Job Classification- Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors. Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa’s largest financial services groups. In...
Requirements: - Requesting all the required documentation from customers or branches pertaining complaints: Signed job cards, tax invoices, supplier invoices, phone recordings, managers handover checklist, 62-point checks and all other relevant information- Liaising with the clients and the branches and keeping customers up to date regarding their query lodged, hourly or daily as required-...
Category: Customer Service Location: Sandown Salary: Market-Related If youre a solution-driven professional who thrives on resolving complex issues and delivering exceptional client experiences, this role is for you! Join a dynamic team where your expertise in complaints handling and problem-solving will play a key role in shaping client satisfaction and trust. Responsibilities: Resolve Client...
Were Hiring: Complaints /Customer Service Support Advisor Were looking for a detail-driven and customer-focused professional to support our complaints /Customer service process across multiple areas, including administration, product/service complaints, and telephony. You will deliver first-class customer service via telephony and email, supporting customers with empathy, active listening, and...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 31, 2026 Job Overview: - Are you passionate about delivering fair customer outcomes and resolving complex issues? Join a team where your expertise in end-to-end complaints handling makes a real impact. - As a Complaints Specialist, you’ll investigate and resolve complaints thoroughly, ensuring compliance with FCA...
Job Description Job Overview: The Policy Review Adviser will manage referrals received into the Policy Analysis Team from a variety of sources relating to misrepresentation, non-disclosure and potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities - Investigate all cases of potential misrepresentation and non-disclosure at policy inception and...
OPFA is seeking to appoint a candidate who is results-driven, passionate about service delivery, thrives under pressure, respects deadlines, and is a team player with high levels of professionalism. Key Responsibilities: Complaint Intake & Support - Identify and correctly record parties to a complaint. - Assist new complainants (walk-in and email) with lodging complaints and collecting...
Are you- Excellent at handling complaints- Passionate about customer experience- Customer focused - an advocate for exceptional service- Always focused on making situations right for our customers- Someone who loves to problem solve- Great at building relationships with customers and colleagues If so.. then read on Ten is looking for passionate, motivated and resourceful individuals to join our...
What being part of the Sigma Family means for you:Head of Operations - UK BPO The Head of Department/Operations will oversee operations across key accounts, with a strong focus on UK Complaints. You will work closely with internal stakeholders, from the Senior Leadership Team (SLT) to Operational Managers at our Cape Town site, collaborating with training, analytics, resource planning, and...
The Complaints Officer is responsible for conducting investigations into complaints and the Code of Conduct. As team leader, the successful candidate will supervise the activities of staff members in the complaints department. This position reports to the Manager: Legal, Claims & Complaints. Team leadership and management of complaints investigation process Provide integrated functional...
Complaints and Escalations Team LeaderJob Purpose:To lead the Complaints and Escalations Team in efficiently managing and resolving complex customer complaints and high-level escalations related to medical aid and gap cover claims and administration. The role ensures timely resolution, compliance with regulatory requirements, root cause analysis, and the implementation of service recovery and...
Job Title: Case Handler (Complaints Handling and Recoveries) Reporting to: Case Management and Recoveries Lead / Head of Credit Location: Hybrid Role Overview This role focuses on managing a portfolio of customer cases, ensuring fair and timely resolution of complaints and effective recovery of outstanding loan balances. It is a varied and fast-paced position that requires excellent...
A new trendy Restaurant / Bar opening in Centurion is seeking a front of house manager. Candidates should possess at least three years of experience in a high-volume restaurant setting, along with a deep understanding of restaurant floor management. Strong communication skills are essential, as the role involves overseeing the entire Restaurant floor. Applicants should be articulate and have...
Regional Aftersales Manager (Vehicles) Our client produces vehicles in 14 countries and delivers them to customers in more than 150 markets worldwide. Become part of it and help develop new solutions with your curiosity and ideas. You can expect a diverse team that supports you and with whom you can grow together and develop your potential. Applications are invited from suitably qualified &...
Job Overview: The Policy Review Adviser will manage referrals received into the Policy Analysis Team from a variety of sources relating to misrepresentation, non-disclosure and potential indemnity concerns, within agreed authority levels and within agreed SLA. Job Responsibilities: - Investigate all cases of potential misrepresentation and non-disclosure at policy inception and claims stage...
Job Overview: Are you passionate about delivering fair customer outcomes and resolving complex issues? Join a team where your expertise in end-to-end complaints handling makes a real impact. As a Complaints Specialist, youll investigate and resolve complaints thoroughly, ensuring compliance with FCA regulations and Consumer Duty principles. Youll work closely with customers and internal teams...
Job Classification- Job Requisition: 140915- TA Specialist: Refilwe Falatsi- Closing Date: 14 July 2025- Location: Sandown, Sandton- Cluster: Personal and Private Banking | Nedbank Insurance | Client Experience- Please Note: Preference will be given to applicants from Underrepresented Groups Job Purpose- To log, investigate and respond to all client complaints received at Nedbank in line with...
Established Restaurant in Meyersdal has a Restaurant management position available. Will consider candidates with 3 or more years Restaurant management experience. Looking for candidates with strong front of house management abilities as well as knowledge of back of house management. Applicants must be well spoken with good customer relations skills and must have the ability to deal with customer...
A franchise quick-service restaurant in Fourways is looking for a store manager. Ideal candidates should possess over four years of experience in fast food or quick service restaurant management. Strong general management skills are essential, along with the ability to oversee the complete store. We are looking for someone experienced with Mr D and Uber Eats platforms. The successful candidate...
A franchise quick-service restaurant in Clearwater Roodepoort is looking for a store manager. Ideal candidates should possess over four years of experience in fast food or quick service restaurant management. Strong general management skills are essential, along with the ability to oversee the complete store. We are looking for someone experienced with Mr D and Uber Eats platforms. The successful...