Customer Service Team Manager jobs in Mitchells Plain

What can we do for you?:Salary and benefits - 16,000 - 19,000 Rand per Month plus Private Medical & PensionLocation - Waterfront Cape Town.Working Pattern - 40 Hours per week between 08:00 - 22:00Contract Type - Permanent Why work for Foundever?:We want Team Leaders to support the launch of our first site in Cape Town and would love for you to be the founders of the original South African...

A bit more about the Opportunity...:What Your Day-to-Day Will Look Like:You’ll be working onsite and lead a team of advisors. You’ll be reporting into a Service Delivery Manager, and will be responsible to lead, guide, coach and support the team to achieve their KPIs. You will coach and develop your team to thoroughly unpack the customers situation to provide collections & insurance support. You...

At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting...

Our client has an opportunity available for a Customer Service Team Leader. Requirements: - Degree in Consumer behaviour, Communications, Business or equivalent – beneficial. - 2+ years in a customer service operational, team lead capacity in a Group Call Centre, Customer Interfacing, Customer Support Centre, or equivalent role - essential. - Experience within the FMCG, retail sector or similar...

A well established company based in Brackenfell Cape Town is looking to employ experienced Customer Services Team Leader to join their organisation. This role reports into the Customer Service Manager. Hours- 40-hour work week scheduled according to a planned weekly schedule (any five days from Monday to Sunday (shift work), including public holidays) within legislative requirements. Purpose of...

Customer Service Team Lead - Join the Pet Heaven Family!Are you a natural leader who loves helping others shine — all while chatting about our furry (and feathered!) friends?If you’re all about people-first problem-solving and delivering top-notch service with heart, then we want to meet you!About Pet Heaven:At Pet Heaven, we’re passionate about making life better for pets and their humans. We...

Are you ready to embark on an exciting career journey? Your destination is right here! We're on the hunt for dynamic and motivated Italian Customer Service Agents to join our Somerset-based contact centre. It's a short and sweet two and a half months on a fixed-term contract located in the scenic Helderberg Area. We're not just a company; we're a family, and we want you to be a part of our growth...

Main Purpose of the Position:To achieve employee P & L, customer, profit, and sales targets and maintain restaurant operational excellence in accordance with Company policies and procedures through team management Key performance areas are:Achieve Set standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality,...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

A retail consulting firm is seeking an experienced Store Manager for the Bayside Mall. The ideal candidate will have at least 3 years of experience in store management, with responsibilities including team leadership, enhancing customer service, and driving store performance. This position offers a dynamic role focused on achieving operational and sales targets while maintaining compliance with...

A leading retail company seeks a Store Manager to drive performance and foster team development. You'll oversee store operations, manage inventory, and ensure exceptional customer experiences. Ideal candidates have proven retail management experience, strong leadership skills, and a passion for customer service. The role requires commitment to company policies and an ability to motivate staff...

ENVIRONMENT: A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across...

A leading retail chain in Cape Town is seeking a dynamic Store Manager to drive sales and manage a high-performing team. The position demands a strong focus on customer satisfaction, effective people management, and merchandising standards. Candidates should possess proven retail experience with excellent leadership skills and a drive to achieve profit and turnover targets. A relevant...

An international retail company seeks a Store Manager for their location in Cape Town. The ideal candidate will have retail experience with a strong focus on driving turnover and managing stock. Responsibilities include overseeing expenses, enhancing customer satisfaction, and leading team development. The role demands a passion for fashion and the capability to excel in a fast-paced environment....

Job Title: Customer Service Manager Location: Cape Town (Head Office) – with travel to Johannesburg as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service Manager to lead our national customer service operations. This role oversees a high-volume, multi-channel service environment, managing both Cape Town and Johannesburg...

Company Overview:We are a rapidly scaling fintech company operating in the private markets, providing innovative solutions that empower investors to access and navigate opportunities in alternative asset classes. Our platform leverages cutting-edge technology to revolutionise the way investors interact with and manage their portfolios. Guided by our core values of Commitment, Connection, Change,...

Are you ready to dive into a new career adventure? Your journey starts right here! We're on the lookout for dynamic and motivated Dutch-speaking Customer Service Agents to join our Somerset-based contact centre. It's a short and sweet two and a half months on a fixed-term contract located in the scenic Helderberg Area. We're not just a company; we're a family, and we want you to be part of our...

Customer Care Team Leader CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. Responsibilities • To guide and support team members • Driving operational and technological efficiencies within the...

Our client has an opportunity available for a Cards Customer Service Team Leader. Requirements: - 12+ months of recent tenure at the company in a Customer Service role. - Understanding of the customer service environment. - Understanding of systems including Vision Plus, Avaya, Alchemy and CSM- essential. - Matric - Leadership experience or exposure would be advantageous. Responsibilities: -...

Are you ready to embark on a career adventure like no other? Look no further! We're on the lookout for passionate and motivated German-speaking agents to join our Somerset-based contact centre. It's a short and sweet two and a half months on a fixed-term contract, nestled in the beautiful Helderberg Area. We're not just a company; we're a family that services clients worldwide, and we want you to...