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Customer Support Representative jobs in Mpumalanga
DUTIES:- Planned, frequency determined, customer visits.- Provide technical assistance.- Client contact.- Ensure that parts and labour sales budgets are achieved.- Technical diagnosis of customer problems.- Provide immediate corrective action or feedback to service staff.- Installations/machine hand overs including operator training & maintenance training.- Commissioning of components.- Condition...
Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most...
You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...
We are seeking for driven individual to join our growing sales team for our well-established client. The perfect person will be eager to learn and motivated to help grow the business. - Provide exceptional customer service through face-to-face interactions. - Address customer inquiries and resolve issues in a timely and professional manner. - Maintain accurate records of customer...
Key Outputs •Proactively assess, clarify, and validate customer needs on an ongoing basis •Consult with key account customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customers success. •Assist with quotes for parts, service, and equipment management solutions •Understand the full range...
LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...
Role Purpose Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations. Experience and Qualifications- 3 Years' Experience in Servicing (Short Term Insurance)-...
About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...
Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...
CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...
When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...
Job Title: Customer Equipment Engineer Location: KZN (Pietermaritzburg region) Industry: Chemical manufacturing/water treatment/Maintenance/Technical/Applications Type: Permanent / Environment: Fast- paced, Multi National About the Role This associate will facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Sales,...
BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...
We are currently recruiting for an enthusiastic and motivated Administrator based within our East Region at Dundee Ambulance Station, 76 West School Road, Dundee, DD3 8QP You will be required to provide a comprehensive level of administrative, secretarial and payroll support to the Region, which will include communication with both internal departments and external agencies. In addition to...
We are seeking a proactive and technically skilled Field Support Engineer to provide on-site and remote support for our clients. In this role, you will be responsible for the installation, maintenance, and troubleshooting of hardware, software, and network systems. You will play a key role in ensuring high levels of customer satisfaction by delivering timely and effective technical support in...
Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...
Role OverviewThe Sales Representative will be responsible for sales and business development, focusing on generating new work and maintaining strong customer relationships.Key ResponsibilitiesSales & Business Development•Develop and maintain strong, long-term relationships with existing and potential customers.•Identify and pursue new business opportunities to expand the company’s client...
Sporty Group Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with...
LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...
Description CUSTOMER EQUIPMENT ENGINEER MARKETING SALESOPERATIONS, HAMMARSDALE Location:Hammarsdale, Durban,South Africa Language(s) Requirements: English Seniority Level:Intermediate Level Employment Type: Full-Time A Customer Equipment Engineerposition has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous...