Category: Customer Service Location: Sandown Salary: Market-Related If youre a solution-driven professional who thrives on resolving complex issues and delivering exceptional client experiences, this role is for you! Join a dynamic team where your expertise in complaints handling and problem-solving will play a key role in shaping client satisfaction and trust. Responsibilities: Resolve Client...
Job Location : Pretoria, Gauteng, South AfricaApplication Deadline : March 01, 2026 Job Description - OPFA is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines, and is a team player with high levels of professionalism. Key Responsibilities: Complaint Intake & Support - Identify and correctly record parties to a...
Job Classification- Job Requisition: 140915- TA Specialist: Refilwe Falatsi- Closing Date: 14 July 2025- Location: Sandown, Sandton- Cluster: Personal and Private Banking | Nedbank Insurance | Client Experience- Please Note: Preference will be given to applicants from Underrepresented Groups Job Purpose- To log, investigate and respond to all client complaints received at Nedbank in line with...
The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. This position reports to the Manager: Legal, Claims & Complaints. Team leadership and management of complaints investigation process Provide integrated functional...
Maintain accurate and complete complaint records within the designated Complaint Management System (CMS).- Document all aspects of the investigation process, maintaining accurate and complete records for potential future reference by the Ombudsman or other regulatory bodies.- Communicate effectively with clients by explaining resolutions and complaint outcomes in a clear and professional manner,...
Regional Aftersales Manager (Vehicles) Our client produces vehicles in 14 countries and delivers them to customers in more than 150 markets worldwide. Become part of it and help develop new solutions with your curiosity and ideas. You can expect a diverse team that supports you and with whom you can grow together and develop your potential. Applications are invited from suitably qualified &...
Our client, a hotel based in Randburg is looking for a Restaurant Manager. Responsibilities: - Demonstrate through knowledge and ability the execution of the service steps - greeting guest, taking order, serving of food, wine etc. during operating hours. - Sense guest needs and quickly respond to maximum satisfaction (i.e., service co-ordination and timely execution). - Co-ordinate resources...
Front Office Manager (Hotel Industry) Manage day to day activities within the Front Office department Connect with Guests upon Check In and Check Out Report directly to the Rooms Division Manager on Daily Operations and Guest Satisfaction Set up all operating systems for the Front Office Team Establish policies and procedures for the Front Office Department Drive Staff morale and...
Our Commercial dealer client based in Pretoria currently holds a vacancy for 2 x New Truck Sales Managers. Must have minimum 5 years' experience at dealership level.Reporting directly to the Dealer Principal, this position will be suited to a candidate that will be able to manage the sales business, incorporating all the dealership’s products and services. This will involve attracting and...
- Security advice to clients; - Threat and Risk assessments; - Client liaison and professional client relationship; - Manpower management, equipment management and rostering; - Completion of daily, weekly and monthly reports; - Effectively dealing with and managing client complaints; - Ensure contractual requirements are met at all times; - Ensure compliance to the Companys disciplinary code; -...
Key Responsibilities: Production & Operations - Plan, coordinate, and manage all factory operations including production, packaging, warehousing, and logistics. - Implement production schedules to meet customer demand while minimizing downtime and waste. - Drive continuous improvement initiatives for efficiency, yield, and cost-effectiveness. Quality & Compliance - Ensure strict adherence to...
Attend to all HR Management functions for a company of 70 staff members :- - Recruitment and selection - Posting job adverts - Review CV's - Coordinate online interviews - Liaise with Line Managers - Background checks - Hiring - Onboarding - Maintain personnel files - Exit - resignations and dismissals - Manage staff hours - Co -ordinate training - Performance management / disciplinary...
A well established law firm is seeking an experienced Office Manager / Attorney with expertise in Employment and Labour Law and a strong financial background to manage law firm operations and provide strategic legal and financial oversight. The role requires a professional capable of combining legal practice, office management, and financial control to ensure efficient, compliant, and sustainable...
Liquor Store Manager Location: Boksburg - Gauteng Salary: Market Related (DOE) About the Role: We are seeking a highly motivated and experienced Liquor Store Manager to take charge of the day-to-day operations of our busy retail outlet in Boksburg. The successful candidate will be responsible for ensuring smooth store performance, maintaining optimal stock levels, driving sales, and...
Minimum requirements for the role: - Must have a relevant tertiary qualification in Chemistry or Food Science - Minimum 5-10 years relevant Principal / Product Management experience - Working knowledge of applicable INCO Terms is essential - Must have experience and knowledge of regulatory requirements in the Food and Nutrition industry - Excellent written and verbal communication skills -...
Minimum Requirements - Grade 12 (matric). - 5 years KAM experience in a key account manager role, within formal food / drug / personal care retail. - Pick n Pay and Spar experience. SPAR experience a MUST - Skilled on Microsoft Word, Advanced Excel, PowerPoint and Outlook. - Good command of the English language and verbal and written communication skills. - Knowledge of Power BI would be an...
Maintain accurate and complete complaint records within the designated Complaint Management System (CMS).- Document all aspects of the investigation process, maintaining accurate and complete records for potential future reference by the Ombudsman or other regulatory bodies.- Communicate effectively with clients by explaining resolutions and complaint outcomes in a clear and professional manner,...
Minimum requirements for the role: - Ideally possess a Degree or Diploma in Supply Chain or Logistics or similar - Minimum 5 years experience in warehousing and logistics operations ideally within the chemical industry - Experience in Inventory Controls, Stock Transfers, Inbound and Outbound Deliveries, and Stock Movement Reports is essential - Must have detailed knowledge of dangerous goods...
- Security advice to clients - Quality Assurance Audit - Threat and Risk assessments. - Experienced client liaison and professional client relationship - Project Management - Effectively dealing with and managing client complaints. - Ensure that contractual requirements are met all the time - Maintaining of the ISO 9001 quality system - Ensuring that all companies/Clients SOPs are...
- Security advice to clients; - Quality Assurance Audit; - Threat and Risk assessment; - Experienced Client liaison and professional client relationship; - Project Management; - Effectively dealing with and managing client complaints; - Ensure that contractual requirements are met at all time; - Ensure compliance to the Companys disciplinary code; - Maintenance of the ISO 9001 quality system; -...