Client Experience Manager jobs in Franschhoek

Babylonstoren is looking for an experienced and detail-oriented Customer Experience Manager to oversee end-to-end order management, customer service, packaging innovation and team coordination across various departments and seasonal projects. This role is crucial in ensuring seamless customer journeys, efficient internal processes and high-quality execution across all operational...

General Manager required for a Luxury Boutique Hotel in the Franschhoek region. Main Responsibilities: - Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. - Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and...

*Purpose Statement * - To deliver world-class client experience (CX) for Capitec Clients as well as user experience for staff through independently executing activities across the entire CX scope: - Applying deep subject matter expertise and research findings to influence the development and integration of CX standards into the product development life cycle, actively using Design Thinking...

Overview Job Title: Central Financial Accountant Location: Central office Description: We are seeking a skilled and experienced Central Financial Accountant to join our team. The ideal candidate will have significant experience in the food industry and a strong understanding of financial principles and practices. Responsibilities: Manage all aspects of financial accounting, including...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch while...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...

Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in 2026! WHY PKF? To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet...

Purpose of the RoleThe Functional Head of Employee Experience is responsible for creating and delivering a positive, seamless, and engaging employee experience across the business for all countries. This role leads a small team and oversees the full employee lifecycle, from onboarding to exits, ensuring employees feel supported, valued, and motivated. The position plays a key role in driving...

Dynamic client accounting team operating in both the UK and SA, focused on building a strong team culture and making a positive impact are looking for a junior SAIPA qualified accountant for their Client Bookkeeper role. If you have a good base of monthly accounting for client, Xero experience and would like to join a dynamic and people-centric team, then we want to hear from you! Why join this...

What we do Mezzanine designs and builds digital technology solutions for customers across Africa and beyond in order to create productive societies. Founded in 2012, Mezzanine has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the...

Duties/Pligte- Providing expert HR advice to the Faculty of Medicine and Health Sciences, ensuring the effective implementation of SU HR strategies, policies, and processes;- Acting as a strategic thought partner and first-line HR respondent for the Faculty, building strong relationships and ensuring deep immersion within the client environment;- Ensuring compliance and proactive risk management...

MAIN PURPOSE OF JOB To serve as the key link between internal business units and the in-house creative team, managing the flow of projects from briefing to delivery. The Client Liason Officer ensures that creative outputs are well-briefed to meet business objectives and uphold the studio’s professional standards. KEY RESPONSIBILITY AREAS Coordinate and manage incoming creative requests,...

FINANCE SYSTEMS & CLIENT ACCOUNTING LEAD - R 50,000 - R 40,000 - STELLENBOSCH / HYBRID Salary: R40,000 – R50,000 per month Flexibility: Hybrid with one day a week WFH Type: Full-time | Practice-style environment with real flexibility Location: South Africa (client time zones in SA) This growing concern helps SMEs get their finance houses inorder through better systems, processes and people. The...

»Date:16 Jul 2025Location: Stellenbosch, Western Cape, ZACompany:Capitec Bank LtdJoin Us in Becoming the Best Banking Group in the World!!:We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on...

What we do Mezzanine designs and builds digital technology solutions for customers across Africa and beyond in order to create productive societies. Founded in 2012, Mezzanine has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

Requirements:- A completed National Senior Certificate qualification (matric / Grade 12).- A tertiary qualification would be advantageous.- Good understanding of customer service.- Excellent verbal and written communication skills.- Fluent in Afrikaans and English.- Knowledge of e-commerce would be advantageous.- Proficient in using Microsoft Office apps (Outlook, Excel, Word and PowerPoint).-...

Overview An industry-leading Bank situated in Stellenbosch is urgently seeking the expertise of an experienced Senior Credit Client Value Specialist to join their team. Key Performance Areas: Marketing & Campaigning Product understanding and alignment Design and maintain Credit profiling, behavioural and educational tools Implement and enhance Credit profiling, behavioural and educational...

Claims & Customer Experience Expert (Must know/love cycling/bicycles) Join a specialist cycling insurance team supporting Australian customers Stellenbosch | R20,000 to R30,000 Basic + Commission About Our Client This cycling-focused InsurTech business provides specialist insurance solutions to a passionate customer base across Australia and New Zealand. Operating from Stellenbosch, the team...