customer loyalty jobs in Cape Town

A financial services provider in Cape Town is seeking a Head of Loyalty to develop and execute loyalty strategies that enhance customer value. This senior role demands expertise in customer engagement and analytics, managing a team to drive loyalty initiatives and integration with retail partners. Successful candidates will possess 8-10 years of relevant experience and strong leadership...

Overview The Customer Loyalty and Promotion Lead is responsible for achieving card sales and advances targets, as well as the overall loyalty strategy. The role focuses on engaging the company’s customer base to drive incremental revenue and increased engagement through loyalty and promotion programs. The role is accountable for building loyalty and promotions solutions aligned to customer...

Job Description This is an excellent opportunity for a TEST ANALYST to gain experience designing & architecting scalable automation frameworks for the leading rewards and loyalty platforms in South Africa. Join a company renowned for its innovative loyalty PaaS solutions for the likes of leading banks and automotive giants. Based in Cape Town, this TEST ANALYST role is offering R680K-R720K...

Our client is a leading iGaming company at the forefront of the online gaming industry, dedicated to providing an exceptional gaming experience to our global audience. With a passion for innovation and customer satisfaction, they are seeking a highly motivated and talented individual to join their dynamic team as a Loyalty and Promotions Specialist in Cape Town . As a Loyalty and Promotions...

We have a fresh opportunity for a Mid-weight Loyalty Campaign Manager at a leading fast-casual, health food chain’s head office in Cape Town’s Southern Suburbs. Loyalty Programme experience is a must for this exciting role that is responsible for owning the company’s day-to-day Loyalty and CRM function. As Loyalty Campaign Manager you will be responsible for initiating strategic customer...

Lead Customer Experience for a Fast-Growing Online Betting Brand, Cape Town-Based Gambling/iGaming Industry | Market Related Salary | Hybrid (Office-Based) | 9am -5pm (SA/UK Hours) About Our Client Our client is an innovative player in the online betting space, offering a dynamic and engaging platform for sports and casino enthusiasts. With a customer-first approach and a fast-growing...

Solution Architect III - Customer MarketingAbout the job Solution Architect III - Customer Marketing - Degree in Information Systems / B Sc Computer Science (or similar) essential. Knowledge and Skills - 7 - 10 years working experience within the IT industry. - 5+ years experience with customer marketing, customer interactions, customer analytics and digital omnichannel solutions. - 5 years...

A leading retail company in Cape Town is seeking an Assistant Store Manager to enhance service excellence and drive sales. This role involves supporting the Store Manager with daily operations, customer loyalty initiatives, and staff management. Candidates must have at least a Grade 12 education, a relevant degree is preferred, and two years of assistant management experience. Strong financial...

Job Title:Head of Customer Success Location:Remote (Global) Company:Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and...

Overview As the first point of contact for our client’s valued customers, our Customer Service Agents ensure the highest of quality standards are always delivered whilst developing customer loyalty and providing an exceptional customer experience. They provide outstanding customer care, matching the needs of the customer to the appropriate products and services. Customer Service Agents will be...

Job Role / Speciality: Mobile CX Programme Manager Service: Hybrid Cloud & Data Service Area: Digital Product Engineering / Mobile CX Programme Project Description: We are seeking an experienced Project Manager to lead the development of a new Mobile App integrated with a new loyalty programme, including pilot deployment and roll-out across 28 countries, while supporting the existing app...

Purpose of the Job The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product adoption and loyalty. The Manager will act as the voice of the customer within the organization, working...

Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference, including weekends and US holidays during peak seasons) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl...

What can we do for you?:Salary and benefits - 16,000 - 19,000 Rand per Month plus Private Medical & PensionLocation - Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - Permanent Why work for Foundever?:We want Team Leaders to support the launch of our first site in Cape Town and would love for you to be the founders of the original South African...

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work - and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested? Position Overview As a member of Crisis24's Customer Success division,...

Fabric & Fashion Customer Service Representative - Cape Town CBD, Western Cape Are you passionate about fashion and staying ahead of global trends? Our client is looking for an experienced individual to join their dynamic team as a Fabric and Fashion Specialist! Qualifications & Experience: - Experience in garment manufacturing, fabric merchandising or fashion. - Must possess substantial...

Description recruiting for:Customer Services Representative This position reports into the Deliver Manager SSA and is based at Cape Town, South Africa. Who We Are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and...

We’re on the lookout for a driven and meticulous Loyalty Program Specialist to join our client’s energetic Yield & Retention Marketing team in Cape Town. The perfect fit will lead the creation, execution, and oversight of our customer loyalty initiative in the online sports and casino gaming sphere. Reporting to the CRM Manager, this position requires strategic prowess, adept data analysis, and...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

Woolworths Financial Services | Full time Head of Loyalty Cape Town, South Africa | Posted on 02/10/2025 Woolworths Financial Services, or WFS as it is better known, is a Joint Venture with Absa Bank, that supports the Woolworths retail business by providing in‑store credit in the form of the Woolworths StoreCard and offering value‑added services including credit cards, personal loans,...