client services agent jobs in KwaZulu-Natal

Our Client: They engineer experiences on behalf of some of the world’s most progressive brands. As a company, they have been working towards that goal since its founding in 2000. Through evolution and acquisition, today they are a 40 000 people-strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience, but their capabilities extend across...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

A leading service management company is seeking a Service Delivery Manager in KwaZulu-Natal, South Africa. The role involves managing client relationships, ensuring adherence to SLAs, and leading service delivery initiatives. The ideal candidate will demonstrate strong leadership and strategic thinking abilities, ensuring continuous improvement and client satisfaction. You will need to build...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Overview - Our client is seeking a dynamic and experienced client service lead to head the client service function and act as the key business partner for the NIVEA client team. This pivotal role requires a strategic leader who can collaborate with both the client and cross-functional teams to deliver...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 21, 2026 Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their client(s) and ensure the continued focus on the execution of the agreed service plans...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Commercial Refrigeration Solutions / Client Service BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Minimum qualification Grade 12 - Relevant tertiary qualification will be advantage - Refrigeration knowledge will be an advantage - Minimum of 5 Years experience...

Key Responsibilties To offer customer service for our Quick Cash, Personal Loan/Transfer Assist product. To liaise with the client, home loan consultant, credit department & attorney firm in order to effectively and efficiently process the payment of the loan to the client. Alignment to business driver/strategy - Reputable and trusted provider of unsecured lending to SA home Loans clients....

Role PurposeManagement and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Locationx1 Nelspruit and x1 Durban Responsibilities and work outputs- Servicing of...

Description To provide professional first line support to clients and sales support- 1. Render client services- Update client personal details and AIMS notes- Provide correct and accurate advice to clients on products and services (TCF)- Inform clients and update changes to their policy (TCF)- Liaise with relevant departments to gather information to resolve clients’ queries- Maintain required...

Job Classification- Job Family- Administration, Operations and Facilities- Career Stream- Administration, Transactional Processing and Production- Leadership Pipeline- Manage Self: Technical- FAIS AffectedJob Purpose- To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals. Responsibilities: -...

JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations...

RESPONSIBILITIESINCLUDE**: - Financial and Administrative Tasks - Handling of Petty Cash - Handle all fraud allegations/complaints - Monthly and weekly statistics report writing - Attend to administrative tasks as and when requested to do so by the Department Head - System Maintenance - Reports and Statistics - Risk Management - Cash Claims - Funeral Arrangements - New...

RELEVANT EXPERIENCE: - Minimum 2 - 3 years of experience in a client services sales environment - Proficient in Microsoft Office Suite MINIMUM QUALIFICATION: - Grade 12 Certificate - Matric BEHAVIOURAL SKILLS: - Ability to communicate effectively with clients, colleagues, and stakeholders. - Understanding and empathizing with clients' needs and concerns. - Listening attentively to clients to...

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Client Services Operations Manager works closely...

- Walk in queriesManagement of an effective client services reception function for the Fund.Handle all walk-in queries ensuring that:Client services centre is fully operational to handle queriesProcessing of changes to member statusIssuing and answering queries on benefit statements, beneficiaries, declarations ofexistence, medical boarding, home loans etc.Check biographical data to maintain an...

Main Purpose: Client liaison and responsibility to manage clients shipping requirements for the clients that has been allocated to your portfolio. Ensure that all clients’ needs are met. Key Responsibility Areas: - Liaise with client continuously and in a proactive manner regarding shipment events - Attempt to seek extended business from existing clients and referrals - Monitor daily closer to...

Are you a young vibrant individual who is passionate about Customer Service? If yes, then this opportunity is for you We are looking for Customer Service Agents for Call Centre Operations to support international customers, manage queries, adhere to KPI's and provide a world-class service. PACKAGE DETAILS: Guaranteed Basic Salary Additional incentives based on performance Growth...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

Client Services Manager: NCB Requisition:140497Title: Client Service Manager: NCBClosing Date: 18 June 2025Location: Durban- Job Family- Sales and Services- Career Stream- Client Service- Leadership Pipeline- Manage Self: Professional Job Purpose- To build and maintain strong relationships with our business clients through superior and hassle-free service in order to differentiate Nedbank as...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...