customer loyalty jobs in Western Cape

A financial services provider in Cape Town is seeking a Head of Loyalty to develop and execute loyalty strategies that enhance customer value. This senior role demands expertise in customer engagement and analytics, managing a team to drive loyalty initiatives and integration with retail partners. Successful candidates will possess 8-10 years of relevant experience and strong leadership...

Overview The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets, as well as the overall loyalty strategy. The role focuses on engaging the company’s customer base to drive incremental revenue and increased engagement through loyalty and promotion programs. The role is accountable for building loyalty and promotions solutions aligned to customer...

We have an exciting opportunity for a Loyalty Marketing Manager to join the Customer Experience division within our Marketing Team. This role will be based at our Head Office in Cape Town and report to the Customer Experience Executive. Job Purpose: - To enhance, manage and grow existing ClubCard base through driving and managing commercial partnerships, delivering on the ClubCard operational...

Overview When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit: The purpose of the Principal Specialist: Loyalty & Rewards is to Contribute towards the sustainability of the VodaBucks Rewards Programme through sourcing of new partnerships, managing existing strategic partnerships...

A leading sports betting company in Cape Town is seeking a Retention Manager to drive customer engagement and loyalty. The role focuses on developing CRM strategies and managing promotional campaigns to boost revenue within the new South African market. Ideal candidates should have experience in CRM and promotions management, along with strong analytical skills. This opportunity offers a chance...

Job Description This is an excellent opportunity for a TEST ANALYST to gain experience designing & architecting scalable automation frameworks for the leading rewards and loyalty platforms in South Africa. Join a company renowned for its innovative loyalty PaaS solutions for the likes of leading banks and automotive giants. Based in Cape Town, this TEST ANALYST role is offering R680K-R720K...

Our client is a leading iGaming company at the forefront of the online gaming industry, dedicated to providing an exceptional gaming experience to our global audience. With a passion for innovation and customer satisfaction, they are seeking a highly motivated and talented individual to join their dynamic team as a Loyalty and Promotions Specialist in Cape Town . As a Loyalty and Promotions...

We have a fresh opportunity for a Mid-weight Loyalty Campaign Manager at a leading fast-casual, health food chain’s head office in Cape Town’s Southern Suburbs. Loyalty Programme experience is a must for this exciting role that is responsible for owning the company’s day-to-day Loyalty and CRM function. As Loyalty Campaign Manager you will be responsible for initiating strategic customer...

Job Purpose:Vivo Energy (VE) distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa. We currently operate in 28 countries (Operating Units - OUs) across North, West, East and Southern Africa where we have a network of over 4,500 service stations and are growing. We also export lubricants to other African countries.VE has existing loyalty...

A leading financial services provider in Cape Town is seeking a professional to retain policies and strengthen relationships with clients. This role involves negotiating with intermediaries and supporting clients to prevent transferring policies to competitors. The ideal candidate must have strong negotiation and sales skills, along with relevant qualifications in Financial Services. Join us to...

At Mukuru, customer support is more than answering calls — it’s about building trust, solving problems, and creating loyalty. As a Customer Support Consultant, you will be the voice of Mukuru for customers across multiple corridors. You’ll assist customers with money transfer orders, digital support, and account queries while promoting Mukuru’s products in a professional, compliant, and...

Job Title:French Customer Service AssociateJob DescriptionAs a French Customer Support Advisor on a technologically innovative campaign, you’ll need to catch on quick and embrace IT software rather than being intimidated by it, but just being “tech savvy” won’t fit the bill for this role. You’ll need to be an efficient and empathetic people’s person with the ability to hear what is not being said...

About the job Customer Experience Manager (CX/UX) Customer Experience Manager (CX/UX) Introduction We are looking to employ a Customer Experience Manager for an exciting opportunity within the Omni Channel division of Clicks Retailers. This role will be based at Clicks Head Office, Woodstock, Cape Town and will report to the Head of Omni Channel. Minimum requirements Job related knowledge -...

Overview E-commerce Sales & Customer Service Representative | Remote (Brand Concierge) At TalentPop App, we are dedicated to helping high-growth e-commerce brands turn exceptional customer support into a powerful revenue engine. We firmly believe that superior service is the ultimate sales strategy. We are looking for a results-driven E-commerce Sales & Customer Service Representative. This...

Customer Relationship Manager Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying...

A leading retail company is seeking a Loyalty Marketing Manager in Cape Town. This role involves managing customer loyalty initiatives and partnerships, enhancing ClubCard memberships, and leading marketing plans. The ideal candidate must have over 8 years of marketing experience, with at least 5 years in CRM or loyalty programs. Strong leadership, analytical, and strategic thinking skills are...

A leading telecommunications company is seeking a Principal Specialist: Loyalty & Rewards to drive the VodaBucks Rewards Programme. This role involves sourcing new partnerships, negotiating attractive commercial terms, and enhancing customer engagement through innovative strategies. The ideal candidate has a marketing degree and 8-10 years of relevant experience. We offer competitive benefits and...

With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other’s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities. You will be working on-site from our vibrant Cape Town office where...

Woolworths Financial Services | Full time Head of Loyalty Cape Town, South Africa | Posted on 02/10/2025 Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in‑store credit in the form of the Woolworths StoreCard and offering value‑added services including credit cards, personal loans,...

Customer Relationship Manager Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying...