Assistant Guest Relations Manager jobs in Ethekwini

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

Key Responsibilities: - Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication. - Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting...

Additional InformationJob Number25014113Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth...

A Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through...

The purpose of a Customer Relations Consultant is to protect the Region and Company’s revenue from risk of loss or reduction of portfolio. To represent the Region and Company to existing customers in pursuit of business retention, and actively seek portfolio growth opportunities. To achieve Retention and growth targets, and annual KPI’s. Requirements:KEY WORK OUTPUTS & ACCOUNTABILITIES-...

Meals while on duty as well as a variety of groceries are supplied for while off shift, live in position as well as a compulsory provident fund and gratuities. 3 week on and 1 week off cycle and 18 days annual leave per year. Valid Drivers license Valid first aid level 1 - Preferred Previous working experience in similar role Experience on Microsoft office programs (Excel is a must) The assistant...

Job Summary: To lead and organise the Grill Room team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit. Responsible to operate within the policies and procedures as set out in the operating manual. Minimum Requirements: Experience as an Assistant Restaurant manager/ Supervisor in a 4- 5-star environment Ability to...

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : July 02, 2026 Job Description - Dis-Chem Pharmacies has opportunities available for Store Assistant Managers for their Midlands/North Coast Stores.To assist the Store Manager with complete operation of the store. - Manage employees and be responsible for store targets. Maintain inventory by checking merchandise to...

About The Role We're seeking a newly qualified Chartered Accountant (CA(SA)) or CA with up to 2 years post-articles experience to join our growing finance team as an Assistant Accounting Manager. You'll manage accounting and reporting for several investment subsidiaries of a major UK-listed group - gaining exposure to IFRS and UK accounting standards, consolidations, and complex, multi-entity...

Please be informed that applications are invited for the following vacancies at our R Hills Branch Position: Assistant Manager Memo No: HRJA0226 Summary of Position: The primary objective in this role is to comply with all mandatory requirements, manage internal and external customers and deliver excellent customer service for the MWOS Group. Your role is to support advice and direct the...

An experience, Assistance Butchery Manager is needed to manage the full operation of the Butchery in a thriving and expanding retail chain. Key Performance Areas:Manage butchery targets and profitability.Control stockManage and set ideal stock levels per product category.Set correct range to be available at the correct time of day / week.Ensure scales are correctly calibrated and products and...

RCL FOODS is on the hunt for an Assistant Brand Manager that is passionate about food and brand building, that has strong communication skills and has a desire to see and do things differently. The successful incumbent will support the management and development of the brand and manage related projects. The role will be based at our Head Office in Durban. Duties & Responsibilities:Brand...

Additional InformationJob Number25030267Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- First impressions are everything. When guests arrive...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as an Assistant Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management - Drive store performance to achieve and exceed sales targets. - Maximise...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

Additional InformationJob Number25190011Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...