A leading retail company in Mpumalanga seeks a Store Manager Support to enhance daily operations and achieve targets. Responsibilities include managing stock levels and customer experiences while leading and developing the store team. Candidates should have at least 2-3 years in a supervisory role, a Grade 12 education, and skills in budgeting, communication, and retail understanding. Join a...
You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...
About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...
Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...
LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...
CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...
Job Title: Customer Equipment Engineer Location: KZN (Pietermaritzburg region) Industry: Chemical manufacturing/water treatment/Maintenance/Technical/Applications Type: Permanent / Environment: Fast- paced, Multi National About the Role This associate will facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Sales,...
BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...
We are seeking a proactive and technically skilled Field Support Engineer to provide on-site and remote support for our clients. In this role, you will be responsible for the installation, maintenance, and troubleshooting of hardware, software, and network systems. You will play a key role in ensuring high levels of customer satisfaction by delivering timely and effective technical support in...
Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...
Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications. MAIN PURPOSE To provide advanced technical support and troubleshooting for hardware and software issues, while serving as a technical escalation point and mentor within the Support Team, ensuring service excellence,...
Key Outputs - Proactively assess, clarify, and validate customer needs on an ongoing basis - Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customers success. - Assist with quotes for parts, service, and equipment management solutions - Understand the full...
Our Client in the Hospitality and Catering Industry is looking for a GSE - Maintenance Supervisor (Ground Support Equipment) to join their diverse team. If you meet the below requirements, do not hesitate to send your CV for consideration. Duties and Responsibilities: General - Ensure all equipment is keptin good repair with minimal downtime through regular maintenance across thehotel and...
iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. Our iStore Technical Support Technicians are a combination of technically strong...
Listing reference: track_000988 Listing status: Online Position summary:Industry:IT & InternetJob category:Customer ServiceLocation:MiddelburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description: - Provide a scheduling related service internally and externally. - Scheduling and rescheduling of appointments. - Following up on scheduling related requests. -...
Sporty Group Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with...
Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications. MAIN PURPOSE To provide advanced technical support and troubleshooting for hardware and software issues, while serving as a technical escalation point and mentor within the Support Team, ensuring service excellence,...
LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...
Description CUSTOMER EQUIPMENT ENGINEER MARKETING SALESOPERATIONS, HAMMARSDALE Location:Hammarsdale, Durban,South Africa Language(s) Requirements: English Seniority Level:Intermediate Level Employment Type: Full-Time A Customer Equipment Engineerposition has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous...