customer loyalty jobs in Ethekwini

Who are we: We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services. Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention....

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 27, 2026 StartFragment Skill Set - CRM expertise - Data analytics - Engagement strategy - Loyalty program management - Cross-functional leadership Responsibilities - Provide leadership and operational guidance across customer engagement workstreams to ensure consistent delivery and alignment. - Develop and guide...

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us empower small businesses...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

• CRM expertise • Data analytics • Engagement strategy • Loyalty program management • Cross-functional leadership - Matric - Valid drivers' license - Diploma/ Degree (Advantageous) - 2–3 years’ experience in digital marketing, CRM, or promotions - 1–2 years’ experience with bonus mechanics, CRM tools, or campaign management - 2–3 years in digital marketing, gamification, or customer engagement -...

diginu is a cutting-edge tech company transforming the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery, all powered by a cashback rewards programme. Available on the Apple App Store and Google Play, diginu is rapidly expanding across South Africa with global ambitions.Role OverviewWe are hiring motivated Brand Ambassadors to join our growing marketing team.How...

Job Description Prospecting for new business Identifying potential leads and presenting to clients Conducting market research and networking to find new business opportunities Negotiating contracts and closing sales deals and ensuring profitability. Meeting sales targets Engaging with customers to understand their needs and offer suitable services Maintaining customer...

JOB TITLE: Project Manager MAIN PURPOSE OF THE JOB: The role of a Project Manager is to lead a multi-disciplinary team of customers, category specialists & supply partners through project life cycles by consulting, planning, budgeting & tracking fulfilment against an agreed schedule. Working to deliver on time, in budget and at the right quality to enable maximum customer satisfaction. It will...

Store Manager (45hr) – Foschini – PinetownResponsibilities - Driving turnover to ensure the achievement of targets - Controlling expenses - Managing stock losses to ensure shrinkage is in line with the Company standard - People management, including recruitment, development of staff, employee relations, performance management - Executing in-store merchandising strategy and standards - Ensure...

Job category: FMCG, Retail, Wholesale and Supply Chain Location: Durban Contract: Permanent Remuneration: Market Related EE position: Yes About our company Clicks Group Introduction The role of the Store Manager is to oversee the operational and citizen management of stores. As the team leader, the specialist should focus on how to implement the Sorbet Culture and ethos within the team,...

Responsibilities - Driving turnover to ensure the achievement of targets - Controlling expenses - Managing stock losses to ensure shrinkage is in line with the Company standard - People management, including recruitment, development of staff, employee relations, performance management - Executing in-store merchandising strategy and standards - Ensure customer satisfaction by executing our...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 02, 2026 Job Responsibilities - Adhere to the daily schedule to ensure that targets are met by following the work plan. - Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 Description Responsibilities: - Growing the Flash footprint in the area through all Sales Channels assigned to the sales team - To increase the growth of Flash device sales into the market - in turn growing the turnover in the region. Increase overall turnover of all devices and payment channels in line...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 Job Description - Our client, a market leader in the Printing and Packaging industry is looking to hire a Key Accounts Manager, based in Durban - The successful candidate will be reporting into the Regional Sales Manager Duties and Responsibilities: - Drive and exceed annual regional sales targets...

diginu is a cutting-edge tech company transforming the on-demand ordering industry. Our platform offers food, drinks, and grocery delivery, all powered by a cashback rewards programme. Available on the Apple App Store and Google Play, diginu is rapidly expanding across South Africa with global ambitions.Role OverviewWe are hiring motivated Brand Ambassadors to join our growing marketing team.How...

Responsibilities - Driving turnover to ensure the achievement of targets - Controlling expenses - Managing stock losses to ensure shrinkage is in line with the Company standard - People management, including recruitment, development of staff, employee relations, performance management - Executing in-store merchandising strategy and standards - Ensure customer satisfaction by executing our...

Office-based, Umhlanga, Durban Who We Are We are a multi-brand organisation operating across diverse markets with a focus on growth, innovation, and customer engagement. Our structure is collaborative and dynamic, requiring leadership that can align multiple teams, divisions, and brands toward common strategic goals while fostering creativity and operational excellence. Who We Are Looking...

Job description: Role The Cluster Customer Care Manager oversees customer experience for CMA CGM across South Africa, eSwatini, Lesotho, and Botswana. Acting as CMA CGM Customer Care Head Office's ambassador for transformation and innovation towards professional customer service delivery, this role leads the customer service division, ensuring efficient management of bookings, vessel capacity,...

Responsibilities - Driving turnover to ensure the achievement of targets - Controlling expenses - Managing stock losses to ensure shrinkage is in line with the Company standard - People management, including recruitment, development of staff, employee relations, performance management - Executing in-store merchandising strategy and standards - Ensure customer satisfaction by executing our...