customer experience manager jobs in Durbanville

A leading retail group is seeking a Store Manager to drive store performance and lead a team towards achieving sales targets. The ideal candidate should possess a Grade 12 certificate, ideally complemented with a tertiary qualification, and have a minimum of 3 years in retail store management. Responsibilities include managing budgets, ensuring customer satisfaction, and developing staff to...

Customer Experience Manager About us:Discover Africa Group is a team of innovative, experienced, and ambitious go-getters passionate about sharing Africa’s best with travelers from around the world.Our portfolio includes:- Discover Africa Safaris: Bespoke luxury safari travel in Southern and East Africa.- 4x4 Hire: Adventure 4x4 self-drive exploration.- Drive South Africa: Africa’s first online...

A retail organization in Kraaifontein is seeking an experienced Retail Store Manager to lead store operations and drive performance. The ideal candidate will manage staff, achieve sales targets, and ensure exceptional customer service in a fast-paced environment. A National Diploma and at least 4 years of retail management experience are required. If you're results-driven and passionate about...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

Overview To change peoples, lives for the better through wellness, through delivering on OUR PROMISE, which is to welcome and know our members. Be the host whilst owning every interaction and make the member experience memorable. To drive a social wellness club by having a natural service orientation with a deep passion for wellness and desire to make a positive difference every day. The Club...

Customer Success ManagerHybrid role based in Durbanville, Cape TownR50,000 per monthThe CompanyJoin a fast-growing software company where customers really matter. They build products people rely on, and they need someone to make sure those people feel supported, heard, and looked after.The RoleWe’re looking for a strong people leader to take the reins of the support function. You’ll lead a team...

Woolworths Financial Services | Full time Customer Experience Design Manager Cape Town, South Africa | Posted on 01/12/2026 WoolworthsFinancial Services, or WFS as it is better known, is a JointVenture with Absa Bank, that supports the Woolworths retailbusiness by providing in-storecredit inthe formof the Woolworths StoreCard andoffering value-addedservices including credit cards, personal...

About the job Customer Experience Manager (CX/UX) Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum requirements Job related knowledge -...

A leading global sports brand is seeking a Retail Store Manager in Cape Town to drive sales and exceed KPIs. Your role will encompass leading a team, ensuring outstanding customer service, and managing operational compliance. With a focus on talent development and inventory management, the ideal candidate will have 3-4 years of retail management experience, a National Senior Certificate, and...

A retail firm in Cape Town is seeking a Showroom Manager responsible for overseeing daily operations, managing sales and stock efficiency, and delivering excellent customer service. The ideal candidate will have over five years of retail experience, strong leadership capabilities, and a customer-first attitude. This role includes training staff, reporting performance metrics, and maintaining...

Senior Customer Support / Customer Experience Manager (E-commerce) Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention – while...

A leading retail organization is seeking an experienced Branch Manager to oversee all operations at their Cape Town location. The ideal candidate will have significant management experience and a strong focus on customer service to drive sales and profitability. This full-time position offers an opportunity to lead a dynamic team in a fast-paced retail environment, while ensuring a positive and...

A fast-growing technology company is seeking a proactive Customer Support Manager to enhance their support function. The role focuses on leading a high-performing team, refining support processes, and ensuring unmatched customer service. Responsibilities include mentoring team members, managing daily operations, and collaborating across departments. Candidates should possess strong leadership...

A diversified retail company in Cape Town is seeking a Store Manager to drive turnover, manage stock losses, and oversee people management. The ideal candidate will have at least a Matric certificate and 3 years of retail experience, including 1 year in leadership. Strong skills in customer service, leadership, and negotiation are essential for success in this role. Join us to make an impact and...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A leading retail company in Cape Town is looking for a skilled Store Manager to enhance store performance and ensure exceptional customer service. The role entails maximising sales through effective management of operations, inventory, and team development. Ideal candidates will have 2-5 years of experience in FMCG or a similar retail environment along with a qualification in retail management. A...

An established industry player is seeking a dynamic Sales Manager to lead retail sales initiatives in Cape Town. This full-time, on-site role offers a unique opportunity to drive sales strategies and deliver exceptional customer service in a collaborative environment. Join a purpose-led financial services group that values innovation and community impact. If you're passionate about making a...

A leading retail company seeks a Store Manager for their location in Cape Town. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in a leadership role. Responsibilities include managing turnover, controlling expenses, and ensuring customer satisfaction. Candidates should excel in customer service, leadership, and sales...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...