The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. This position reports to the Manager: Legal, Claims & Complaints. Team leadership and management of complaints investigation process Provide integrated functional...
Our client requires a Claims Handler. Your: Formal Education: - Matric - RE 5 Examination Level 1 - Class of Business: Commercial and Personal Lines - NQF 5 in short term insurance Experience: - At least 5 years short term experience and 4 within the claims environment. will enable you to do the following duties: Claims Registration and Acknowledgement: - Receive, review, and register new...
Duties & Responsibilities - Handling commercial claims including Heavy Commercial Vehicles claims from registration, right up until settlement - Ensuring confirmation of cover has been completed correctly - Reporting and handling of commercial motor and non-motor claims - Communicate with clients, the responsible party, their insurers, solicitors, and various other parties involved in the claims...
Job Description Accurate assessment, investigation and validation of complex long-term insurance claims with a high value in accordance with the goals, objectives, processes and standards of the organisation in order to meet customer. These claims may include funeral , death, disability, dread disease and retrenchment claims Hello Future Motor Claims Handler, Welcome to FNB, the home of the...
Motor Claims Specialist Role Our client is seeking a skilled professional to fill the position of Motor Claims Consultant. This individual will be responsible for handling motor claims settlement, ensuring efficient and effective resolution of customer complaints.
ROLE OVERVIEW The claims administrator is responsible for the accurate processing of claims, within the agreed service level agreement between SALTEB and the fund and meeting production standard. The duties include requesting information and responding to enquiries, ensuring quality assurance on documents and assessing claim legitimacy. Key responsibilities include initiating new claims,...
Role Purpose To provide strategic oversight, deep technical claims expertise, and process innovation across Africa Life's end-to-end claims process. The role ensures consistent, integrated, and high-quality claims experiences across markets by aligning operations to product intent, underwriting, finance, and customer service. This role brings a strategic, risk-focused, and client-centred lens to...
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...
We are looking for a detail-oriented Senior Clerk to join our claims team. You will be responsible for preparing claim forms, verifying information, and corresponding with agents and beneficiaries. You will also handle client inquiries, review policies, determine coverage, calculate claim amounts, and process payments. You will be working for a well-established company with strong values. In...
Job description:The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims Responsibilities: - Register claims and appoint assessors - Manage...
You will be part of a dynamic team and have the desire to build a micro-insurance landscape in South Africa where everyone uses insurance, this challenging and exciting role is just for you. aYo SA Intermediaries forms part of aYo Holdings - the parent company - that is expanding the aYo footprint across the African continent, contributing to product and client engagement innovation to...
Description of Duties Responsible for coordinating and overseeing, managing, negotiation and settlement of the claim and is accountable for the finalisation of the claim end-to-end. Handle claims and deal with them efficiently and with minimum delay, in accordance with mandates conferred Ensure capturing of detailed, accurate information Ensure correct information is obtained from the customer...
CAREER OPPORTUNITY- Santam’ s Motor Claims (Merits Motor) has a position available for a- Motor Claims Service Consultant that will be based in Parktown, JohannesburgThe purpose of this position is for the processing and claims administration end to end on assigned claims and also responsible for co-ordinating and overseeing all actions on claims in the Merit Motor channel. The CSC will ensure...
CAREER OPPORTUNITY • A position has become available for a Field Assessor, Heavy Commercial Vehicle (HCV) claims. The position will be based in the Motor Claims department at the Hill On Empire, Johannesburg. • The candidate will be expected to work from and in Gauteng and neighbouring regions. WHAT WILL YOU DO? • The purpose of this position is to determine the quantum and merit of segmented...
Description naTo effectively oversee the technical management within the Specialty Claims area and ensure the containment of spend, oversee strategic initiatives, claims, and risk strategies, effectively manage the use of the Specialty Claims Policy, setting and monitoring of Standard Operating Procedures to facilitate evidence based decision-making and achievement of departmental Key...
South African Vehicle Maintanance (SAVM) is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. SAVM aims to creatively solve problems and add value to people by ensuring Mobility for Good. SAVM forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders,...
The Role: What You'll Do This job is centered on handling payment, shipping, and dispute resolution for our customers, primarily through email. 1. Transaction & Customer Support - Be the expert for all pre- and post-purchase inquiries related to payment services, shipping, refunds, and order status. - Clearly communicate company policies and guide users through complex transaction processes. -...
A well established law firm is seeking an experienced Office Manager / Attorney with expertise in Employment and Labour Law and a strong financial background to manage law firm operations and provide strategic legal and financial oversight. The role requires a professional capable of combining legal practice, office management, and financial control to ensure efficient, compliant, and sustainable...
CAREER OPPORTUNITY- Santam’s Motor COE Claims has a position available for a Motor COE Claims Service Consultant that will be based at West End Office Park, Centurion or The Hill on Empire, Johannesburg. Depending on the motor COE requirements.JOB DESCRIPTION- The purpose of this position is to process all the allocated Motor Claims and get them ready for an assessor to be appointed. The CSC will...
CAREER OPPORTUNITY Santam Marine has a career opportunity for a Senior Claims Specialist in the Claims department which will be based in Gauteng. KEY RESPONSIBILITIES Claims Portfolio Management- Regularly review individual claims within the portfolio and keep reserves and records up to date as required by Santam Marine claims controls and standards.- Identify issues and trends in the...