Incident Management Agent jobs in Gauteng

A leading recruitment firm is seeking an experienced SOC Manager to oversee the Security Operations Centre, ensuring effective detection and response to cyber threats. The ideal candidate will have 5–10 years of experience in SOC and security operations, with a strong background in SIEM management and incident response leadership. The role involves leading SOC analysts, managing tooling, and...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

Brief description The main purpose of this position is to manage the Problem and Incident Management processes to reduce the impact of IT incidents on end users. This includes tracking IT incidents, performing trend analysis, conducting post-mortems after major incidents and organising the problem management team to carry out root cause analysis. Detailed description- Prioritise and escalate IT...

A leading recruitment agency in South Africa is seeking a Risk Manager for the security sector in Johannesburg. The ideal candidate must have at least 5 years of managerial experience in the security industry and possess strong leadership, communication, and conflict resolution skills. Candidates should be on 24-hour standby, physically fit, and have valid PSIRA registration. This is a full-time...

FusionTek is a Managed Security Service Provider (MSSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players,...

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer. What you'll...

ROLE PURPOSE As part of the Customer-facing Nexio SOC team, the Cybersecurity Incident Manager is a crucial role within an organization's cybersecurity team. The primary responsibility of the Cybersecurity Incident Manager is to detect, respond to, investigate, and mitigate cyber threats and incidents that occur within the organization's network and information systems. The Cybersecurity...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...

Reports To Contracts Manager / Senior Project Manager Job Summary We are seeking a motivated and recently qualified Site Agent / Project Manager to join our clients construction team. This role is ideal for a graduate or early-career professional with a BSc or BTech in Construction Management (or a related qualification) who is looking to develop practical site and project management...

Overview The Site Manager / Site Agent will oversee the full site execution of utility-scale Solar PV projects, ensuring construction is carried out safely, on schedule, within budget, and to the required quality standards. The role requires strong leadership, technical acumen, and the ability to coordinate multidisciplinary EPC teams. One candidate will be appointed per site. Key...

Hire Resolve's client, a leading construction company is currently seeking a skilled and experienced Site Engineer/Site Agent to join their dynamic team in Kempton Park, GP.​ Responsibilities: Planning & Costing: - Ensure approved Pre-plans and effective planning of activities (quantity, resources, time). - Monitor cost forecasts and production progress, taking corrective actions when needed. -...

Discovery – Group Information Services / Technology Services Talent Pool: Service Desk Agent (Junior) About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment...

Listing reference: cartr_ Listing status: Online Apply by: 17 January 2026 Position summary Industry: Armed Forces Job category: Other: Safety and Security Location: Rosebank Contract: Permanent EE position: No Introduction Found, a leading vehicle tracking and stolen vehicle recovery business, using advanced tracking technology with specialised air and ground recovery teams seeks a...

Position Title: Site Agent Reports To: Project Manager / Site Manager / Construction Director Location: Construction site is based in Angola Employment Type: Full-Time Company Overview Our client, is a superior (SMEIPP) structural, mechanical, electrical & instrumentation, piping & platework construction contractor, offering services to the mining, industrial, power and oil & gas sectors...

JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

A leading recruitment firm is seeking an experienced SOC Manager to oversee the Security Operations Centre, ensuring effective detection and response to cyber threats. The ideal candidate will have 5–10 years of experience in SOC and security operations, with a strong background in SIEM management and incident response leadership. The role involves leading SOC analysts, managing tooling, and...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...

The Incident Manager (IM) is a trusted account team member who works with our Customer Service and Support engineers and our customers to manage complex reactive support scenarios and provide insights into operational health opportunities for customer accounts. The goal of the IM is to be the customer advocate and enable resolution of Reactive Issues through the following key activities: -...