Inbound Customer Service Representative jobs in Durban

Requirements - At least 1 year International Customer Service experience (UK or USA) - Contact Centre experience (voice) - Excellent written and verbal communication skills (English) - Problem solving skills - Ability to work in a fast paced high pressure environment - Must be willing to work shifts (4pm – 2am & 5pm – 3am) - Must come from or close to Mount Edgecombe – easy commute...

Customer Service Representative | Discovery Careers Full Time Durban, South Africa Posted 7 days ago 200500 ZAR / YearDiscovery Limited Disclaimer: This job listing is for informational purposes only and is not posted or endorsed by the official hiring organisation. For the most accurate and up-to-date details, please visit the official careers page.Discovery is a leading company in South Africa,...

ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...

Reference: DBN002535-TK-1 A leading action sports and lifestyle company that designs, produces, and distributes branded apparel, footwear, and accessories requires a Customer Service Representative to join their E-commerce department. Duties & Responsibilities Job Responsibilities: - Communications with online customers through various channels by providing product and service information and...

About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

We have an exciting career opportunity for a Spanish-speaking Customer Service Representative to join our dedicated team. This vital position requires an action-orientated individual, who will assist with customer enquiries and booking of appointments. This is an amazing job opportunity for a Spanish speaker looking to broaden their horizons and work for a results-driven company. Working...

Key Responsibilities: Order Administration - Receive and respond to all customer enquiries from order placement through to receipt/ dispatch of stock to customer, ensuring that the customer and the designated Business Manager are kept informed of progress - Maintain the Sales Module on the ERP system and user of the CRM system, ensuring that customer details and contact information are correct...

Job Title: Customer Service Specialist (Contact Centre)Company Overview: We are a people-centric organization specializing in outsourced contact centre solutions, with a particular focus on customer lifecycle management. At the heart of our business are our people, who are our most asset. We foster a culture of empowerment and accountability, placing a strong emphasis on skill development, talent...

A leading Business Process Management firm in South Africa is looking for a customer service representative. The role involves understanding customer needs and providing excellent service to enhance loyalty and retention. The successful candidate will have a minimum of 12 months experience in a contact center and must excel at problem-solving, teamwork, and making decisions in a fast-paced...

We are seeking a dynamic and results-driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation Agent, you will be responsible for providing outstanding customer service while leveraging your strong sales experience to convert inbound inquiries into bookings. You will play a key role in driving revenue and ensuring an exceptional customer experience, all while...

A well established Casket Manufacturing Company situated in Phoenix ,Industrial Park seeks to employ the services of an Inbound Sales Representative:Duties & Responsibilities ;- Achieving sales targets set on a weekly, monthly and yearly basis.- Identifying a client needs and requirements.- Generating sales leads productively.- Following up on sales leads and closing sales with clients.-...

A South African financial services firm is seeking a candidate for telephonic sales roles. The position involves developing customer relationships, conducting needs analysis, and proposing suitable products. Required qualifications include Grade 12 and relevant sales experience, preferably in the financial services sector. The company offers a dynamic work environment focused on professional...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Requirements - Client based in the North of Durban - At least 1 year International Customer Service experience (UK or USA) - Contact Centre experience (voice) - Excellent written and verbal communication skills (English) - Problem solving skills - Ability to work in a fast paced high pressure environment - Must be willing to work shifts ( 4pm – 2am & 5pm – 3 am) On Offer - R5500 Basic + R1000...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

We are seeking full-time Call Centre Agents who are well educated, professional and fluent in English to join our dynamic team. Working Hours: - Monday - Friday 11:00-15:00 SAST - Monday - Friday 17:00-21:00 SAST Duties and responsibilities: - Call customers using our database and referral leads - Provide information regarding our products and services - Actively market our products and...

A leading Business Process Management firm in Durban is seeking a Team Leader for Customer Service Advisors. The role involves delivering industry-leading customer service and achieving business KPIs through effective team management. Candidates should have at least 24 months of customer service experience, including 12 months in a leadership position, along with a Matric qualification. This...

A dynamic customer service provider based in Durban is seeking candidates for a role that requires at least 1 year of international customer service experience, preferably from the UK or USA. You should have excellent communication skills, be able to problem solve, and thrive in a fast-paced environment. The role offers a basic salary plus shift allowance, incentives, and growth opportunities,...