contact centers jobs in Durban

A leading recruitment firm in Durban seeks a Head of Site to lead and manage the company’s operations. The successful candidate will oversee a large team, ensuring high performance and compliance with industry standards. Key responsibilities include driving site strategy, managing financial performance, and building strong client relationships. With 7+ years in a contact centre and experience...

Purpose of the Job:Make and receive phone calls to promote Home Improvement options on behalf of a USA Client. Gain interest through effective engagement and communication of the services available, handle any objections and undertake qualification of prospective customers fit, before booking an appointment for a Designer to undertake an in-home consultation. Minimum Qualifications and...

Purpose of the Role: The Operational Clinical Nurse Specialist provides clinical leadership and operational oversight within the hospital. This role ensures the delivery of high-quality patient care, supports nursing staff development, and contributes to the strategic objectives of the hospital through effective management of clinical operations. Key Responsibilities: - Provide expert clinical...

ENVIRONMENT: A Customer Experience Tech Specialist seeks an Integration Developer with at least 3 years of experience to design, build, and maintain integrations for contact center solutions. You'll work on Backend development (80%) with Frontend responsibilities (20%), applying expertise in cloud-native technologies and serverless architectures to deliver reliable, production-grade integration...

A leading customer engagement services company based in Durban is seeking a skilled professional to manage various projects and vendor relationships. The role requires strong organizational and analytical skills, along with a minimum of two years in offshore contact center operations. Exceptional communication abilities are crucial, and fluency in German is advantageous. The appointed individual...

JOB DESCRIPTION Job Title Field Services Engineer, MRI Job Description Field Service Engineer is to support the technical needs of Philips customers, providing maintenance and installation to HealthTech products & services, maximizing customer satisfaction by seeking opportunities to support our customers further and deliver value. Technical, with strong customer focus, and works...

We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.- Your Role :The Operational Service Representative is responsible for ensuring that our internal customers’ experience is a positive one each and every time they engage with the Operational Care Center. Specifically, the Operational Service Representative...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

Role Purpose Business Development Consultants are committed, driven, results oriented advisers who are able to work on their own as well as in a team environment writing business in accordance with set targets. Business Development Consultants advise primarily on motor and household domestic insurance. Responsibilities and work outputs- Source sufficient lead generating opportunities to ensure...

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. Job Requirements: - Grade 11/Grade 12 - Excellent...

We are seeking a dynamic and results-driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation Agent, you will be responsible for providing outstanding customer service while leveraging your strong sales experience to convert inbound inquiries into bookings. You will play a key role in driving revenue and ensuring an exceptional customer experience, all while...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

Industry Human Resources / Healthcare Recruitment Work Arrangement Fully Remote Job Type Full-time Work Schedule 50–60 hours per week Monday–Friday, ideally 8:00 AM – 6:00 PM EST Night shift coverage aligned with U.S. time zones is required Locations Philippines, Africa About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best...

Company Description: WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

This role is individually accountable for identifying and closing concluding transactions for profitable Company branches, and value adding leasing transactions for new retail branches and commercial offices, relocations, enlargements, reductions, closures and renewals of the aforesaid, through others over periods of up to 5 year.- This role fits within the Properties Team. As a Properties team,...

Capability BPO are currently seeking experienced Team Managers to lead a dynamic inbound sales campaign. We are looking for individuals with strong operational decision-making skills, exceptional analytical thinking abilities, and a proven track record in coaching, mentoring, and driving performance.- Campaign: Voice, Sales Job- Location: Durban, CBD- Operational Hours: Saturday - Wednesday....

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less...

Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We're playfully rebellious and always optimistic. Join...

Description Key Responsibilities May Include: Conduct field audits of CHEP facilities to evaluate compliance with accounting, operational controls, procedures, and internal controls.Provide reporting, analytics, and key performance indicators to senior leadership on compliance adherence and In-House group performance.Evaluate financial and operational risks at both field and corporate office...

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact center agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. Job Requirements: - Grade 12 - Excellent communication skill -...