guest relations jobs in Durban

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 JOB SUMMARY - Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience - High school...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

A leading hotel chain in Durban seeks a dedicated individual to manage cash operations and provide exceptional customer service. The role requires processing payments according to accounting standards and ensuring a secure cash bank. Candidates should have a high school diploma and related work experience. The position involves maintaining a clean workstation and assisting guests with...

A leading global hospitality brand is seeking a G.O Accommodation And Reception Coordinator in Durban, South Africa. The role involves room assignment, managing guest relations, and maintaining communication with services. Candidates should be sociable, multilingual, and attentive to detail. This position also includes training receptionists and ensuring adherence to service standards....

Additional InformationJob Number25014113Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Guest Services Liaison | Luxury Hotel | Umhlanga ️ Kendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience . Key Responsibilities Welcoming guests and...

Role Overview The purpose of the role is to lead and oversee the management of all aspects of the RFC restaurant business. Through coaching, developing, motivating and engaging all in-store employees, create a culture to be proud of. By adopting a ‘beat year ago’ mentality, you will ensure the continued growth and success of the RFC brand by developing and communicating a breakthrough strategy...

Hire Resolve is assisting hospitality organisations in hiring experienced hospitality professionals for a range of mid–senior level opportunities across South Africa. This is a multi-role hiring campaign covering several functions within the sector, including hotel and lodge operations, food & beverage leadership, guest experience, events / banqueting, and revenue performance. These opportunities...

Additional InformationJob Number25030267Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- First impressions are everything. When guests arrive...

A leading resort company in Durban is seeking a Transport Coordinator to manage guest arrival and departure schedules, ensure exceptional service, and coordinate relates with various departments and authorities. You will be responsible for welcoming clients and handling their specific requests while ensuring compliance with standards. Ideal candidates will possess strong organizational and...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

A leading hotel chain in Durban is seeking a Guest Service Expert to create memorable dining experiences for guests. Responsibilities include serving guests, communicating with the kitchen, and maintaining cleanliness. Ideal candidates should have a high school diploma and one year of related experience. Strong customer service and communication skills are essential, along with the ability to...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

A leading resort company located in South Africa is seeking a personable individual to join their team as a Gentle Organizer (G.O). The role involves serving guests with a focus on wines and spirits, organizing tasting events, and ensuring service quality. Candidates should possess experience in hospitality, a passion for guest relations, and the ability to manage priorities effectively. This...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

Additional InformationJob Number25190011Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

A luxury resort company in Durban seeks a G.O. Wine Consultant to enhance customer relations through personalized service and wine recommendations. Candidates should possess strong sociability and efficiency skills, along with a keen attention to detail. Responsibilities include serving premium wines, managing inventory, and training staff. Join a vibrant team in a dynamic environment that values...

About the Role Do you know Club Med? We have nearly 70 resorts, open summer and winter, in 26 countries. We offer top-of-the-range vacations in the mountains and by the sea. Our customers are looking for happiness and freedom. Why are you reading this ad? Because you want to be part of that little something extra that makes us different. You have the human and professional skills we're looking...