Job Purpose Responsible and accountable for the effective delivery of the Customer loyalty programme and on-site customer services support and the growth and hygiene of the MVG Database Key Performance Areas Delivered Direct Marketing Campaigns - Have a clear understanding of consumer regulations and legislation and competitor direct marketing offerings - Perform an analysis and interpretation...
Listing reference: 020629 Listing status: Online Position summary Industry:Wholesale & Retail Trade Job category:Marketing Management Location:Woodmead Contract:Permanent Remuneration:Market related EE position:Yes About our company- Clicks Group Introduction- To lead and be responsible for the design, content, and effective measurement of all digital communications for Sorbet and its...
Overview The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets, as well as the overall loyalty strategy. The role focuses on engaging the company’s customer base to drive incremental revenue and increased engagement through loyalty and promotion programs. The role is accountable for building loyalty and promotions solutions aligned to customer...
Who are we: We are a fast-paced organisation with a collaborative and dynamic environment. Marketing is central to driving growth, engagement and retention across multiple products and services. Who are we looking for: Loyalty and Rewards Specialist who will be responsible for designing, implementing and optimising loyalty and rewards initiatives that drive customer engagement and retention....
Job Description This is an excellent opportunity for a TEST ANALYST to gain experience designing & architecting scalable automation frameworks for the leading rewards and loyalty platforms in South Africa. Join a company renowned for its innovative loyalty PaaS solutions for the likes of leading banks and automotive giants. Based in Cape Town, this TEST ANALYST role is offering R680K-R720K...
Job Purpose: Developing an integrated and targeted communications strategy for CRM, to grow loyalty base, drive sales through tactical CRM initiatives and enhance the customer life-cycle. Provide communications support across various internal departments, be responsible for corporate communications targeted at various customers (i.e Trade, direct customers, groups etc) and enhance the customer...
When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:After only a few short years and already rated as the second-best Loyalty platform in South Africa, as Product Owner Loyalty Analytics you will be responsible for ideating and maintaining all algorithms and processes related to the...
Main Purpose The Head of Customer Loyalty is responsible fordeveloping and executing the overarching WFS Customer Loyalty strategy to drivecustomer-centric solutions that enhance the total customer value propositionand deliver business value to both the enterprise and our customers. This senior leadership position combines strategic insightwith analytical capability to design, implement, and...
Our client is a leading iGaming company at the forefront of the online gaming industry, dedicated to providing an exceptional gaming experience to our global audience. With a passion for innovation and customer satisfaction, they are seeking a highly motivated and talented individual to join their dynamic team as a Loyalty and Promotions Specialist in Cape Town . As a Loyalty and Promotions...
We have a fresh opportunity for a Mid-weight Loyalty Campaign Manager at a leading fast-casual, health food chain’s head office in Cape Town’s Southern Suburbs. Loyalty Programme experience is a must for this exciting role that is responsible for owning the company’s day-to-day Loyalty and CRM function. As Loyalty Campaign Manager you will be responsible for initiating strategic customer...
Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...
Customer Service Representatives Suncorp Townsville, Northern QLD (Hybrid) Customer Service - Call Centre (Call Centre and Customer Service) Part time 62,000+ 12% super Kick off the New Year in style by launching your career with a dynamic role at Suncorp’s rapidly growing Contact Centre in Townsville! This is your chance to bring your expertise to the table and deliver exceptional...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 27, 2026 StartFragment Skill Set - CRM expertise - Data analytics - Engagement strategy - Loyalty program management - Cross-functional leadership Responsibilities - Provide leadership and operational guidance across customer engagement workstreams to ensure consistent delivery and alignment. - Develop and guide...
SEEKING: Customer Support Consultant FOR: Full-Time Position MISSION STATEMENT: Inoxico is emerging as a leading provider of data on companies in Africa. Our customers primarily use this data to assess credit risks with their trade partners or to check if their suppliers are above board. In this exciting data space our researchers, analysts, and software developers work tirelessly to deliver...
Primary Purpose This position aims to maintain and improve customer service quality at Bidvest Bank's Customer Call Centre. The Quality Assessor monitors customer interactions for compliance and service standards, gives feedback and coaching to agents, and analyses performance trends. They generate quality reports, advise management on system effectiveness, and recommend improvements to enhance...
Overview As the first point of contact for our client's valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be...
, permanent Position: Customer Service Representative Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service to our clients and ensuring their satisfaction with our products and services. Key Responsibilities: - Respond to...
Company Description iKhokha is a place where chance takers become change makers. At iKhokha, we're made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it, be a chance-taker and help us...
CUSTOMER EXPERIENCE MANAGER (CXM) Are you ready to elevate customer satisfaction to new heights? Internet Express Couriers in Kempton Park is on the hunt for a passionate Customer Experience Manager to lead our support team. We are committed to creating seamless interactions that build brand loyalty, and your fresh perspective could be the key. Min Requirements: Matric / Gr 12 (Certified...
One of the top banks in South Africa is seeking a Senior Manager Customer Experience to join their Marketing, Communication and Research department. Purpose - The Senior Manager Customer Experience will collaborate with Operations Delivery and Optimization teams to establish, implement, and monitor data driven KPIs. - They will have the responsibility for customer and governance aspects, as...