Customer Support Engineer jobs in Ethekwini

Role Overview The Customer Support Agent will be responsible for managing customer interactions across multiple communication channels, including phone and email. The role involves providing accurate product information, processing orders efficiently, and delivering timely Level 1 (L1) support for sales, technical, and operational queries. This position is key to ensuring customer satisfaction...

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our client is a fast-growing distribution and e-commerce company representing premium international Healthcare brands. They are expanding into the UK and need a dynamic, customer-facing individual to support operations. This role includes customer service, order processing, telephone support, walk-in assistance, and occasional pick-and-pack duties. The person must be friendly, fast-thinking,...

Job Description Job Overview : Are you a customer centric person, who will always put your customers first? Are you a natural-born salesperson, who has that magic touch? Well, if you answer is yes, then I am sure you will want to work for a great company with amazing benefits, then you should join our Customer Support Sales team. Job Responsibilities - Providing excellent customer service, with...

Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management...

Company DescriptioniKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small...

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to:Service Manager Your role and responsibilities In this role, you...

- Processing of all orders on the system timeously and accurately. - Controlling the progress of all sales enquiries through to a successful sale. - Attending to walk-in, telephonic and other sales enquiries timeously. - Providing an effective arm to the external sales representative. - Compliance with all company processes and policies and ensuring these are followed...

What youll be doing Technical Resource : Provides Technical Resources as a Subject Matter Expert to support the business Product Knowledge : Knowledge of processes, products, functions, and how they impact operational and front-line performance Relationship Building : Foster relationships and become a trusted advisor to drive project performance Standardize Equipment : Equipment Design and...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 StartFragment Your tasks and responsibilities: - You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others. - You support customers remotely and onsite and provides 2nd and 3rd level user support in case...

CUSTOMER EQUIPMENT ENGINEER MARKETING SALESOPERATIONS, HAMMARSDALE Location:Hammarsdale, Durban,South Africa Language(s) Requirements: English Seniority Level:Intermediate Level Employment Type: Full-Time A Customer Equipment Engineerposition has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...

- - Junior Application Support Engineer Kickstart your IT career supporting data-driven solutions that power business efficiency. Durban (Office-based) R15 000 R20 000 | 8am to 5pm About Our Client Our client is a growing, technology-driven organisation specialising in data-led solutions that boost operational efficiency for their partners. With a culture built on innovation, collaboration,...

Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and support of the on premise & cloud hosted...

Hire Resolve's client is currently seeking an experienced Software Support Engineer to join their team in Westville, KZN. This role is ideal for a tech-savvy individual with a passion for software development and technical support. As a Software Support Engineer, you would be responsible for the support and maintenance of company software systems which are currently in production, as well as...

Functieomschrijving Do you want to work in a high-pressure environment? Do you have the ability to handle multiple projects at once? Does your strong technical background make it easy for you to solve complex problems on the fly? Are you ready to join our IT Support Engineer team? As an IT Support Engineer, you'll work on a variety of projects and assist in the delivery of our IT...

Our client an OEM manufacturing company specialising in fasteners and components is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and to grow the sales offering to both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing...

Key Responsibilities Department Design & Leadership - Partner with leadership to build out the Finance & Customer Support department, including staffing, systems selection, and SOP development. - Design scalable workflows for billing, retention, missed collections, and client escalation handling. - Set up foundational reporting, KPIs, and feedback loops to track billing health and customer...

Key Responsibilities - Handle customer enquiries via phone, email, and social media - Process orders, returns, and warranty claims - Resolve issues professionally and maintain accurate customer records - Support digital marketing campaigns, email marketing, and website content - Manage social media channels with engaging, on-brand content - Assist with branding, content creation, and event...

My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...

Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management...