A leading hotel group in Gqeberha is seeking an experienced Assistant Chief Engineering to enhance property maintenance and guest satisfaction. This role involves managing a team, addressing maintenance and environmental concerns, and ensuring departmental objectives are met. Candidates should have proven property maintenance experience, excellent managerial skills, and a dedication to providing...
A leading hospitality company in Gqeberha is seeking a dedicated individual to take full responsibility for the profitable operation of the property. The role includes managing staff and ensuring efficient services to guests. Ideal candidates will possess a Hotel Management Diploma, experience in a 4* or 5* property, and strong leadership skills. Applicants should be pro-active, detail-oriented,...
You are Sociable, you know how to connect with our guests and build a trusting relationship. Helpful and attentive, finding the right solution for all our guests. Multilingual, you master at least two languages and are comfortable with international guests. You will Relay by your actions and your presence at the reception the directives and the priorities fixed by the Reception...
Job Title: Butler – 5-Star Luxury LodgeLocation: Paterson, Eastern CapeReports to: Lodge ManagerExciting Opportunity at a 5-Star Lodge!We are seeking a dedicated and professional Butler to join the team of a prestigious 5-star luxury lodge. This is your chance to provide personalized, high-end service to our guests, creating unforgettable experiences from the moment they arrive until they depart....
Born from a vision to restore the Eastern Cape's ecological landscape, this establishment has become a world-renowned icon of ecological restoration and a sanctuary for the Big Five. If you have a heart for authentic African hospitality and a commitment to excellence, this might be the place for you. We are looking for a hands-on leader who can balance the intricate needs of 5-star hospitality...
An exceptional opportunity has become available at a luxury 5-star lodge near Paterson, Eastern Cape. Our client is seeking a talented and creative Chef de Partie to join their dynamic culinary team. This is a live-in position, ideal for a chef passionate about upmarket, high-quality cuisine in a world-class hospitality environment. Key Responsibilities: - Prepare and present a variety of...
The Drostdy Hotel, a distinguished 5-star luxury boutique property in Graaff-Reinet, proudly managed by Valor Hospitality Partners, is seeking an experienced Hotel Manager to support the General Manager in leading the full operational performance of this iconic heritage hotel. This role is suited to a proven senior hotel operator with solid experience in end-to-end hotel management, boutique...
Our client in the hospitality industry, located in the Amatola Coastal region, is seeking a reliable and detail-oriented Front of House / Junior Bookkeeper to join their team. This role combines front-of-house responsibilities with junior bookkeeping duties and is ideal for someone who enjoys working with people while maintaining strong financial and administrative control. The successful...
Hospitality Duty Manager Luxury Resort Environment An exciting opportunity exists for an experienced Hospitality Duty Manager to join a high-end resort operation offering premium guest experiences within a unique coastal and nature-based setting. This role is ideally suited to a hands-on hospitality professional with strong leadership capability across Rooms Division, Housekeeping, and Front...
Job Specifications Minimum Requirements - Previous senior management experience in a lodge or hospitality environment - Strong leadership, communication and people-management skills - Excellent administrative and organizational abilities - Solid financial understanding, budgeting and reporting experience - Hands-on operational experience across multiple lodge departments - High attention to...
Duties: Measure and enhance overall guest satisfaction, including managing special requests. Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor. Assistant the lodge manager to oversee day-to-day lodge team service operations. Uphold and elevate the service standards provided by the lodge team. Ensure effective supervision and management of lodge operations in the...
Job Title: Chef de Partie – 5-Star Luxury LodgeLocation: PatersonReports to: Senior Sous ChefExciting Opportunity at a 5-Star Lodge!We are looking for a talented Chef de Partie to join the culinary team of a prestigious 5-star lodge. This is your chance to showcase your skills in up-market cuisine, work alongside experienced chefs, and deliver exceptional dining experiences to high-end guests....
Qualifications - Diploma or degree in Hospitality Management (preferred, not always required). - Food Safety, Responsible Service of Alcohol, or equivalent certifications (depending on region). Experience - 25 years of experience in hospitality management or supervisory roles. - Proven experience in FOH leadership and F&B operations. - Experience in staff management, customer service, and stock...
Duties: Â Acknowledges, welcomes, and greets guests Escorts guests to their accommodation Full orientation of guestâs room Offers to explain detailed services and facilities to guests Provides personalised services, demonstrating a sense of urgency, priority and dedication Request drink preferences from guests before game drive and advise the rangers on the guestâs requests Offer unique dining...
You are - Creative and have the techniques required for creating memorable experiences for our guests. - Attentive, you offer each guest personalised and tailor-made service. - Well-organised, you manage and prioritise your tasks with an eye for detail. - Smiling and friendly, you ensure our customers feel welcome. You will - Welcome customers and ensure their follow-up in the resort by...
Key Performance Areas of this position include - Assist the Lodge Manager/Assistant Lodge Manager in the day-to-day management and smooth operation of the spa, ensuring an exceptional guest experience. - Adhere to established policies, procedures, and industry standards to consistently deliver high-quality treatments and services. - Stay informed of updates to policies, procedures, and industry...
Key Performance Areas: - Professionally acknowledge, welcome, and greet guests with appropriate discretion, using correct forms of address. - Escort guests to their accommodation and provide a comprehensive orientation of the guest room. - Explain lodge services and facilities in detail, ensuring guests are fully informed of available offerings. - Deliver highly personalised service with a...
The receptionist will be responsible for ensuring smooth front desk operations and delivering excellent customer service. Key duties include: - Guest Check-In/Out: Greet guests, manage check-ins and check-outs, issue room keys, and handle reservations. - Customer Service: Answer inquiries about hotel services, amenities, and local attractions, and assist with special requests. - Phone and Email...
Key Responsibilities: - Handle reservations, cancellations, and guest inquiries via phone and email - Handle bookings for restaurant - Manage check-ins and check-outs efficiently - Provide information about accommodation, facilities, and local attractions - Maintain accurate records and always ensure excellent guest service - Assist with administrative and front-office duties as required - Group...
Key Performance Areas: - Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests. - Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required. - Support the Lodge Manager in overseeing the daily service operations of the lodge team. - Maintain, uphold, and enhance the...