Guest Services Manager jobs in Franschhoek

Hostess l Duty Manager | Luxury Guest Farm | Franschhoek Kendrick Recruitment is seeking a polished and guest-focused Hostess / Duty Manager to join a luxury guest farm in Franschhoek, Western Cape. This role is ideal for someone professional, organised, and passionate about high-end hospitality ✨. Key Responsibilities Welcome and host guests with professionalism and warmth ️ Oversee...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

and out of guests, management of credit cards / payments, overseeing house-keeping when needed and making of reservations.ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.Salary: R9,000.00 - R12,000.00 per monthAbility to commute/relocate:- Stellenbosch, Western Cape: Reliably commute or planning to relocate before starting work (required)Experience:- Administrative office procedures, practices and...

Luxury Destination Restaurant | Franschhoek The Role Were looking for a confident, hands-on Restaurant Manager to lead the front of house at one of Franschhoeks standout destination restaurants. This role is about setting the tone on the floor, inspiring your team, and delivering a seamless, memorable guest experience every single service. What Youll Do - Own the daily rhythm of the...

The General Manager is the driving force behind this luxury winelands retreat, overseeing all aspects of operations to ensure exceptional guest experiences, seamless service, and strong financial performance. Balancing strategic leadership with hands on management, they guide and inspire staff, build key partnerships, and maintain the highest standards of hospitality, positioning the property as...

Duty Manager / Host – Luxury Guest Farm Location: Franschhoek Salary: R18,000 – R25,000 Negotiable DOE | Live Out Kendrick Recruitment is seeking a professional and dedicated Duty Manager / Host to join a luxury guest farm in Franschhoek. This role is central to ensuring guests experience the highest standards of service and hospitality, with a strong focus on creating a seamless and memorable...

The Maintenance Manager at La Residence is responsible for overseeing all hotel maintenance operations, ensuring that The Royal Portfolio provides an environment for our guests that is of the very highest standards - fully operational, safe, relaxing and enjoyable to be in. This ensures that we live our purpose, which is "To give our guests a complete experience and a perfect stay." Key Areas of...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...

Duties: Â Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements. Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed. Prepare and supervise the mise-en-place for each meal period including preparations for room service orders. Greet and assist guests. Manage...

Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback. Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented. Daily checks on public areas, rooms and all guest facilities to uphold...

The Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room maintenance needs, to ensure that La...

Waitress | Luxury Guest Farm | Franschhoek Kendrick Recruitment is seeking a professional and service-oriented Waitress for a luxury guest farm based in Franschhoek, Western Cape. This role is ideal for someone passionate about hospitality and delivering refined dining experiences in a high-end environment ✨. Key Responsibilities Provide warm, attentive, and professional food and beverage...

Duties: Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotels standards. Facilitate communication and collaboration within the Housekeeping Team and across other departments. Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly. Check daily manning...

‍ Chef de Partie | Luxury Guest Farm | Franschhoek Kendrick Recruitment is seeking a passionate and skilled Chef de Partie for a luxury guest farm based in Franschhoek, Western Cape. This role is well suited to a creative chef who values collaboration, honest produce, and meaningful guest interaction ️✨. The successful candidate will work closely with visiting chefs from around the world and be...

Waitress Luxury Guest Farm | Franschhoek Salary: R15,000 – R17,000 (Negotiable DOE) Kendrick Recruitment is seeking a professional and service-oriented Waitress for a luxury guest farm based in Franschhoek. This role is ideal for someone passionate about hospitality and delivering refined dining experiences in a high-end environment. Key Responsibilities - Provide warm, attentive, and...