Operational Excellence Manager jobs in Ethekwini

A top talent recruitment agency is seeking a Senior Operations Manager based in Durban. In this role, you will deliver operational and commercial performance metrics by managing a team of Operations and Team Managers. Key responsibilities include achieving KPIs, maintaining client relationships, and driving a sales culture. Ideal candidates have a Matric qualification and experience in BPO...

A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....

A dynamic company in Durban is seeking a hands-on Branch Manager to lead their busy branch. The ideal candidate should be experienced with at least 3 years in a supervisory or managerial position, possess strong leadership skills, and have a solid understanding of operations. A valid driver’s license and a willingness to travel are essential. This role places a high value on customer satisfaction...

A leading service provider is seeking a Senior Operations Manager in Durban to oversee BPO and sales delivery teams. The role focuses on driving revenue growth, optimizing efficiency, and ensuring excellent client service. Candidates should have extensive experience in sales operations, the ability to manage large teams, and strong analytical skills. Additionally, the position offers benefits...

At RCL FOODS we see and do things differently. We think bigger, work smarter and as a team, we collectively work towards achieving our ambition of “MORE FOOD TO MORE PEOPLE, MORE OFTEN”! Currently we are seeking an experienced Engineering and Manufacturing Excellence Director to provide strategic and tactical direction and leadership in the areas of engineering, asset management, continuous...

A leading retail company is seeking a Store Manager in Durban to drive sales and manage cost control while ensuring world-class store standards. The role requires strong leadership skills, ideally with 1-2 years in retail, and a passion for customer service. Responsibilities include managing stock, administrative tasks, and leading a team to achieve business objectives. Candidates with relevant...

- Manage day-to-day security operations across allocated sites - Supervise, deploy, and discipline security personnel - Ensure compliance with PSIRA regulations and company policies - Conduct site inspections and risk assessments - Handle client queries and maintain strong client relationships - Manage incident reporting, investigations, and corrective actions - Compile operational reports for...

Operations Manager | Durban | Permanent Drive operational excellence across multiple sites while leading front-line teams to deliver outstanding service. If you enjoy getting into the details, building strong client relationships, and keeping operations tight, this role is for you. As Operations Manager, you will take full responsibility for the day-to-day management of cleaning and outsourced...

An exciting opportunity exists for an experienced Operations Manager within a leading road freight operation, overseeing distribution across Africa. This role is ideal for a results-driven professional who thrives in managing cross-border logistics, optimising transport operations, and ensuring efficient, on-time delivery across multiple regions. Responsibilities: - Provide strategic oversight...

Key Responsibilities: - Compliance, safety & governance - People Leadership - Logistics & Distribution - Process Optimisation & systems - Warehouse & Inventory Operations Behavioural Competencies - Strong interpersonal skills - First Class numerical skills - Detail orientated - Ability to work under pressure - Excellent communication skills - Excellent problem-solving, planning, and...

Key Responsibilities: - Lead, coach, and develop a high-performing internal and external sales team - Design and execute monthly, quarterly, and annual sales strategies aligned with business objectives - Build and maintain strong relationships with clients, contractors, and head office stakeholders - Present technical solutions, conduct site visits, and support tenders and proposals - Identify...

Overview Hire Resolve’s client is seeking a highly motivated and experienced individual to fill the role of Operations & Warehouse Manager in the electronics Industry in KwaZulu-Natal. The ideal candidate will have a proven track record in managing warehouse operations and logistics in a fast-paced environment. Responsibilities : Develop and implement operational strategies to optimize...

Lead client projects at a boutique branding studio, manage clients, freelancers, and timelines with confidence. Up to $3,500/month | Full-time | Fully Remote | EST hours Click here to watch the video from the Founder of CROSBY. I’m Victoria Crosby, founder of CROSBY. We’re a small, senior team doing around $1M/year, partnering with start-up companies in New York and San Francisco to build...

A leading security services provider based in Durban is looking for an experienced Branch Manager for their Witbank branch. The Branch Manager will oversee daily operations, ensuring compliance with security protocols, managing staff, and developing client relations. Candidates should have substantial experience in the security industry, financial acumen, and excellent leadership skills. This is...

A leading cleaning services provider is seeking a skilled Site Manager in Durban to manage operational functions and ensure compliance with hygiene standards. Candidates must have Grade 12, relevant management qualifications, and experience in the FMCG industry. Excellent communication and administrative skills are essential. The role involves liaising with customers, managing staff, and...

A leading retail company in Durban is seeking a Store Manager to oversee store operations, manage inventory, and implement effective marketing strategies. The ideal candidate will have 2-5 years of experience in retail management, strong analytical and leadership skills, and a commitment to customer service. Responsibilities include team training, sales target achievement, and ensuring compliance...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 06, 2026 Job Purpose - Ensure that the service deliveries of all the operations are in accordance with the BidvestIL Standard Operating Procedures (QWI), pertaining to the Supply of excellent service to the client while maintaining a safe, efficient, compliant and profitable operation. Qualifications &...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 28, 2026 ROLE PURPOSE - To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs) MAIN OUTPUTS - Manage the operational activities of the area to support and contribute to the company strategic plan and long-term...

Join our high-performing team and lead the way in driving operational excellence and sales success! We're looking for an experienced Senior Operations Manager to oversee and optimize our BPO and sales delivery teams in the Outbound Telco space. You'll be responsible for delivering revenue growth, improving efficiency, and ensuring outstanding client service - all while leading and developing a...

Minimum Requirements: - Bachelors degree/ Diploma in Operations Management, Logistics, new business venture or a related field is required. - Certification in Occupational Health and Safety or related SHEQ disciplines preferred. - Minimum of 5-7 years of progressive experience in operations, logistics, or warehouse management, preferably in the port precinct or industrial sectors. - Minimum 3-5...