Customer Support manager jobs in Germiston

Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...

How will you CONTRIBUTE and GROW? Provide administrative support to the commercial activity and/or to the customers/patients, like contract management, customer organizations' interfaces, payors' interfaces (States or Private Insurance). - Field and handle incoming Customer Tech Support Requests and Complaint Calls calling customers back to assist and resolve each ticket logged. Ensuring...

Job Description Carrying out installation, Running test, and maintenance of IT equipment Networking, troubleshooting, and driving of the company’s IT equipment. Ensuring smooth operations in any business Recruiting, developing, and providing mentorship to other IT staff. Qualification & Skills Must have an IT qualification Must have staff management experience Must have minimum of 2 years...

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.What you will do:The role of Technical Customer Support Manager (TCSM) will be to manage key...

JOB TITLE: Customer Support Manager DEPARTMENT: Centre of Excellence REPORTING TO:Centre of Excellence Director REGION:South Africa ADDITIONAL INFO: Travel within South Africa and sometime MEA region will be required. PURPOSE OF POSITION The Customer Support Manager is a senior leadership role responsible for the strategic direction, operational performance, and continuous improvement of...

Description: 10bet looking for an experienced Customer Service Manager to set up and lead our customer service team in a fast-growing, well-established company in the online gaming world reporting to Head of Customer Support. Supervising the daily operations of the customer service teams, identifying and developing all culture, process and performance improvements and efficiencies for the...

A Customer Service Representative in the Water Treatment Industry typically supports clients by providing information, handling inquiries, and resolving issues related to water treatment products and services. Here’s an overview of the job description: Job Title: Customer Service Representative Job Summary The Customer Service Representative will assist clients with water treatment components,...

Job Function This role provides managerial accountability for customs compliance, team performance and ensuring strategic oversight. It encompasses Delegation of Authority and adherence to escalation protocols for critical decisions. The position leads the customs team to maintain the company's accredited status, drive operational efficiency, and develop capability while ensuring full compliance...

Our client a specialised fastener supplier to the automotive and large security industries is seeking to employ a skilled mechanical engineer with experience as a Customer Relationship Manager to manage a portfolio of existing customer accounts. Minimum Requirements: Matric (Grade 12) with mathematicsAutomotive Part Manufacturing Experience – importantUnderstanding of fasteners and metallurgy –...

Requirements: - Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field. - Minimum of 35 years of experience in customer service, shipping, or logistics, with at least 2 years in a supervisory or team lead role preferred. - Excellent verbal and written communication skills to interact effectively with customers, internal teams, and external...

Job Purpose: Provide technical support, maintenance, and service for Montabert and Timberock products. This includes machine analysis, prototype trials, fault-finding, and customer support to ensure efficient operation and customer satisfaction. Qualifications & Experience: - Drill Rig and Bolter Operator Certificate and License an advantage - Minimum 5 years of experience working with drifters...

Business System Support Manager with Degree in Information System or equivalent, MSSQL and IT Certification and minimum 4 years’ experience in IT Business System Support, 1 year ERP implementation and 2 years’ Project Management experience, required to provide IT Support and ensure proper functioning of all Business System Software. Minimum requirement: - Grade 12 essential - Degree in...

Purpose of job: As the Junior SQL & ERP support, you will play a critical role in supporting the ERP and Database SQL Engineer in the efficient operation of our ERP systems and SQL databases. Your role will involve maintaining data integrity, optimizing system performance, and ensuring security, while actively contributing to our company's customer satisfaction and system uptime goals and...

Based East Rand. Multinational Group which has small & highly professional offices around the world is seeking a Customer Support Specialist for their Southern African Region (South Africa, Namibia & Botswana markets). The Corporate Holding Company overseas, manufactures their niche products and is the worlds most trusted original equipment manufacturer (OEM) with their machinery/equipment as...

Job & Company Description: As a Customer Support Agent, youll manage incoming customer interactions via calls, emails, and other channels. Youll provide accurate product information, process orders, and resolve Level 1 (L1) technical queries efficiently. This role is critical to ensuring customer satisfaction and operational excellence in a fast-paced environment. Education: - NQF Level 4 or...

Our client, a leading organisation within the financial services and collections environment, is seeking a highly experienced Executive Customer Enablement and Tactical Support to drive strategic excellence, operational optimisation, and industry-leading performance across collections and recovery portfolios. This is a critical leadership role responsible for optimising speed, efficiency,...

Description Our client in the Manufacturing industry is looking to employ an experienced Technical Support Technician to be based in Elandsfontein, Gauteng. 3 Phase Installation Electrical / Electrical Engineering Diploma qualifications secures.A wireman's License is non-negotiable. Awesome career opportunity awaits. Requirements: - 3-5 years’ experience in Fault finding, System Integration...

Key Responsibilities - Technical Support: Take ownership of fault resolution and technical queries across projects. Perform root cause analysis (RCA) on issues and implement preventative updates to avoid recurrence. Ensure efficient and timely technical support aligned with SLAs. - Maintenance Planning & Support: Coordinate and execute planned preventative maintenance to reduce system downtime...

Job Requirements & Qualifications: - Grade 12 (Matric) - Tertiary qualification (Degree or Diploma) in Data Analytics, Information Systems, Statistics, Computer Science, or a related field - 24 years experience in a Data Analyst or BI Support role - Intermediate to advanced SQL skills - Proven experience with Power BI (data modelling, DAX, Power Query) - Advanced Excel skills (Pivot Tables,...

Business System Support Manager with Degree in Information System or equivalent, MSSQL and IT Certification and minimum 4 years’ experience in IT Business System Support, 1 year ERP implementation and 2 years’ Project Management experience, required to provide IT Support and ensure proper functioning of all Business System Software. Minimum requirement: - Grade 12 essential - Degree in...