customer complaints jobs in Eastern Cape

Primary Purpose The Customer Care (Sales) Consultant secures sales and long-term customer relationships by reaching out to clients through constant and consistent calls, correspondence, and or other mediums of communication being utilized at our client. This individual offers our clients full product range and services as well as explains how these benefits the customer. This individual should...

Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be...

The ideal candidate is proactive, detail-oriented, who thrives on ensuring products meet both internal specifications and OEM requirements. You are experienced in managing out-of-control conditions, leading root cause analysis, and coordinating cross-functional teams to maintain product quality and operational excellence. You enjoy driving continuous improvement and are comfortable supporting a...

Cwenga Direct Marketing is looking for confident, motivated and goal driven individuals to join our sales team, if you are a positive team player, who thrives in a high-volume work environment, then this might be a great fit for you. Your duties include:•Assisting customers with enquires and complaints•Taking part in networking events•Meeting sales goalsRequirements:•Matric•Customer focused...

Join IZI South Africa as a Cash Processing Supervisor in Port Elizabeth. Are you great with cash, super organized, and love making sure things run smoothly? IZI South Africa, a leading provider of integrated cash management solutions, is looking for a reliable Supervisor to join our team in Port Elizabeth. If you're an SA citizen with a knack for numbers and a commitment to safety, we want to...

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store. KEY...

Job Responsibilities: - Maintenance of Quality Management System - Ensure all process control documents are updated - Establish and maintain scrap reduction ideas - Incoming components Quality - Overall Plant Quality - Customer Quality contact - Facilitate problem solving in the plant - Manage performance of sub-ordinates. - Respond promptly to customer complaints Job Requirements: - NQF Level...

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise income...

Minimum requirements for the role: - Must have a B. Sc. Agriculture or related degree or extensive practical experience in the citrus industry with a strong, proven focus on citrus production - Demonstrated and verifiable sales track record; agricultural inputs/agronomic services is preferred - In-depth, hands-on technical knowledge and experience in citrus production (varieties, pests,...

Internal Sales Assistant required for a wholesale food distribution company based in Zwelitsha The Sales Assistant is responsible for promoting business growth through generating sales to existing and potential customers. To have clear communication and up to date administrative responsibilities between key relationships on a daily basis which results in the reduction of costs and improved...

POSITION: TECHNICAL MANAGER AREA: PORT ELIZABETH A renowned Office Automation, Connectivity, Telecommunications and Security company in the Eastern Cape is currently seeking a Technical Manager to supervise and lead their team of Technicians that provide technical service-related support and installations and to ensure teamwork and customer satisfaction is driven. SKILLS AND QUALIFICATIONS: -...

Duties & Responsibilities: - Promote / sell products to new and existing customers through stable and trusting relationships - Conduct presentations and follow up calls to clients with regard to products already purchased and new products on the market - Actively resolve customer problems and complaints - Conduct informative meetings with pharmacists and keeping a record of visits - Analysis of...

The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store. KEY...

Cash: - Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures - Ensure all cash ups balance with the banking - The drop safe must be always locked and the key kept by the Admin Controller. - Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. - Cash floats must always balance,...

The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information KEY RESPONSIBILITIES: 1. Cash " Ensure that the...

Job Responsibilities: General Duties: - The duties of Production Manager are defined according to SA GMP Guide. - Ensure the timely supply of quality product to our customers - Ensure that production relevant documentation is GMP compliant, on-time and reviewed prior to approval - Ensure that products are produced and stored according to the appropriate documentation in order to obtain the...

The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural information KEY RESPONSIBILITIES: 1. Cash " Ensure that the...

The receptionist will be responsible for ensuring smooth front desk operations and delivering excellent customer service. Key duties include: - Guest Check-In/Out: Greet guests, manage check-ins and check-outs, issue room keys, and handle reservations. - Customer Service: Answer inquiries about hotel services, amenities, and local attractions, and assist with special requests. - Phone and Email...

Customer Management & Prospecting - Maintain and update a computerized customer and prospect database as per company protocol. - Conduct intensive customer prospecting, making 75 cold calls per week via telephone and 75 in-person visits. - Schedule and attend at least 2 face-to-face customer meetings daily. - Submit a minimum of 7 valid sales proposals per week. - Perform customer follow-ups,...