service delivery operations manager jobs in Midrand

Datacentrix is looking for a National Service Delivery Manager. This is a fixed term contract. The National Service Delivery Manager is responsible for overseeing the effective delivery of services across all business lines, ensuring alignment with organisational objectives, customer expectations and contractual Service Level Agreements (SLAs). This role focuses on building and maintaining strong...

Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...

Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...

A financial institution based in Midrand seeks a leader to develop and operationalise PMO frameworks to ensure strategic alignment with financial targets. You will provide oversight on programme execution by fostering collaboration and utilising resources effectively to support the institution's mandate. Ideal candidates will have a track record in managing PMOs and driving excellence in...

As a service design virtuoso, you will join a diverse team of experts building out the leading Service Design practice in Africa to create powerful propositions and supporting business capabilities that span product, service, and experience Your passion, empathy, creativity, and mastery of your craft will make you an integral part of the band of end-to-end thinkers, creating unforgettable design...

Company Description: At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact...

About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

Daily scheduling off Teams/Personal to ensure maximum productivity Quotations Scheduling off new Jobs/Projects Work according to Job Costing sheet to ensure maximum GP. Deliver under pressure to complete project or Job ( From client or Company ) Completion of Costing sheet ( Ready for procurement ) Build, manage and maintain effective teams Sub-Contractor levels of commitment and financial...

As a Technical Delivery Lead at Nokia, you will play a pivotal role in leading the technical delivery of innovative projects within the Autonomous Networks domain. Collaborating closely with Central Delivery Services, Central Care services, and Project Management teams, you'll drive project success from pre-sales through to operations handover. Your expertise will shape delivery strategies,...

Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...

OPERATIONS WASTE PICKER MANAGER - Midrand, Jhb R500 000 R600 000 Per Annum Negotiable on Qualification and Years of relevant experience Our client, a highly reputable and innovative Waste Management firm an experienced and dynamic Waste Picker Operations Manager to oversee their national Waste Picker Business Unit. The successful candidate will manage partnerships, ensure financial and...

About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...

Overview: The Senior Network Services Manager is responsible for leading, developing, and optimizing International SOS’s regional network of medical, security, aviation, and logistics providers. Based in the Johannesburg Assistance Centre, this role ensures the regional provider network is high‑quality, cost‑efficient, compliant, and fully aligned with business needs across all service...

Role Overview: The Assistant Manager: Outbound Operations is responsible for overseeing outbound logistics processes, claims and IOD management, carrier coordination, reporting, and operational support. The role ensures efficient delivery operations, accurate reporting, cost control, and high service levels while supporting continuous improvement initiatives. Key Responsibilities: Claims & IOD...

ABOUT THE ROLE The Operations Manager is accountable for the operational and financial performance of the practice, with a clear mandate to increase profitability and turnover. The role ensures disciplined day-to-day operations through the implementation and enforcement of SOPs, effective use of data, and continuous performance monitoring. The Operations Manager produces regular management...

Amazon strives to be Earth's most customer-centric company where customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform, driven by the spirit of innovation that is part of the company's DNA. The world's brightest...

Company Description: About Deloitte Africa Consulting Services Innovation, transformation and leadership occur in many ways. At Deloitte Consulting, our ability to help solve clients’ most complex issues is distinct. We deliver strategy and implementation, from a business and technology view, to help lead in the markets where our clients compete. Our professionals help clients identify and...

A leading service delivery company is seeking a National Service Delivery Manager in Midrand, South Africa. This role is responsible for the effective delivery of services across all business lines, ensuring alignment with customer expectations and service level agreements. Candidates must have a Bachelor's Degree and extensive experience in service delivery management, particularly in leadership...

ROLE PURPOSEThe Service Assurance Manger is responsible for Services provided to customers who are selected based on their high Service Level Agreements on their strategic value to the business, monetary spend, number of sites, network complexity and a high demand for a focused group to manage these sensitive accounts. The Service Assurance Manager is responsible for managing a team of engineers...