Qualifications and Experience: - Matric plus relevant Bachelors Degree or Diploma in Information Technology, Business Management, or related field. - Minimum of 810 years experience in Service Delivery Management, including 5 years in a National or Senior Leadership capacity. - Strong knowledge of Risk Management, Governance, and Compliance frameworks. - Proven experience in managing large-scale...
Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level 1 BBBEE we put to practice our commitment to South Africa’s transformation agenda, we are at the forefront of digital transformation and cybersecurity. Our solution sets...
Responsibilities : Establish, manage, and maintain effective relationships with key clients and internal stakeholders to ensure customer satisfaction and service excellence.Oversee the delivery of contracted services in alignment with agreed SLAs and performance metrics.Ensure that service delivery processes are standardised, efficient, and aligned with best practice frameworks.Lead the...
As a service design virtuoso, you will join a diverse team of experts building out the leading Service Design practice in Africa to create powerful propositions and supporting business capabilities that span product, service, and experience Your passion, empathy, creativity, and mastery of your craft will make you an integral part of the band of end-to-end thinkers, creating unforgettable design...
Company Description: At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact...
As a Technical Delivery Lead at Nokia, you will play a pivotal role in leading the technical delivery of innovative projects within the Autonomous Networks domain. Collaborating closely with Central Delivery Services, Central Care services, and Project Management teams, you'll drive project success from pre-sales through to operations handover. Your expertise will shape delivery strategies,...
About the Role A global logistics leader is seeking an experienced IT & Customs Systems Manager to oversee the development, enhancement, and management of critical customs applications used across Southern Africa. This role offers the opportunity to combine technical expertise, project leadership, and innovation in a fast-paced, international environment. You’ll lead a diverse team of four and...
Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer serviceProvide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work Drive sales across product and campaign initiatives to exceed set...
IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...
Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of EngagementInteracting with the relevant stakeholders within BCX as well as external.Core DescriptionResponsible for co-coordinating the delivery of services into key...
Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions service related documents. Ordering spares for engineers in corporate division. Quotes to be drafted, emailed and followed up on. Filing all delivery & collection documentation for all repairs and items sold to clients via quotes. Overseeing the dispatching of Technicians. Manage dispatch...
Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...
Professionals we partner with typically demonstrate strength across the following areas: Financial Management & Reporting - Preparation and review of monthly management accounts - Oversight of financial reporting in line with IFRS - Budgeting, forecasting, and variance analysis - Delivery of accurate, decision-useful financial insights to senior management Controls, Governance & Risk - Strong...
About the Company: Honda is dedicated to the principle of creating equal opportunities within the workplace for all associates, agency workers, contractors, job applicants and visitors. Central to this is Honda's commitment to be a fair, discrimination-free company that accepts the uniqueness and differences of people around the world. Honda adheres to the principle that all people are created...
Additional Information Job Number Job Category Food and Beverage & Culinary Location Protea Hotel Midrand, 14th Street, Midrand, South Africa, South Africa, 1685VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to...
Recruiter: Mirror Images Job Ref: JHB /SB Date posted: Thursday, January 29, 2026 Location: Midrand, South Africa Salary: 17 000 Monthly SUMMARY: An Office Automation company based in Kyalami/Midrand are currently seeking a Service Controller. POSITION INFO: Duties: Must come from an Office Automation background at least 2 years. Filing of all corporate divisions' service related...
Description POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables,...
Overview: The Senior Network Services Manager is responsible for leading, developing, and optimizing International SOS’s regional network of medical, security, aviation, and logistics providers. Based in the Johannesburg Assistance Centre, this role ensures the regional provider network is high‑quality, cost‑efficient, compliant, and fully aligned with business needs across all service...
Key Responsibilities Agile Facilitation - Facilitate all Agile ceremonies: sprint planning, daily stand-ups, sprint reviews, retrospectives, backlog grooming - Ensure the pod operates as a high-performing, self-organizing team - Coach the team on Agile principles and continuous improvement - Protect the team from distractions and scope creep - Maintain sprint velocity and burndown...
ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data-driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines technical acumen with business insight to elevate customer satisfaction and...