customer data jobs in eThekwini Metropolitan Municipality

About the job Customer Data Analyst - CRM Key purpose: An experienced CRM (Customer Relations Marketing) Manager to head up the implementation of Microsoft Dynamics Software across the Group is sought by a leading hospitality group. The individual should have minimum 5 years related experience and be able to liaise with various department Managers to structure campaigns and communications...

PURPOSE OF THE ROLE The Customer Operations Specialist will be responsible for delivering high-quality, accurate, and efficient operational support to customers as part of the campaign. The role focuses on managing customers' queries, processing requests, and ensuring adherence to campaign procedures and service standards. This position is ideal for individuals with strong attention to detail,...

About the Role Join a people-first, international organisation where diversity is valued and individuality is celebrated. With teams operating across multiple countries, we offer a supportive, inclusive, and collaborative work environment that prioritises employee well-being, professional development, and long-term career growth. This is an on-site position based at our Durban North Coast...

Responsibilities - Customer Collaboration - Establish strategy to strengthening collaboration and leveraging optimization opportunities with selected customers - Generate and maintain Customer Development Matrix as an overview and tool for prioritization of these opportunities - Proactively engage with customers and establishing and maintaining relationships (especially also via consistent face...

A South African investment firm is seeking a Customer Experience Manager to enhance customer engagement and retention strategies. The role involves driving CRM initiatives, analyzing customer data to improve overall experience, and managing multi-channel marketing campaigns. Strong collaboration and technical expertise are essential, as well as the ability to strategize effectively based on...

A leading recruitment agency is seeking an experienced account administrator in Durban to manage daily customer and retailer administration tasks. The ideal candidate will have 3 years of experience in account administration, preferably within the FMCG sector. Responsibilities include ensuring efficient data capture, serving as a communication link for customers, and assisting the Account...

Job Title Customer Lifetime Success Manager (IGT) META Job Description Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer...

Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or...

iKhokha is a place where chance takers become change makers. At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance‑taker and help us empower small businesses...

To manage and maintain client relationships by ensuring efficient and accurate order fulfilment. KEY DUTIES AND RESPONSIBILITIES - Review pricing on sales orders received from customers, approve, and accurately capture them in the system. - Monitor label stock based on orders received and flag the need for reorders where necessary. - Capture purchase orders in the Alpla purchase order system. -...

What You’ll Bring to the Team: - Demonstrate strong sense of accountability. - Demonstrate the ability to formulate objectives, interpret organizational strategy and translate into action plans. - Demonstrate high levels of attention to detail. - Strong sense of business acumen. - Have good interpersonal, communication and presentation skills. - Ability to coach, train and develop soft...

Description Starke Ayres is a leading supplier of premium agricultural products across Africa. We are seeking a customer-focused and detail-oriented Customer Service Clerk to support the company’s sales operations by ensuring accurate, efficient order processing and high levels of customer service. Responsibilities - Order Processing - Process customer orders accurately and promptly according...

Your Tasks Customer Collaboration - Establish strategy to strengthening collaboration and leveraging optimization opportunities with selected customers - Generate and maintain Customer Development Matrix as an overview and tool for prioritization of these opportunities - Proactively engage with customers and establishing and maintaining relationships (especially also via consistent face to face...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world‑class customer support to US‑based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast‑paced call centre environment Customer Care & Support - Serve as...

About the job Customer Experience Manager Customer Experience Manager We are a proudly South African investment company focusing on Technology, Media, Telecommunications, and Financial Services. Our employees are always at the forefront of business technology, and we count on them to use their knowledge and skills to move our company from strength to strength. In this role, you will drive...

A leading hospitality group seeks a Customer Data Analyst to lead the implementation of Microsoft Dynamics Software. Ideal candidates will have at least 5 years of experience in customer relations marketing, strong problem-solving skills, and the ability to communicate effectively across various departments. Responsibilities include developing customer journey plans, addressing concerns, and...

German-Speaking Customer Service Advisor – Reta... Join a people-first, international organisation where diversity is valued and individuality is celebrated. With teams operating multiple countries, we offer a supportive, inclusive, and collaborative work environment that prioritises employee well‑being, professional development, and long‑term career growth. This is an on‑site position based at...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...

German Customer Support | Retail Customer Service | International Call Centre Role About the Opportunity We are hiring a German-Speaking Customer Service Advisor to join a stable, international retail project in our Durban North Coast on-site office. This role is ideal for customer-focused professionals looking for long-term career stability, structured growth, and international exposure. You...

German-Speaking Customer Service Advisor – Reta... German Customer Support | Retail Customer Service | International Call Centre Role About the Opportunity We are hiring a German-Speaking Customer Service Advisor to join a stable, international retail project in our Durban North Coast on-site office. This role is ideal for customer-focused professionals looking for long-term career stability,...