contact centre analyst jobs in Eastern Cape

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Contact Centre Agent Jones Radiology Adelaide, SA Customer Service - Call Centre (Call Centre & Customer Service) Casual/Vacation, Full-time, Part-time Add expected salary to your profile for insights About Us Jones Radiology is a doctor-owned and operated medical imaging practice with a century of expertise in diagnostic and interventional radiology across South Australia and Alice...

Company Description Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 23,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients. At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the...

About KHIPU Networks:KHIPU Networks is a privately owned, award-winning international cyber security company that delivers a wide range of network, wireless, and cyber security solutions across multiple sectors. Founded in 2005, the company is headquartered in Hampshire, United Kingdom, with additional offices in Cape Town and Gqeberha, South Africa.KHIPU Networks has established strategic...

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work....

Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always optimistic. Join...

Why This Is Your Next Move - You’ll be directly involved in the data backbone that drives vehicle development. - You will work with international teams on globally recognised platforms. - It's a role that blends engineering logic, systems thinking, and analytical decision-making. - It is a fast-moving, high-tech environment with plenty of growth opportunities. Are you obsessed with accuracy,...

Senior B-BBEE Verification Analyst required for a reputable firm based in East London Requirements - At least 5 years experience fulfilling a B-BBEE position previously (Essential) Duties / Responsibilities include but are not limited to the following: - Overall responsible for B-BBEE client verification file - Complete client acceptance and retention document - Allocation of resources for...

Overview Hire Resolve’s client is looking for a Support Analyst to join their team. The main purpose of the Support Analyst is to support and monitor the day-to-day performance of applications in the Operations Applications suite. Support includes analyzing enhancements and responding to production issues and outages related to the application in a timely manner. Responsibilities: Support and...

Eastern Cape, East London- Negotiable Cost To Company (Market related, Negotiable) Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Supply Chain Analyst to join their dynamic team in East London.- Maintain and manage vendor accounts- Responsible for booking, processing and analysing freight documentation- Prepare and distribute weekly overviews on...

The client believes in the transformative power of data. Their team is dedicated to leveraging analytics to unlock the value of their clients' data and drive their success. With years of collective experience across diverse industries, their analysts possess a deep understanding of the challenges and opportunities their clients face. As a leader in the analytics industry, the client collaborates...

Overview An exciting opportunity has arisen for a WFM Planning Analyst within the existing Resource Planning Team. Reporting directly to the Planning Manager, the successful candidate will be responsible for: The role is pivotal in supporting the planning cycle and optimizing resource against different client demand levels and budget delivery. The right candidate will be the subject matter...

- About us: Ninety One is an independent, active global asset manager with R3,5 trillion * of assets under management. Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One. Our distinctive...

Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary The purpose of the role to conduct an...

Location:Kariega, ZA Division: BENTELER AutomotiveFunctional Area: LogisticsCareer Level: ProfessionalContract Type: Permanent/Full-timeWeekly Working Hours: 40.00Required Languages: EnglishRequisition ID: 43203- At BENTELER, we make it possible. From promoting individual talents to international career prospects, or from generous opportunities for designing your career to personal development...

Job Overview The (Operational Risk and Assurance Business Partners) will work closely with all stakeholders in their area to ensure effective delivery, deployment and embedding of these standards and processes - as well as the ongoing evaluation of inputs and outputs to ensure high performance across these areas. This role will be fundamental to the successful on boarding of new business,...

Business Analyst required for a company based in East London POSITION OVERVIEW: The successful candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and productivity. The Business Analyst will work closely with various departments and stakeholders to gather requirements, document processes, and provide...

Hire Resolve's client is looking for a Junior Data Analyst to join their team in East London. In this position, you will play a vital role in dealing with ownership of Outsourced/ Acquired Credit Control's data and processes including but not limited to development, implementation and maintenance of operational and reporting processes and cubes. Responsibilities - Assist in collecting and...

Requirements: - National Diploma/Degree in Commerce / Logistics / Supply Chain Management - Minimum 3-5 years’ experience in freight forwarding, logistics, or supply chain - Strong knowledge of freight forwarding and multimodal transport logistics - Proficient in Incoterms and international trade compliance - Excellent negotiation, problem-solving, and communication skills - Financial accuracy...