Training and facilitating of new call center staff whichinvolves training in all aspects of various service offerings as well as systems training. Conducting writtenas well as practical assessments. Facilitating of old staff and ensuring that their performance isconsistent on a daily basis and providing daily reports to management. Training and advisingsupervisors on reporting and department...
National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...
Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
ENVIRONMENT: PROVIDE exceptional technical customer support as the next Systems Engineer sought by a Customer Experience Tech Specialist to join its team. Your role will include Linux Server Administration, VICIdial support and configuration, Genesys Cloud CX implementation and support & Qcontact implementation and support. Applicants must have Matric/Grade 12, an IT Diploma and Certifications...
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....
Certified Nursing Assistant, Observation Unit Part Time, 48 Hours Per Pay Period, Night Shift Every other weekend, some holidays Fort Sanders Regional Overview Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide...
Overview Welcome to the Games Global world. We’re changing the rules of the game. Providing 1,300+ exclusive games from some seriously talented studios and not to mention a record-breaking progressive jackpot network, we help operators level up and create their perfect lobby. We are currently looking for a Platform Engineer Level 2 for our Cloud Platforms team in South Africa. Our Cloud...
Job Description Claims Processing The following directly centers around which your daily obligations revolve: - Authorize claims within the set mandate and resolve all claims within the agreed productivity targets and turnaround times by utilizing the claims diary system effectively. - Apply and effectively communicate technical skills and resolve all technical issues using available tools and...
Company Overview Milk & Butter Nail Spa is a luxury nail spa dedicated to providing an indulgent experience using organic and natural ingredients. Their concept revolves around gentle, skin‑nourishing treatments designed to leave clients feeling rejuvenated and pampered. The job is located in Riyadh, Saudi Arabia Relocation Flights + Visa + basic salary + accommodation + transport all provided...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
Industry Human Resources / Healthcare Recruitment Work Arrangement Fully Remote Job Type Full-time Work Schedule 50–60 hours per week Monday–Friday, ideally 8 : 00 AM – 6 : 00 PM EST Night shift coverage aligned with U.S. time zones is required Locations Philippines, Africa About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the...
Were on the hunt for a Head of UX & UI FrontEnd Systems who can turn complex multiplatform experiences into simple intuitive highperforming journeys. Are you passionate about user research systems level design and creating cohesive experiences across apps, agent tools, bots and web? Do you thrive in a product led collaborative environment where UX, tech and business come together? If so our love...
Overview Senior Network Specialist - 12 Month Contract Qualifications - Matric (Grade 12) - Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field - Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA) - Relevant certifications such as Cisco Certified Internetwork Expert (CCIE), are preferred Responsibilities -...
Cost Accountant (Manufacturing) Location: Durban, South Africa | Salary: R 600 000 negotiable | Posted: Thursday, January 22, 2026 Job Purpose To implement and manage cost accounting systems to support the company’s cost optimization and financial decision‑making processes. Key Performance Areas - Cost Accounting System Improvement - Establish and allocate indirect material usage to BOM. -...
Overview VIATRIS™, is a new kind of healthcare Company, committed to providing access to medicines, advancing sustainable operations developing innovative solutions, and leveraging our collective expertise to improve patient outcomes. Formed in 2020, through the combination of Viatris and UpJohn-Pfizer, Viatris bring together best in class scientific, Manufacturing and distribution expertise...
Overview Registered Nurse, Critical Care Unit Full Time, 72 Hours Per Pay Period, Night Shift Morristown-Hamblen Overview Morristown-Hamblen Healthcare System has 167 licensed beds and 23 emergency suites. The hospital offers outstanding ancillary services including Laboratory, Radiology and Therapy services. At our Breast Imaging Center of Excellence, women can have their annual mammograms,...
About the job National Customer Services Centre Manager National CSC Manager MinimumRequirements: - Matric (Grade 12) - A degree in management, business administration and/or marketingdiploma in Contact Centre Management is advantageous but not mandatory - Valid Code EB driver's license - A minimum of 7 years of call center experience, with at least 3 years at thesupervisor/management level -...
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay's, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....
ENVIRONMENT ENSURE robust Cybersecurity operations, proactive threat detection, and effective risk management as the next Mid-Tier Security Engineer sought by a cutting-edge Tech company in Durban. This role involves collaborating with IT and Security teams, conducting vulnerability assessments, and implementing security best practices to protect organizational assets. This role demands...
Overview About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream....