A client-focused services company is looking for an Associate Tele-underwriting Consultant based in Gqeberha, Eastern Cape. The role requires strong telephone skills, with an emphasis on attention to detail and the ability to work under pressure. A Grade 12 or equivalent qualification is essential, along with previous experience in customer service or call centers. Applicants must be organized,...
An innovative company is seeking a dynamic call center trainer to enhance the skills of their agents. This role involves developing engaging training materials, conducting informative sessions, and ensuring high productivity and customer satisfaction. The ideal candidate will possess excellent knowledge of call center operations, strong teaching abilities, and the capacity to lead in a fast-paced...
Job Summary The Elite Job is seeking enthusiastic and service-oriented individuals to join our team as Airline Call Center Representatives – Remote Support, catering to one of the leading global airline clients. This is a full-time, work-from-home position ideal for professionals with a passion for customer service, communication, and aviation. You will be the first point of contact for...
A leading call center company in Cape Town is seeking a Team Leader for Operations. This role is responsible for supervising a group of call center associates, ensuring performance metrics are met through coaching and motivation. The ideal candidate has over one year of team management experience in the BFSI sector, outstanding communication skills, and the ability to thrive under pressure. Join...
A leading call center in Durban is seeking a Quality Assurance Analyst to evaluate call and email responses, ensuring high-quality customer service. Responsibilities include monitoring performance, analyzing data, and providing feedback to enhance training materials. The ideal candidate will have 2-3 years of experience, excellent communication skills, and a dedication to customer care. This...
Facebook, Google, Instagram, LinkedIn, Whatsapp, Websites, SEO, Blogging & Push Notifications - These are just a few platforms we get to play with on a daily basis! Dynamic Web Design & Socal Media company based in the heart of Milnerton, offers Sales Agents an exciting opportunity to advance their professional development! We seek agents with energy who are determined to meet their targets and...
A leading recruitment agency in South Africa seeks an experienced Senior Project Manager. This role involves planning and managing projects, ensuring successful execution while liaising with clients and stakeholders. Candidates should have at least 8 years of project management experience, with specific expertise in IVR systems and call centers. A Bachelor's degree in Management or related fields...
A dynamic call center organization in Johannesburg is seeking an experienced Human Resources Manager to lead HR initiatives and ensure compliance with South African labor laws. The ideal candidate will oversee employee relations, compensation and benefits, and workforce planning while promoting a positive organizational culture. Applicants should possess a Bachelor's degree in HR or a related...
Forecasting & Scheduling Analyst (BPO/Call Center) Cape Town, Western Cape, South Africa Job Openings Forecasting & Scheduling Analyst (BPO/Call Center) About the job Forecasting & Scheduling Analyst (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise...
A leading call center organization in KwaZulu-Natal is seeking an assertive Call Centre Manager. The ideal candidate will have proven experience in managing call center operations, enforcing KPIs and discipline while motivating agents to achieve targets. This role promotes a results-driven culture and requires strong leadership, conflict management, and decision-making skills. Preference will be...
A consulting firm in Gauteng is seeking a Team Leader for a call center role. This position requires a French speaker with professional fluency level B2 or higher, along with at least 2 years of team leader experience in a call center or BPO environment. The ideal candidate will coach the team to ensure quality delivery, manage operations, and communicate effectively with all members. Competitive...
Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career. Job Title Sales Enablement & Training Specialist (SDR – BPO/Call Center) Location Remote Time Zone US Time Zones (EST–PST) Role Overview We are seeking a Lead Sales Enablement & Training Specialist to own the onboarding, training, and ongoing development of Sales Development...
Training and facilitating of new call center staff whichinvolves training in all aspects of various service offerings as well as systems training. Conducting writtenas well as practical assessments. Facilitating of old staff and ensuring that their performance isconsistent on a daily basis and providing daily reports to management. Training and advisingsupervisors on reporting and department...
Job Summary At Progressive Technology, we are driven by a commitment to innovation, excellence, and customer satisfaction. We are seeking a Virtual Customer Experience Agent to join our dynamic remote call center team. In this role, you will serve as the first point of contact for our valued customers, handling inquiries, resolving issues, and delivering exceptional service experiences. You will...
About the job Financial Controller (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer experience. Our client's purpose is to support the...
Job Summary: Progressive Technology is seeking a highly motivated and results-driven Outbound Calling Representative to join our remote call center team. This role is ideal for individuals with excellent communication skills, a passion for sales and customer engagement, and the ability to thrive in a fast-paced, target-oriented environment. As part of our dynamic team, you will play a key role...
About the job Financial Controller (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer experience. Our client's purpose is to support the...
Job Summary: Progressive Technology is seeking dynamic, results-driven Remote Telesales Representatives to join our growing team. This is a fully home-based call center position that offers flexibility, professional growth, and the chance to work with a team that values innovation and customer satisfaction. As a Telesales Representative, you will be the first point of contact with prospective...
Junior Finance Assistant (BPO/Call Center) About the job Junior Finance Assistant (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer...
Human Resource Officer (BPO/Call Center) About the job Human Resource Officer (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer...