESSENTIAL! - Min two years experience in technical support, installations, or a similar field - Basic understanding of networking concepts and broadband technologies - Ability to troubleshoot technical issues independently and accurately - Comfortable working at heights, on ladders, and in confined spaces -...

KEY REQUIREMENTS FOR CONSIDERATION: - You will have completed a BEng or BSc degree in Mechatronics, coupled with 1-3 years experience in Electro-Mechanical and Electrical designs, as well as PLC programming (Siemens) and providing supervision at installation and commissioning phase. - You will have a solid track record in providing technical support and training for customers, as well as being...

Tasks comprise: General: - Develop and manage internal technical and due diligence systems as defined by the IFS Quality Management Systems. - Creating and maintaining a database for technical standards and applicable legislation Customers Due Diligence Requirements - Liaise with customers with regards to their food safety, product quality, labeling, MRL, ethical, sustainability requirements...

Bible Media is a Christian Media Ministry, producing and providing content to inspire the Christian Way. The organisation underwent a process of digital transformation and is currently building a more comprehensive digital footprint. A dynamic career opportunity currently exists for a self-motivated and energetic individual to create and manage innovative digital and print publications in line...

Company and Job Description: A fast-paced and dynamic organisation within the logistics sector is seeking an experienced and highly competent Debtors Controller to join its Finance team. This role is well suited to a proactive, detail-focused professional with a strong customer service orientation and the ability to thrive in a high-volume environment. Reporting to the Debtors Manager, the...

What Youll Do: - Build and nurture lasting relationships with clients, including contractors, farmers, architects, engineers, and construction firms. - Identify and pursue new sales opportunities in Aluminium, Decking, and Trusses to expand market reach. - Develop and implement strategic sales plans to consistently achieve targets. - Offer tailored product solutions and expert guidance to meet...

Tasks comprise: General: - Develop and manage internal technical and due diligence systems as defined by the IFS Quality Management Systems. - Creating and maintaining a database for technical standards and applicable legislation Customers Due Diligence Requirements - Liaise with customers with regards to their food safety, product quality, labeling, MRL, ethical, sustainability requirements...

Key Performance Areas Customer Support Service Issue Resolution & Complaint Handling Accuracy & Record Keeping Team Collaboration Knowledge Development Key Responsibilities Handle customer calls and inquiries professionally. Resolve issues and complaints efficiently. Maintain accurate records of all customer interactions. Follow up with customers to ensure satisfaction. Work closely with team...

Key Responsibilities Provide Tier 12 technical support (desktop, laptops, printers, mobile devices). Set up and maintain workstations, software, and security updates. Assist with basic network support (Wi-Fi, VPN, connectivity). Support CCTV and access control systems. Manage IT tickets, documentation, and knowledge base updates. Support user accounts (onboarding/offboarding, access,...