Customer Service Intern jobs in Durban

Responsibilities: - Handle incoming calls from customers regarding service-related inquiries in a professional and efficient manner. - Provide accurate information and assistance to customers, addressing their concerns and resolving issues effectively. - Maintain a positive and helpful attitude towards customers at all times. - Utilize company systems and databases to accurately record and...

A Retail Company in Durban is seeking an experienced Branch Manager to oversee daily operations, ensure customer satisfaction, and drive store profitability. The ideal candidate will have 3-5 years of management experience in the retail sector and a Grade 12 qualification, while a diploma in management or business is advantageous. Responsibilities include sales and stock management, staff...

About the Role Join a people-first, international organisation where diversity is valued and individuality is celebrated. With teams operating across multiple countries, we offer a supportive, inclusive, and collaborative work environment that prioritises employee well-being, professional development, and long-term career growth. This is an on-site position based at our Durban North Coast...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

Customer Services and Sales Executive – Remote – SA Hours Our Australian client is a leader in youth wellbeing and family education. With exciting growth underway, they’re looking for a driven Customer Service & Sales Executive to handle enquiries, convert warm leads, and support families through the booking process. This full-time role works closely with operations and marketing to ensure every...

Overview Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Obtain and capture information from insured or designated persons for purpose of settling claim with insurance carrier. To assist with administrative amendments, provide information and insights on policies, additional...

Description Starke Ayres is a leading supplier of premium agricultural products across Africa. We are seeking a customer-focused and detail-oriented Customer Service Clerk to support the company’s sales operations by ensuring accurate, efficient order processing and high levels of customer service. Responsibilities - Order Processing - Process customer orders accurately and promptly according...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...

Responsibilities - Responsible for the creation of new Customer accounts and existing customer store extensions by updating customer Master data within SAP - Pricing maintenance of Customer List price as well as Promotional price in SAP - Processing of Customer Orders in line with internal OM procedures, LSP routing and Customer delivery requirements - Responsible to ensure highest Order Quality...

Your Tasks Order Management, Delivery, Customer Claims - Responsible for the creation of new Customer accounts and existing customer store extensions by updating customer Master data within SAP - Pricing maintenance of Customer List price as well as Promotional price in SAP - Processing of Customer Orders in line with internal OM procedures, LSP routing and Customer delivery requirements -...

Requirements - At least 1 year International Customer Service experience (UK or USA) - Contact Centre experience (voice) - Excellent written and verbal communication skills (English) - Problem solving skills - Ability to work in a fast paced high pressure environment - Must be willing to work shifts (4pm – 2am & 5pm – 3am) - Must come from or close to Mount Edgecombe – easy commute...

Our client is seeking a Customer Service Consultant for their team in Cape Town North. Location: Cape Town Northern Suburbs Requirements: - Grade 12 - At least 2 years’ experience in a call centre/customer support environment - Computer literate – MS Outlook, Excel, Word & Internet - Professional communication skills in both Afrikaans and English - Formal business writing skills - Own reliable...

Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any...

A leading contact center in Durban is seeking a dedicated leader to drive operational performance by guiding agents towards achieving daily and weekly targets. Responsibilities include resolving workplace disputes, maintaining service levels, and coaching team members to enhance productivity and quality. The ideal candidate will foster a high-quality work environment that promotes engagement and...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Job Description Do you have a passion for travel and a talent for delivering a consistent celebrity service? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be handling inquiries via phone, live chat, social media, and email. You will work in a fast‑paced contact centre environment, where we want you to be truly passionate...

Customer Service Representative | Discovery Careers Full Time Durban, South Africa Posted 7 days ago 200500 ZAR / YearDiscovery Limited Disclaimer: This job listing is for informational purposes only and is not posted or endorsed by the official hiring organisation. For the most accurate and up-to-date details, please visit the official careers page.Discovery is a leading company in South Africa,...

A leading customer service firm in Durban is seeking a National Customer Service Center Manager to oversee call center operations. The successful candidate will be responsible for managing performance, budgeting, and staff development. Required qualifications include at least 7 years of call centre experience and a degree in management or business. Strong leadership skills and a commitment to...

German-Speaking Customer Service Advisor – Reta... Join a people-first, international organisation where diversity is valued and individuality is celebrated. With teams operating multiple countries, we offer a supportive, inclusive, and collaborative work environment that prioritises employee well‑being, professional development, and long‑term career growth. This is an on‑site position based at...