Customer Support Administrator jobs in Ethekwini

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

We are recruiting a German-speaking Customer Support Agent to join an exciting international retail customer service project based in Umhlanga, Durban. In this role, you will support German-speaking customers by providing professional assistance across multiple channels, ensuring an excellent retail and shopping experience. As a Customer Support Agent, you will: - Handle customer queries in...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

Division Capsicum Culinary Studio Business Unit Durban Minimum experience Entry Level Company primary industry Hospitality Job functional area Customer Service LOCATIONDurban Campus OVERALL PURPOSE OF THE JOB To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through...

SYSTEMS SUPPORT ADMINISTRATOR HIRT & CARTER _DURBAN- CORE PURPOSE OF THE JOB: The role of the Systems Support Administrator is to provide technical and functional support to Business Central end-users group. KEY PERFORMANCE AREAS:- Provides ERP support to all Business Central users on prem and remotely.- Monitor and maintain Business Central Job Queues and system dimensions for accuracy and...

IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...

Job Summary We are seeking a reliable and well-organised Office & Client Support Administrator to support the day-to-day administrative and client coordination activities of our regional office. This role is primarily administrative in nature and is suited to a candidate with solid office administration experience who is comfortable supporting internal teams and assisting with the coordination...

Listing reference: track001463Listing status: OnlinePosition summary:Industry:IT & InternetJob category:AdministrationLocation:DurbanContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:Duties and Responsibilities- Ensure that telephonic requests received by the Scheduling department are handled efficiently and that company requirements and Service Levels are...

Purpose of Role: We are looking for a detail-oriented Stock Reporting Administrator to provide critical administrative and reporting support within our risk function. You will ensure accurate and timely stock data reporting from all retail stores, supporting auditing, stock control, and compliance across the business. Key Responsibilities: - Collect weekly stock-related data and supporting...

Job description:Westville Durban, KwaZulu-NatalPurpose of the RoleTo provide high-quality administrative support, ensuring smooth day-to-day operations and consistent delivery of processes within the organisation. This role contributes to efficiency, compliance with internal standards, and supports management in meeting business objectives.Key Responsibilities- Support the delivery of...

Attend to and resolve electronic help desk requests.- Log all correspondence, advice given and outcomes centrally within the electronic systems used.- Refer specialist enquiries accurately and effectively. Assist students with the admission and registration process to ensure appropriate guidance is provided regarding programme and qualification requirements and financial obligations.- Build and...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

Key Responsibilities: Order Administration - Receive and respond to all customer enquiries from order placement through to receipt/ dispatch of stock to customer, ensuring that the customer and the designated Business Manager are kept informed of progress - Maintain the Sales Module on the ERP system and user of the CRM system, ensuring that customer details and contact information are correct...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : March 01, 2026 The role: - Are you as passionate about customers as we are? Do you have strong interpersonal skills, enthusiasm for speaking with people, and a mind for problem-solving? If you love interacting with other people, this is the role for you. Our Customer Care Agents take pride in providing the best customer...

Job Description Job Overview: We currently have an opportunity for a Talent Support Administrator at Huntswood within our Talent Acquisition team, based in Umhlanga, Durban. You will be responsible for the end-to-end recruitment administration for our South Africa locations (Durban and Cape Town) roles and ensure accurate reporting on all recruitment activities and effectively supporting...