Customer Support manager jobs in Mpumalanga

A leading retail company in eMalahleni is seeking a Store Manager to provide superior customer service and achieve sales goals through effective management and staff development. The successful candidate will oversee the store's operations, ensuring the presentation of merchandise aligns with company standards. The role requires a GR 12 (Matric) qualification with Mathematics and previous store...

A leading retail company in eMalahleni is seeking a Store Manager to drive turnover and ensure exceptional customer satisfaction. The ideal candidate will have a Matric certificate and at least three years of retail experience, with two years in a leadership role. Responsibilities include managing stock losses, people management, and executing merchandising strategies. This position offers the...

Job Description Responsible for overseeing and optimizing customer support operations, contributing to a positive customer experience and the overall success of the support team. This includes: Team Leadership: - Managing and leading a team of support agents, ensuring they are well-trained and motivated. Performance Monitoring: - Tracking key performance metrics, such as response times and...

A leading retail company in Mpumalanga seeks a Store Manager Support to enhance daily operations and achieve targets. Responsibilities include managing stock levels and customer experiences while leading and developing the store team. Candidates should have at least 2-3 years in a supervisory role, a Grade 12 education, and skills in budgeting, communication, and retail understanding. Join a...

You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...

About the role The primary purpose of the Customer Success Associate is to resolve customer issues on First Time Resolution/First Call Resolution (FTR/FCR) basis, educate customers on the company's products and services and ensure that customers are fully satisfied and happy and ready to continue using the company's products and services while actively promoting the brand and acting as a brand...

When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2025. Role Purpose/Business Unit - To conduct deep analysis on product performance across all relevant internal metrics for revenue and sales volumes. This includes analysis of macro-economic factors and competitor products. - To provide feedback, insights,...

Your responsibilities will include: Support branded and unbranded channels with insights and recommendations on product and channel performance. Work with Channel Managers and Branded/Unbranded Specialists in implementing CXX strategy and executing instore elements. Provide ongoing feedback to COPS for continuous improvements on CXX journey. Analyse regional customer base in conjunction with Head...

LOCATION: Local Municipalities : Ehlanzeni (x1) Purpose of the Job: Responsible for the supervision of the issuing of bank cards to customers at the allocated sites. This includes the day-to-day management of the distribution including supervision of staff. The Team Lead Customer Services (TL) serves as Postbank's in-store banking representative within partnered retailers. The TL provides...

CUSTOMER EQUIPMENT ENGINEER MARKETING SALES OPERATIONS, HAMMARSDALE Location: Hammarsdale, Durban, South Africa Language(s) Requirements: English Seniority Level: Intermediate Level Employment Type: Full-Time A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous improvement, this...

Job Title: Customer Equipment Engineer Location: KZN (Pietermaritzburg region) Industry: Chemical manufacturing/water treatment/Maintenance/Technical/Applications Type: Permanent / Environment: Fast- paced, Multi National About the Role This associate will facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Sales,...

BRIEF OVERVIEW OF THE ROLE Service availability- Ensure accurate service inventory throughout the customer lifecycle- Change management- Service continuity (both from a customer and core perspective) Service unavailability- Proactive internal and external escalation management- Escalation management Customer maintenance- Customer name or technical contact information changes- Ensure governance...

You're successful where you are. You've built systems, supported customers, and kept operations running smoothly. But what if your next move wasn’t just another job—but a chance to enable financial inclusion for 7 million+ customers?:We are looking for a Stock Controller / Retail Customer Care Executive to join our Retail team as we scale up and drive digital and financial inclusion across our...

A leading South African homeware retailer is seeking a candidate to manage daily administrative tasks, enhance customer interactions, and ensure smooth stockroom operations. Responsibilities include processing customer queries, managing goods returns, and overseeing store aesthetics. Ideal candidates should have at least 1 year of retail experience and strong communication skills, fostering...

A leading financial services provider in eMalahleni seeks a Branch Manager to grow the customer base and revenue. Responsibilities include developing retail strategies, leading service culture, ensuring compliance, and managing operational practices. Ideal candidates have 5+ years in the industry and experience in leadership roles focused on customer service. Competitive salary and growth...

A financial services company is seeking a Branch Manager for their operations in Standerton, Mpumalanga. The role involves leading strategic objectives, ensuring compliance, and enhancing customer experience. The ideal candidate must possess a Diploma in Business Management, have at least three years of managerial experience in a service-related industry, and hold a valid Driver’s Licence with...

A leading retail company in South Africa seeks an Assistant Store Manager to drive performance, ensure exceptional customer service, and develop staff. The ideal candidate must have proven retail management skills, strong leadership qualities, and a passion for customer service. Responsibilities include overseeing sales targets, inventory management, and compliance with company policies. This...

Sporty Group Partnered with some of the World’s greatest Champions including Real Madrid FC, Michael Essien and Eder Militao, we’re on the lookout for some Champions of our own to be a part of the 'Top Ranked Fastest Growing and Most Successful Online Gaming Brand in the World'. Home to SportyBet, SportyTV, Sporty.com, Football.com and the newly launched SportyFM, we continue to lead with...

LOCATION: Local Municipalities : Ehlanzeni (Kabokweni x2 and Daantjie x2) Purpose of the Job: The Customer Service Clerk (CSC) serves as Postbank's in-store banking representative within partnered retailers. The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and...

Description CUSTOMER EQUIPMENT ENGINEER MARKETING SALESOPERATIONS, HAMMARSDALE Location:Hammarsdale, Durban,South Africa Language(s) Requirements: English Seniority Level:Intermediate Level Employment Type: Full-Time A Customer Equipment Engineerposition has become available in the Sales Division, based in Hammarsdale. While following the Buckman culture by fostering continuous...