Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...
Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. You will...
We are seeking energetic and reliable professionals to join our team as Responsible for answering incoming customer calls, utilizing company. Policies to solve customer issues and directing calls to the managerial. Team when necessary. Our Call Center Personnel are often the first Point of contact for customers’ product issues, so we are interested in Hiring individuals with a commitment to...
A customer service provider in Gauteng is looking for individuals to manage inbound and outbound customer calls while professionally providing information about products and services. The ideal candidate will possess excellent English proficiency and strong communication skills, with a preference for those having prior sales or customer service experience. This permanent position includes initial...
Listing reference: track_001434 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. · The incumbent is...
This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. Theyre looking for a highly experienced Senior Inbound Consultant someone who thrives in a fast-paced, detail-driven environment and is confident managing complex, high-end itineraries from start to finish. Core Criteria: - Minimum 3...
Duties: Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately Managing all aspects of tours from quoting through to post tour file closure Ensuring your in-country guest tours run smoothly and without error Being on call for your in-country guests after hours while they are travelling Tour administration to be maintained and accurate Booking all...
Job Title: Inbound Sales Operator / Sales Administrator Location: Remote – Preference for Eastern Time Zone Employment Type: Full-Time Contractor About the Company We specialize in home services, specifically landscaping, with a focus on providing exceptional customer service and timely responses to leads. Mission & Impact This role is critical for ensuring we capture every customer inquiry...
Job Purpose To handle inbound sales enquiries and orders for stationery and office consumable products, providing excellent customer service while maximising sales opportunities and maintaining strong customer relationships. Position Area: Nelspruit (Rocki’s Drift) - 3 years Inbound Call center experience - Stationary experience will be advantage but not limited to - 3 years Customer Service...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...
Listing reference: track_001429 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. - The...
Job Title: Inbound Sales Operator / Sales Administrator Location: Remote – Preference for Eastern Time Zone Employment Type: Full-Time Contractor About the Company We specialize in home services, specifically landscaping, with a focus on providing exceptional customer service and timely responses to leads. Mission & Impact This role is critical for ensuring we capture every customer inquiry...
A leading sales company is looking for a candidate to handle inbound sales inquiries and orders for office consumables. The ideal candidate will possess strong customer service skills, 3 years of inbound call center experience, and be able to effectively communicate and resolve customer queries. Responsibilities include processing orders and maintaining customer accounts in a CRM system while...
Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...
Retention Consultant - Inbound and Outbound (6 Months Fixed Term Contract) Listing reference: track_001475 Listing status: Online Apply by: 25 September 2025 Position summary Job category: Call Centre and Telesales Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker wants to act on all cancellation calls/e-mails received,...
We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...