Duties & Responsibilities: - Delivering a comprehensive service to enquiring customers either directly or through a team of customer service agents - Providing help to customers using Fidelity SecureDrive’s products and services - Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. This requires...
Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg.Key duties and responsibilities (including but not limited to):•Process all customer transactions accurately and timeously. Manage orders from entry to finalization.•Manage all customer feedback requirements regarding Order Status, Back-order Reporting, and general...
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
, permanent Position: Customer Service Representative Job Description: We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing top-notch customer service to our clients and ensuring their satisfaction with our products and services. Key Responsibilities: - Respond to...
Your Role The Customer Service Team Lead is responsible for leading, managing, and developing a team of Customer Service Representatives within an assigned territory. The role ensures high-quality service delivery, operational efficiency, and compliance with standard operating procedures while driving continuous improvement in customer experience, team performance, and internal processes. This...
Watch our Vision Video: Take a tour of our Website: SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates student achievement and provides the tools teachers need to serve their...
Customer Service Fixed Term Contract Position 2-month Contract based in Randburg** To Start ASAP Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main...
Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...
Purpose of the role To contribute to the success of the store through providing relevant, accurate information to customers, resolving customer queries to the best of your abilities ensuring that customers are always satisfied. Main responsibilities- Contribute to the success of the company through excellent customer service- Act as a host/hostess to customers who visit the business premises-...
Responsibilities:- Develop and maintain strong relationships with existing clients- Proactively seek new business opportunities- Conduct sales presentations and product demonstrations- Provide excellent customer service and support- Utilize intermediate proficiency in Excel, Word, and Outlook for administrative tasksRequirements:- Previous experience in sales and customer service, preferably in a...
About the RoleWe are looking for a dynamic and results-driven individual to join our team as a Sales & Customer Engagement Specialist. This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and is motivated by achieving targets and earning incentives.Key Responsibilities- Drive sales and meet or exceed monthly targets.- Deliver...
Are you passionate about cars and skilled at building relationships? Join our dynamic spares team as a Vehicle Part Sales Person!Key Responsibilities:Sales and marketing Build and maintain strong customer relationships, providing an exceptional sales experience.Meet and exceed sales targets through proactive engagement and follow-up.Stay updated on product knowledge, industry trends, and...
Mine Technical Manager ( Spare Part/Sales (Vibrating), West Rand, Rneg - 10+ mining industry, dealing with processing equipment. - Exp vibrating screens, crushers, feeders, etc. - Hands-on experience with spare parts management, supply chain, or after-market service. - Technical screening equipment and components. - Exp in inventory management, vendor relations, and logistics. - Excel Super...
The client, a giant in the Manufacturing industry and part of a JSE-listed group, is seeking a Jnr Factory Manager. This is a great opportunity for a young, vibrant, and vivacious individual who has experience in the manufacturing industry. Must be career-orientated, must be willing to work hard, and not be afraid of rolling up your sleeves to get the job done. This is truly an excellent career...
Are you a recent graduate eager to kick-start your career in sales and administration? Look no further! We are seeking enthusiastic individuals to join our team as Internal Sales Liaisons, where you'll receive comprehensive in-house training to excel in this role. Primary Role: As an Internal Sales Liaison, you'll play a crucial role in supporting our existing sales team by facilitating...
Listing reference: track_001203 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:NoIntroduction:Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Maximisation Supervisor in the...
Watch our Vision Video: https://www.youtube.com/watch?v=hOU0TYnNsZo Take a tour of our Website: https://sparkschools.co.za/ SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa’s first blended learning model, which elevates...
Listing reference: track_001430Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Client ServicesLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Care Co-ordinator in the Caredesk department at Head office based in Johannesburg. We require a diligent and hard-working individual with a...
Listing reference: track_001434- Listing status: OnlinePosition summary:- Industry:IT & Internet- Job category:Customer Service-- Location:Randburg- Contract:Permanent-- Remuneration:Market Related- EE position:NoIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg.Job description:- The incumbent...
Listing reference: track_001569Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:- Drive customer growth, conversion, retention, and overall customer value across consumer and business channels.- Handle inbound and outbound sales, retention, and service...