customer experience jobs in Ehlanzeni District

Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

Duties- Negotiate pricing with customers- Strong ability to close deals- Creating new business by marketing and selling of services and products- Build and maintain existing and new client relationships- Meeting customer needs- Able to meet targets- Provision of reports- Execute any other tasks as required by the business Minimum Requirement- Presentable and professional- Must have Matric/ NQ...

Job Overview:Date Posted: Posted 14 hours ago-Location: Nelspruit, Mpumalanga-Job Title: Junior Call Centre / Customer Service Operator-Salary: R6,000 - R8,000-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: 3 - 5 YearsJunior Call Centre / Customer Service Operator - Nelspruit.:Minimum Requirements: - Experience in customer service - Route panning experience...

DUTIES:- Planned, frequency determined, customer visits.- Provide technical assistance.- Client contact.- Ensure that parts and labour sales budgets are achieved.- Technical diagnosis of customer problems.- Provide immediate corrective action or feedback to service staff.- Installations/machine hand overs including operator training & maintenance training.- Commissioning of components.- Condition...

Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications- 3 Years' Experience in Servicing (Short Term Insurance)-...

Retail Store Assistant - Nelspruit, South AfricaWe are seeking a dedicated and reliable Retail Store Assistant to join our team in Nelspruit, South Africa. The ideal candidate will assist with the daily operations of the store, ensuring a high level of customer satisfaction and efficient store management.Greet and assist customers with their shopping needs.Engage with potential customers to...

This role focuses on originating new business, facilitating the transfer of existing home loans from other financial institutions, and delivering tailored home finance solutions supported by exceptional customer service throughout the application and approval processess. Key Responsibilities Lead Sourcing & Business Development - Proactively source potential home loan clients through both...

What Youll Be Doing: - Generate new corporate business and expand existing accounts - Strategically plan and deliver sales presentations and pitches - Maintain and manage your sales pipeline to meet targets - Follow up on leads and keep accurate client records - Negotiate with clients to maximize profits and ensure repeat business - Onboard new clients smoothly, following company processes and...

Requirements / Qualifications - Grade 12 (Senior Certificate) or equivalent - Computer literacy (MS Word, Excel, PowerPoint, Outlook, internet & email) - Experience using Pastel (advantageous) - Strong administrative experience, preferably in a technical or field services environment - Good communication and interpersonal skills - Customer-focused mindset - Basic understanding of financial...

Workshop Manager Motor Industry - Main Purpose of the Position The Workshop Manager will be responsible for the effective and profitable operation of the Service Department. This role ensures that manufacturer and dealership targets are achieved while maintaining the highest standards of service quality and customer satisfaction. The successful candidate will also be accountable for the overall...

Minimum requirements: - Grade 12 with Agricultural qualification will be an advantage - 2 year's experience in agricultural sales - Developing a deep understanding of various fertilizer products, their compositions, benefits, and application methods - Identifying potential customers, building relationships, and understanding their specific crop and soil needs - Using your fertilizer expertise to...

Vacancy for a Vehicle Service Advisor with a vehicle dealership in Mbombela. Duties: Costing of job cards of vehicles booked into the workshop, Processing of warranties, following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced. Requirements: - Minimum of 3 to 4 years experience as...

Minimum requirements for the role: - Must have a tertiary qualification in Plant, Soil, or Agricultural Sciences, along with AVCASA and BASOS accreditation - A Diploma, certificate or relevant courses in financial management, administration or marketing will be advantageous - Minimum 35 years practical sales and business development experience in commercial agriculture - Must have hands-on...

Key Responsibilities: - Lead, motivate, and manage the dealerships sales team to achieve targets - Develop and implement sales strategies and marketing initiatives - Monitor team performance and provide coaching, training, and guidance - Build and maintain strong relationships with clients and business partners - Oversee customer interactions to ensure high levels of satisfaction - Prepare...

Job Title: Golf Club Receptionist & Golf Coordinator Location: Skukuza Golf Club Reports To: Golf Manager Job Type: Full-Time Position Overview: We are seeking a friendly, organized, and service-driven individual to join our team as a Golf Club Receptionist and Golf Coordinator. This dual-role position is essential in delivering a first-class experience to our members and guests by managing...

Minimum Requirements: - Matric (Grade 12) essential - Hospitality or tourism qualification advantageous - Previous experience in reservations, front office, or guest relations preferred - Computer literate (MS Office; knowledge of reservation systems an advantage) - Excellent verbal and written communication skills - Professional, well-spoken, and customer-focused Key Responsibilities: -...

Minimum requirements: - BSc in Plant/Food Science, Microbiology, Chemistry, Botany, Biotechnology, or related field - 5+ years proven experience as a Quality Control Inspector or in a similar role - Solid understanding and practical experience with FSSC 22000 (Version 6) and HACCP - Previous experience with macadamias will be a strong advantage - Valid drivers license and own reliable...

Requirements - Qualification: Matric (Grade 12). - Experience: Minimum 3 years in a similar administrative role. - Skills: - Proactive, motivated, and detail-oriented. - Strong organizational and administrative abilities. - Proficient in Microsoft Office. - Excellent communication, interpersonal, and negotiation skills. - Customer-focused with a solutions-oriented mindset. - Able to work...

Requirements - Qualification: Matric (Grade 12), N3, and Diesel Mechanic trade test certificate; dual trade advantageous. - Experience: Minimum 5 years in heavy commercial vehicle maintenance. - Skills: - Proactive, detail-oriented, and self-motivated. - Team player with the ability to work independently. - Customer-focused and results-driven. - Strong communication and interpersonal skills. -...