contacts manager jobs in Durban

Requisition details REQ: 142948 Application closing date: 14 November 2025 Location KwaZulu-Natal: - Nedbank Park Square Campus Umhlanga Rocks Durban North Nedbank clusters Successful candidates will be placed in roles across the following areas: Nedbank Contact Centre: Personal and Private Banking Duration YES Youth Fixed-term contract for 12 months. Remuneration This opportunity...

A top recruitment agency in Durban seeks a Contact Centre Team Leader to lead and motivate a team of advisors. The role involves managing performance, achieving KPIs, and ensuring superior customer service. Candidates must have 2-4 years of team leadership experience in a contact center and demonstrate effective leadership abilities. This is a fantastic opportunity to develop a dynamic and...

We’re looking for a hands-on, people-focused Back Office Team Leader to drive performance within a fast-paced, customer-centric operation. This role suits someone who enjoys coaching teams, improving service delivery, and using data to support day-to-day decision-making. Working: USA Hours 4PM -2AM Salary: R13,000 + R2,000 (Career Advancment - Business has an exceptional 41% internal...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 Job Purpose - To provide professional, accurate, and timeous assistance to SafetyCloud clients by handling enquiries, managing course bookings, and delivering high-quality customer service that supports SafetyCloud’s training and compliance offerings. - This is a remote position based in Durban. Key...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our...

Responsibilities:Direct sales:Engage in targeted number of consultations with prospective prospectsMaintain and update all company CRM systems and recordsWork towards achieving the weekly, monthly and annual enrolment targetsEngage in targeted number of follow-upsEngage in the generation of second income revenue.Assist with on campus eventsMeet DL sales targetsComplete daily activitiesBe a team...

The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...

CONTACT CENTRE AND BUSINESS PROCESS OUTSOURCING LEVEL 3 LEARNERSHIP OPPORTUNITY IN MOUNT EDGECOMBE, DURBAN. Training Location: Mount Edgecombe O-T-J (On-The-Job) Training: TBC Reference: CC3 Contract Type: Learnership Abled or PWD? : Disabled Additional Contract Details-Monthly Stipend: R5 000 pm Additional Contract Details-Start Date: 1st July 2023 Learnership Overview: We currently...

Key Performance AreaPerformance OutputsFinancial + Strategic- Wagering of telephone bets- Assisting branch & clients with initial inquiries- Work on Gold Circle Tote Machine when required- Debiting & Crediting of Tote Bets- Updating Tote Recon on a daily basis and safekeeping Tote ticketsOperational- Transferring of internal & external calls- Performed basic data entry for customer- Providing...

Overview Do you have experience as a Dynamic, Innovative & Profitable Branch Manager? Recruitco's Durban branch is looking for a Branch Manager. Minimum Requirements - Matric - Diploma or equivalent qualification, supported by relevant experience and industry knowledge - Minimum 10 years’ experience and proven successful track record in recruitment sales, and / or service industry - At least 6...

Overview A leading logistics company situated in Durban is urgently seeking the expertise of an experienced Inventory Manager to join their team. Responsibilities - Financial Responsibility - Operational - People Management - Customer - Process Compliance - Continuous Improvement - Asset Management - Reporting - Risk Management Key requirements - Relevant Tertiary Degree, / Supply Chain...

Reference: NFE007107-OND-1 A leading manufacturing company, dedicated to delivering high-quality products and services to customers globally, is looking for a Reporting Financial Manager based in KwaZulu-Natal. Duties & Responsibilities Job & Company Description: We are looking for a skilled Reporting Financial Manager who is a qualified Chartered Accountant (South Africa) to oversee our...

HR Manager Hire Resolve is searching for an experienced HR Manager to join our client in Durban. As an HR Manager, you will be responsible for overseeing all human resources activities, including recruitment, employee relations, performance management, training and development, and compliance with employment laws and regulations. Responsibilities: - Develop and implement HR strategies and...

" About the job Contact Centre Team Leader Purpose: To develop, motivate and lead a team of advisors to provide a superior level of service individually and collectively across various campaigns. You will be responsible for the delivery of KPIs through robust coaching and day to day management ensuring a high level of standards within your team. Duties and responsibilities: - - Lead,...

The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...

The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...

The role: Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better. Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. The detail: - Management Ensure the...