quality service manager jobs in Fourways

Overview The International Quality Assurance Manager plays a critical leadership role in the strategic design, implementation, and ongoing enhancement of the Quality Management System (QMS) within a global mining explosives manufacturing and supply organization. This position demands deep expertise in both Quality Assurance (QA) and Quality Control (QC), comprehensive knowledge of mining and...

Purpose of the role The main objective is to ensure a high level of customer satisfaction with all installation projects purchased by Leroy Merlin customers. Conduct site visits prior to, during, and after completion of the project to ensure quality completion of the job and to hold the contractor to the high-quality levels expected by Leroy Merlin. Excellent communication skills are required to...

Location Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader’s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...

The opportunity- We are looking for an experienced individual who has a broad understanding of internal risk and governance processes and can actively support a growing business to consistently deliver exceptional client service to our clients across Africa. You will be motivated to keep up with the fast pace of the professional services industry, and as such, be able to assist staff and senior...

Skills Requirements: - Bachelors Degree Computer Science/ Information Systems / Informatics or a related IT quality discipline/ technical field or certification. - A minimum of 7 years IT Quality Management experience or a combination of equivalent education and relevant experience. - Extensive knowledge of IT Quality Management Systems implementation required. - Experience in bringing an...

A Managed Services Business is looking for a Quality Analyst in Johannesburg to evaluate and enhance service delivery quality across customer interaction touchpoints. The role requires a strong adherence to quality standards and involves providing feedback and coaching to ensure KPI targets are met. Candidates should have at least a Matric and 2 years’ experience in a customer care environment....

Overview Our client, a leading global professional services firm, is seeking an experienced Senior Manager to lead their Business Service Learning & Development Practice for a major UK territory. This is a strategic leadership position within a cutting-edge Technology & Innovation Centre, responsible for driving L&D excellence across multiple service lines. You will manage senior stakeholder...

A prominent healthcare provider seeks a Patient Services Manager in Roodepoort to ensure quality management and customer care at Life Flora Hospital. The role requires a professional with at least five years in the private healthcare sector and strong leadership capabilities, assisting in managing staff and ensuring compliance with healthcare regulations. Candidates should possess relevant...

A leading IT software development company in Johannesburg is seeking a Service Delivery Executive to optimize service delivery processes and enhance client satisfaction. The ideal candidate should possess strong leadership capabilities and a Bachelor’s degree in a relevant field with substantial experience in service delivery. This role aims to standardize service practices while maximizing...

A leading global engineering firm in Johannesburg, South Africa, is seeking a Service Centre Manager to lead a high-performing team in delivering exceptional service. This role involves managing customer relationships, driving continuous improvements, and ensuring operational excellence. The ideal candidate will have a mechanical engineering background with at least 10 years of experience in...

A leading IT software development company in Johannesburg is seeking a Service Delivery Executive to standardise and optimise service delivery processes. The ideal candidate will have a strong background in service delivery leadership, excellent communication skills, and a Bachelor’s degree in a relevant field. Responsibilities include ensuring client satisfaction, managing Service Delivery...

A leading retail company is seeking an Assistant Store Manager in Randburg. The role involves driving sales, ensuring exceptional customer service, and supporting the Store Manager in operations. Ideal candidates should have at least 1 year of experience in retail management and possess strong financial management skills. This position offers opportunities for career advancement within a dynamic...

Duties & Responsibilities This is a hands-on position, and our client is looking for an experienced Service Manager working in a high volume vehicle dealership. Minimum requirements: - Motor Mechanic Trade Test will be an added advantage - Minimum of 3 years experience in a Service Manager position at a Franchise Dealership - Between the ages of 30 - 45 - Excellent customer care / client...

Client Relationship Manager We are looking for a friendly and customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable. The client relationship manager will have an office automation background and will also be responsible for handling complaints and ensuring that these complaints...

The 24HR Critical Services Division is seeking a dynamic Bureau Services Manager to lead Tracker’s Bureau Services division in delivering proactive, client‑centric fleet management solutions. The Manager will drive operational excellence, strategic client engagement, risk mitigation, and scalable service delivery, ensuring Tracker remains the preferred fleet partner for high‑value clients. -...

Main job function The Customer Support Manager is responsible for leading and optimizing the Customer Support function to deliver a high-quality player experience across all channels. The role ensures compliance with iGaming regulations, responsible gambling requirements, and internal service standards, while driving team performance, efficiency, and customer satisfaction. Qualifications -...

Who are we? Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Duties & Responsibilities This is a hands-on position, and our client is looking for an experienced Service Manager working in a high volume vehicle dealership. Minimum requirements: - Motor Mechanic Trade Test will be an added advantage - Minimum of 3 years experience in a Service Manager position at a Franchise Dealership - Excellent customer care / client relationship skills - Computer...

A leading retail company is seeking an Assistant Store Manager in Randburg to support store operations and drive sales excellence. The role involves managing staff, executing promotional activities, and ensuring compliance with company standards. Candidates should have a minimum of Grade 12 and at least 2 years of experience in retail management. This position offers a permanent contract with...

A leading retail company in Randburg is seeking an Assistant Store Manager to support store operations and enhance customer loyalty. This role entails driving sales through promotional activities, managing stock efficiently, and executing visual merchandising standards. Candidates must have at least one year of retail assistant management experience and a solid understanding of financial...