Call Center Associate jobs in Ethekwini

Overview Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple...

A leading BPO company in Durban is seeking an Operations Trainer to deliver essential skills and technical training across operational units. The role requires delivery of new starter training and ongoing development sessions, along with assessment and remedial support for learners. Candidates should have extensive experience in training and development, especially within call centers, as well as...

A leading call center in Durban is seeking a Quality Assurance Analyst to evaluate call and email responses, ensuring high-quality customer service. Responsibilities include monitoring performance, analyzing data, and providing feedback to enhance training materials. The ideal candidate will have 2-3 years of experience, excellent communication skills, and a dedication to customer care. This...

Training and facilitating of new call center staff whichinvolves training in all aspects of various service offerings as well as systems training. Conducting writtenas well as practical assessments. Facilitating of old staff and ensuring that their performance isconsistent on a daily basis and providing daily reports to management. Training and advisingsupervisors on reporting and department...

Call Center Trainer/ Recruiter Required: New Branch requires a Trainer/ Recruiter in Mount Edgecombe: Responsibilities: - Recruit staff for a Call Center- Screen candidates - Train Staff - as per campaign allocation - Conduct assessments - Collect necessary documentation Job Type: Full-time Pay: Up to R8 000,00 per month Work Location: In person

We are looking for call center sales agents Requirements: - Minimum 1 year call center sales experience. - Matric/ Grade 11 - PC literate - Excellent telephone etiquette What we offer: - R5000 Basic salary - Medical insurance after 6 months of employment - Uncapped Commision - No weekends or public holidays - Amazing incentives If you meet our requirements send through your resume or:Call us...

Talksure SA is seeking a dynamic Engagement & Sales Manager to lead our call center and digital sales operations. This role is perfect for a results-driven professional who thrives in both client engagement and digital growth. You will play a key role in driving sales performance, managing stakeholder relationships, and boosting brand visibility across multiple platforms. Key...

Purpose of the Job:Make and receive phone calls to promote Home Improvement options on behalf of a USA Client. Gain interest through effective engagement and communication of the services available, handle any objections and undertake qualification of prospective customers fit, before booking an appointment for a Designer to undertake an in-home consultation. Minimum Qualifications and...

We're looking for outbound sales consultant agents Requirements: - Matric certificate - Minimum months outbound sales experience - Medical GAP and Motor warranty experience is an advantage - Good Communication skills Benefits: Guaranteed earnings of R4000 or higher depending on experience + uncapped commission We are looking for people that are serious about making money. Would love to have you...

National Customer Service Center Manager, DBN About the job National Customer Service Center Manager, DBN Job Description: National Customer Service Centre (CSC) Manager Location: Durban, South Africa Department: Customer Service Job Level: Management Purpose of the Role The Customer Service Centre (CSC) Manager is responsible for managing the entire Customer Service Division (CSD) and...

Outbound sales agents required for Legal and Tax, Min one year call center experience is necessary. Earning potential is endless as we give you a lucrative basic as well as uncapped commission. Also, part of the package is a quarterly and annual bonus

Team Leader (collections call centre) Mr Price Money Job Description and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. Responsibilities - Lead and...

Overview E-commerce Sales Associate | Remote (Growth Consultant). Be the Revenue Driver for the World's Fastest-Growing E-commerce Brands. TalentPop App partners with disruptive e-commerce companies to supercharge their customer engagement and revenue. We are seeking driven, results-oriented individuals to join our team as an E-commerce Sales Associate—a crucial client-facing role often referred...

We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further. Job...

We're Hiring: Call Center Sales Agents - Open Day!Join International Call Group and take the next step in your sales career!Location: 15 Fairways Avenue, Mount EdgecombeDates: Thursday & Friday, 11-12 September 2025Time: 09:00 AM - 2:00 PM (Walk in anytime - ask for Ester)What We’re Looking For:- Sales-driven & goal-oriented- Great communication skills- Call center/sales experience a plus-...

A leading sales company in Durban is seeking an Engagement & Sales Manager to lead call center and digital sales operations. This role requires 3–5 years’ experience in sales and account management, along with strong leadership and communication skills. You will work in a dynamic and innovative environment, driving sales performance and managing key relationships. Competitive salary and...

A leading recruitment firm in Durban seeks a Head of Site to lead and manage the company’s operations. The successful candidate will oversee a large team, ensuring high performance and compliance with industry standards. Key responsibilities include driving site strategy, managing financial performance, and building strong client relationships. With 7+ years in a contact centre and experience...

Put Your Career in the TALKSURE Fast Lane!Outbound Sales Agents - Insurance IndustryWe’re looking for high-energy, target-driven sales agents to join our fast-paced insurance team. If you thrive under pressure and love the thrill of the close — this is your lane.- Requirements:- ✔ 1 year Outbound/Inbound Sales, Upgrades or Retentions- ✔ 6+ months International Customer Service- ✔ Matric- ✔ Clear...

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

PURPOSE: Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections team. KEY RESPONSIBILITIES: - Lead and Motivate: Manage and inspire a team of call centre agents to...