helpdesk support technician jobs in Midrand

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

A leading surveying company is seeking a Support Technician to deliver technical support for products across the EAME region. The ideal candidate should have proficiency in Microsoft Office, experience in mining and exploration, and strong organizational skills. This role involves providing on-site assistance, demonstrating products, and fostering professional networks. Join a dynamic team and...

A software development company in Midrand is looking for a Support Technician. The role entails excellent customer relations, troubleshooting problems on the spot, and requires A+ and N+ certifications. You should have at least 3 years of experience and be open to working shifts, including nights and weekends. Join a collaborative team that values growth mindsets and offers opportunities for...

A leading facilities management company in South Africa is seeking a dynamic Senior IT Technician. This role involves providing advanced technical support and ensuring stable IT operations across multiple sites. The successful candidate will report to the Group IT Infrastructure Manager and play a critical role in supporting the organisation's IT infrastructure. This position offers a great...

A national company in Midrand is seeking a high-energy Junior IT Support Technician. Salary negotiable between R9,500 to R12,500 following interview and dependent on experience. Essential Requirements: Completed Matric Completed relevant tertiary IT qualification – beneficial Completed A+ / N+ - highly beneficial Own transport with a valid driver’s license – essential 2+ years’ experience...

We are seeking a Sales and Support Technician to lead our technical product support and client engagement efforts. This role involves supporting customers who rent our survey and orientation tools — ensuring equipment reliability, resolving technical issues, and identifying opportunities to expand rental and service utilisation. You will also represent the company across the African region —...

Duties & Responsibilities Provide Tier 2/Tier 3 support across all Servest sites, acting as an escalation point for Helpdesk and Tier 1 Technicians. Deliver stable, secure, and agile IT infrastructure services including: - Windows OS - Network and VPN services - Storage and backup - Information security and monitoring - Telephony & conferencing technolog Manage and maintain: - On-premise and...

A technology service provider is seeking an IT Graduate to provide technical support and assist with system administration. The role involves problem-solving, maintaining technology infrastructure, and supporting data quality checks. Ideal candidates should have a degree in IT, basic knowledge of hardware and software, along with strong communication and analytical skills. This role aims to...

SA - Gauteng, MidrandR 20000 - R 24000 Monthly Cost To CompanyAn IT Services company based in Midrand is looking for a Customer Experience Consultant (Helpdesk Consultant) to join their team The successful candidate's main responsibility will be to provide technical and service support to clients. The successful candidate will be handling and troubleshooting incoming and outgoing calls as well...

As a Support Technician for Digital Surveying, you will play a vital role in delivering technical support for products across the EAME region. This includes providing on-site assistance during trials and demonstrations, as well as supporting customers through remote channels. Your responsibilities will involve showcasing solutions at trade shows and industry events, collaborating with clients on...

A growing Managed Service Provider is seeking a Helpdesk Technician to provide technical support and excellent customer service. Responsibilities include troubleshooting Windows 10 and MacOS systems, managing Office 365 accounts, and collaborating with a remote team. Candidates should have at least 2 years of IT support experience, strong communication skills, and ideally hold A+ or Network+...

Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! Our Midrand branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to computer users by answering questions, resolving...

This range is provided by FusionTek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range ZAR300,000.00/yr - ZAR350,000.00/yr FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight‑knit team of friendly, intelligent people focused on IT infrastructure management...

A leading software company in Midrand is seeking a dedicated individual to provide second line specialist support to computer users. The ideal candidate will have at least 3 years of relevant experience and certifications A+ and N+. This role involves troubleshooting, technical problem solving, and maintaining network equipment, with opportunities for professional growth in a collaborative...

A technology service provider in Midrand seeks a Helpdesk Technician II to provide high-quality technical assistance. The successful candidate will troubleshoot desktop issues, manage escalated tickets from junior staff, and implement hardware for users. A+ and/or Network+ certifications are essential, alongside experience in Windows and macOS environments. This role offers flexibility, allowing...

A leading software company in Midrand is seeking a dedicated support professional to assist with user needs for their in-house Retail Software Arch. This role emphasizes providing both hardware and software support while thriving in a dynamic team setting. The company promotes a positive work-life balance and values team opinions. If you enjoy working in a fast-paced environment, this could be a...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...

Overview Join a team that thrives on collaboration and offers an environment that feels familiar as home. We all support each other to reach the same goal — excellent customer service. You will need to be keen to learn with a can-do attitude. Ensure that excellent customer relations are a priority, maintain those relationships, and ensure the agreed standards for SLA and updating the database...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...