Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...
We're looking for a Customer Experience Executive to join the team Our client is a fast-growing women's wellness brand committed to honest nutrition, education, and building a supportive community. As they continue to scale, they're looking for a Customer Experience Executive to play a key role in shaping meaningful, people-first customer journeys. This role goes beyond answering queries — it's...
About Us: We're a fast-growing women's wellness brand committed to honest nutrition, education, and community. Role Overview: We are seeking a Customer Experience Executive to go beyond answering queries. You will shape the customer journey using empathy, data, and insights. Key Responsibilities: - Respond to customer enquiries via email, social platforms, and DMs - Provide guidance on...
Executive - Customer Enablement and Tactical Support - Sandton Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical...
Our client an OEM manufacturing company specialising in fasteners and components is seeking to appoint a highly experienced and dynamic Customer Relations Executive (New Business Sales Executive) to seek new business opportunities and to grow the sales offering to both new and existing clients. The business focuses on providing specialized fasteners solutions to the engineering and manufacturing...
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it...
Empowering Africa’s tomorrow, together one story at a time.- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAn exciting role that focuses on supporting the...
CUSTOMER EXPERIENCE EXECUTIVE R18000 - R20000 / Johannesburg North Matric with at least 2 years of experience in a customer interfacing role. MS Word: Word, Excel, PowerPoint, prior Industry related platform experience will be advantageous. Delivery logistics - monitor the delivery board, monitor customer care, Inspect vehicles that are planned to be delivered, Arrange the drivers for pickups...
Job Description:Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects. Client Servicing- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management- Assist senior staff in delivering quality services to clients and ensure the...
Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...
Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...
KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...
Position/Title: Customer Manager Lower Reports Too: Customer Executive Function: Sales Location: Johannesburg Overall Responsibility: Overall responsibility for managing the relationship with key customers, agents and other key stakeholders and in so doing execute successfully against the national and regional business plans with key objective of meeting and or exceeding the sales budget. Main...
Location: Gauteng Regional Office, Lanseria, South Africa (hybrid with regular travel to regions and stores nationwide) Role Purpose To own the design, execution and continuous improvement of Cash Crusader s fully internal national Mystery Shopper Programme across all corporate and franchised stores, while building and maintaining a robust, transparent employee and store performance ranking...
As a Customer Operations Manager at the Group level, you will be responsible for leading C-Level engagement and defining and executing the group delivery strategy. Your role will ensure seamless execution across affiliates while benchmarking and aligning costs and delivery strategies. You will also oversee all financials related to the Customer Unit. Key Responsibilities: Lead proactive business...
Looking at hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high-impact, compliant execution that grows the clients brands and elevates customer experience. You’ll steer go-to-market plans, distributor performance,...
Overview Boehringer Ingelheim is hiring the Head - Marketing & Commercial Customer Experience Excellence (CXE) for the Southern Africa region including South Africa and Sub-Saharan Africa. The incumbent will be responsible for translating the regional strategy into high‑impact, compliant execution that grows Boehringer Ingelheim’s brands and elevates customer experience. You’ll steer...
Overview The purpose of the role is to provide strategic partnership to Sub-segment Business Unit EXCO, other relevant Business Unit EXCOs and Segment Marketing EXCO by assessing business needs, offering marketing solutions, advising and directing the input into the development of overall segment marketing plans and leading programmes in line with the business strategic direction through the...
A leading retail company in Benoni seeks an Assistant Store Manager who will support the Store Manager in driving sales and ensuring operational excellence. Responsibilities include managing staff, executing promotional activities, and maintaining store performance. Candidates should have a Grade 12 certificate, a degree in retail/business management is preferred, and at least one year of...
Tracker requires the services of a talented Head of Customer Experience who will be responsible for overseeing the strategy, planning, and execution of Tracker’s customer experience objectives. This role is pivotal in shaping the end-to-end journey for both existing and prospective customers.Working closely with various business leaders, the incumbent will drive improvements in service delivery...