Customer Retention Manager jobs in Gauteng

KEY PERFORMANCE AREAS: Player Engagement and Retention Strategy Player Retention Monitoring, Evaluation and Reporting Develops and implements comprehensive player engagement and retention strategies aligned with overall business objectives Collaborates with Marketing, Acquisition, Product and Customer Support teams to ensure retention initiatives are fully integrated and effectively...

Role Purpose Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully-fledged subsidiary of Vodacom. Infinity Services Partner Company is looking for a Customer Retentions Consultant Handle calls from customers considering cancellations or downgrades, aiming to retain them by understanding their concerns and providing tailored solutions. In this fast-paced,...

- Primary objective is to generate New Business for the Company (both Facultative & Treaty). - You will oversee the facultative business - Ongoing Client Servicing & Entertainment - Assist with client relationships and retention - You will be part of the management Team (Manco) and included in the monthly management meetings, where you will be required to add value to the company and management...

Location: ZAF - Kempton Park, Serengeti Blvd (DSV Park Gauteng) Job Posting Title: General Manager, Sales and Retention, Road Transport Time Type: Full Time Summary A General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including...

SUMMARY A General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including Operations, Human Resources, IT and Finance and Sales, taking complete ownership for revenue retention and growth within the Road Transport vertical for Road...

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing job opportunity for a Retention Manager to join their team in Johannesburg . You will be responsible for creating, implementing and analysing retention campaigns across all channels and at all stages of the customer lifecycle in order to retain...

Requirements: - Graduate in relevant Human Resources Degree or Diploma - Computer literate – MS Office. - Travel – Willingness to travel to other provinces & Overseas - Minimum 5 years’ experience as an HR Manager - 5 to 7 years of experience as an HR Generalist with extensive experience in overall HR administration - Minimum of 3 years’ experience in employee recruiting, training, or employee...

Employer Description Insurance company that provides a range of financial services. Job Description Your duties will encompass: - Accurately identify the origin and reason for policy cancellations (or cancelled policies). - Determine the most appropriate approach of responding to the customer after identifying the cause for the policy cancellation (or potential policy cancellation). - Gain an...

Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

Role Purpose The successful incumbent will engage with clients to determine their requirements and recommend relevant products in order to achieve sales targets and retain clients. Requirements QUALIFICATIONS - Matric Certificate/ Grade 12 Qualification (Essential). - Bachelor of Commerce degree (Desirable). - Financial Regulatory Exam (Desirable). Experience - 3-4 Years experience in a...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Remuneration: R10500.00 Basic Salary incl. benefits (Medical Aid and Provident Fund) plus Commission Purpose Of The Job: Our client a Financial Services Company is looking for an experienced Insurance Retentions Agent to join the team. The Retentions Agent contributes to the organisational goals by conserving policies for the business across all channels and brands through the execution of...

SUMMARY: My Client is in search of a suitably qualified and experienced individual (dynamic and data-driven) to assume the above-mentioned role within their organisation. The successful incumbent will take full ownership of customer retention strategies across multiple African markets. This high-impact leadership role blends strategy, creativity, analytics, and team leadership to drive player...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...

At least 1 + years’ experience in a similar position Client retention and sales administration experience Attention to detail Strong communication and people skills Ability to work in high pressured sales environments Team player Excellent time management, planning and organisational skills Job description:Customers renewals Quotations Billing queries Product queries Address customer...

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high with their energy and expertise. If you’re...

Description naResponsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls. Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality...

This role will be responsible for managing all aspects of contract renewals for the medium business segment. As such the key responsibilities will include ensuring customer retention and renewal revenue targets are met and exceeded on annual customers, through solid collaboration across internal lines of business and, externally with customers and Sage Business Partners, via digital...

Overview &Purpose**:We are seeking a dedicated CRM Retentions Specialist to join our team. As a CRM Reactivation & XM Specialist, you will be primarily responsible for developing and implementing strategies to reactivate, re-engage and cross market players as well as helping drive the overall growth of the player and revenue base. This role requires a deep understanding of Customer Relationship...

ABOUT THE COMPANY 1Life is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re...