Contact Centre Supervisor jobs in Midrand

Job brief Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and...

Overall, Purpose of the Job To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service- Assist customers with enquiries regarding products and services, and account information.- Accurately record and update customer details in the CRM system.- Escalate complex...

Call Centre Supervisor Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team. Duties & Responsibilities Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor is responsible for the effective management of the Call Centre team whose primary objective is to provide exceptional services support to the...

Company Description Geotab Africa is a recognised leader in fleet management and vehicle telematics, operating across 21 African countries and as part of Geotab's global network, which has over 5 million subscriptions worldwide. The company offers advanced, scalable hardware and software solutions designed for fleets of all sizes, helping businesses monitor driver behaviour, enhance...

Operations Trainer - Automotive Contact Centre - Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Operations Trainer - Automotive Contact Centre Operations Trainer - Automotive Contact Centre Company Description Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial...

At iMas Insurance Brokers, we are committed to driving transformation and diversity in the workplace. In support of our transformation strategy, preference will be given to candidates from designated groups. About this position The Financial Advisor will be responsible for effective marketing of life assurance and funeral products via our Digital Channel (Contact Centre) Job Outputs: - Selling...

ER24 Contact Centre 124 | Rivonia | South Africa Closing date: 19/12/2025 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To lead, manage and guide a team to reach...

Main job purpose Provide exceptional customer service to all PG Glass customers both internal and external in line with the Company's High Performance Network strategy so as to ensure the achievement of set Key Performance Indicators. Main Objective Provide exceptional customer service, by maintaining quality service levels in line with Key Performance Indicators, through efficient and...

Your responsibility is also to project a professional company image through voice and online interactions. Job Responsibilities: - Providing customers with the organization’s service and product information - Handling and resolving customer complaints regarding product sales to customer service problems. - Recording details of comments, inquiries, complaints, and actions taken - Manage and...

About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their...

R 70000 - R 80000 Monthly Basic Salary (Market related, Negotiable) Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and...

Our client based in Isando, Johannesburg is seeking a Data Centre Manager to join their team. The Data Centre Manager is the leader of data centre operations, responsible for 24x7 operations of the data centre facility, in accordance with industry best practice and company policies & standards. The incumbent manages and supervises teams of employees within the Data Centre. The role is required to...

Responsible for delivering training and support to our clients and operations team on the road. The ideal candidate will have a strong understanding of our track and trace application, excellent communication skills and a patient and professional approach to working with diverse individuals. Purpose of the Role Responsible for delivering training and support to our clients and operations team...

Overview Under minimal supervision, to manage and lead large multinational clients under Global Compliance Outsourcing. Responsibilities - Ability to assist multinational clients with minimal support - Is confident to present and lead client discussions - Ability to manage difficult conversations with clients and know when to bring in the Partner or AD to support - Through effective working...

Job Description Under minimal supervision, to manage and lead large multinational clients under Global Compliance Outsourcing. - Ability to assist Multinational clients without minimal support - Is confident to present and lead with client discussions - Ability to manage difficult conversations with clients and know when to bring in the Partner or AD to support - Through the effective working...

Listing reference: track_001417 Listing status: Online Apply by: 30 June 2025 Position summary Job category: Telecommunication and Mobile Systems Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the Services of a Supervisor National Emergency Control Centre Call at Head Office in Johannesburg. This position requires a...

Surveillance General Manager- General Description:The general manager will be responsible for the management of the Surveillance division within the Fidelity group (reporting to the FADT structure). The division is responsible for set products build around the South African Market’s surveillance requirements. The incumbent will be responsible for the Operational, Financial and growth...

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Overall, Purpose of the Job To provide an end-to-end customer service to the SACAA clients through various communication channels such as phone, email and chat. To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service - Handle incoming customer calls, emails,...