customer experience jobs in Grabouw

A global retail company in Somerset West is seeking individuals passionate about creating memorable customer experiences and advocating for community projects. The role involves maintaining store appearance and collaborating with a diverse team. This is not just a job; it’s about making a positive difference every day. We are committed to fostering a culture of belonging and welcome diverse...

An established retail company in Somerset West seeks a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 5 years of management experience in a retail/FMCG environment and possess strong financial management skills. The role requires effective team leadership and a commitment to customer service excellence. This position offers a competitive...

A South African SaaS company is seeking a self-motivated Customer Success Consultant with strong rental experience. The role involves delivering tailored product training and support to clients, promoting software adoption, and utilizing industry knowledge to provide expert advice. The ideal candidate will possess strong communication skills, advanced Microsoft Excel proficiency, and the ability...

A South African SaaS company is seeking a self-motivated Customer Success Consultant with strong rental experience. The role involves supporting clients, delivering tailored product training, and promoting software adoption. Ideal candidates will have excellent communication skills and a proven technical aptitude. This position requires attention to detail, the ability to manage time...

We are looking for a Customer Service Agent, who will provide excellent customer service by effectively solving customer issues, complaints and inquiries with accuracy and efficiency to maintain high customer satisfaction. You need to be genuinely excited to help customers. You must be patient, empathetic, and have great interpersonal skills. An ideal candidate can gather information and...

A retail pharmacy organization in Somerset West seeks a customer-focused individual to assist customers and maintain service excellence on the shop floor. Responsibilities include ensuring customer satisfaction, stock management, and cash accuracy. Applicants should have completed Grade 12, be bilingual, and preferably have prior experience in a retail pharmacy environment. To apply, submit your...

The focus will be to follow the processes and procedures to execute client requests and instructions. The role requires high levels of engagement with clients, distribution partners and service providers. The post holder is required to contribute in a positive manner to the team with an aim to achieve overall objectives and deliver an excellent customer experience. This role is critical in...

Job Overview - Application Deadline: 3 January 2026 - Job Location: Somerset West, Western Cape - Job Title: Sales Customer Service Manager - Education Level: Diploma - Job Level: Management - Minimum Experience: 5- 7 Years Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming...

Our depot personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life. Our Floor Advisors are obsessed with serving our customers brilliantly and connecting them to our unique workwear solutions. The main responsibilities of...

SECURITY/CUSTOMER CARE OFFICER We are currently seeking to employ a Loss Prevention/Customer Care Officer for our Somerset West branch (including our Warehouse in BlueCrane). Successful candidate will be responsible for: - Meeting customers at the door - Checking invoices and scanning out products before customer leaves the store - Directing customers to correct salesperson - Patrolling of...

Job Advert Summary At Rola, we know that every interaction matters. That's why our Customer Relationship Manager (CRM) is at the heart of everything we do—driving satisfaction, loyalty, and trust. By streamlining service delivery and ensuring seamless experiences, our CRM keeps Rola's reputation shining while making sure our clients expectations aren't just met, but exceeded. Salary...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent. Requirements: - Matric (Grade 12) - Able to communicate in English and Afrikaans - Computer literate - Must be able to work in a team environment - Call centre or retail experience will be advantageous - No criminal record - Must be based in Helderberg area or...

WeconnectU is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital transformation in the sector. We foster a...

A dynamic property management firm is seeking a Customer Success Consultant to support clients in optimizing software solutions and enhance their property management experience. The ideal candidate must have a solid background in the property industry, strong communication abilities, and excellent excel skills. You will focus on client retention and education, ensuring clients fully benefit from...

A leading pharmacy chain in Somerset West is seeking a Health Zone Assistant who is passionate about customer service. The ideal candidate will have 2-3 years of experience in health and wellness, strong product knowledge, and the ability to provide tailored advice to customers. Responsibilities include driving sales, ensuring stock availability, and maintaining high standards of hygiene...

A prominent telecommunications company located in Somerset West is seeking a Customer Service Agent to ensure excellent customer satisfaction by solving inquiries and issues efficiently. The ideal candidate will have 1-3 years of customer support experience, be tech-savvy, and possess strong interpersonal skills. This role involves managing inbound and outbound calls, identifying customer needs,...

A leading technology firm in Somerset West is seeking a Customer Success Manager to drive customer engagement and satisfaction. In this essential role, you will work closely with customers to help them maximize their use of the ZOHO platform, ensuring a productive and positive experience. The ideal candidate will possess a Communications or Marketing Degree, a strong background in SaaS support,...

We are seeking aCustomer Success Consultantwho is enthusiastic, self-disciplined, and a dedicated people’s person with a strong interest in property management and software solutions. Experience with maintenance and inspection in the property industry is essential. Key Skills: - In-depth understanding of the company's products and solutions. - Ability to support clients through additional...

Overview We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results to join our Customer Success department. Your position will be key to our growth strategy and you will work closely with our Key customers helping them use ZOHO to its full potential. Successful candidates must be social, analytical, possess an aptitude for learning and using new...

Do you love technology and want to see how it powers real businesses? Are you excited to learn new software, solve problems, and help people succeed? If you're curious, eager, and ready to grow, this internship is for you. We are looking for a motivated intern to join our Customer Success team in Somerset West, Cape Town. You'll work closely with customers, helping them use Zoho and other...