A leading recruitment firm is seeking a Service Advisor for a client in Pinetown. The role entails providing exceptional customer service and coordinating repairs for vehicles. Key duties include scheduling appointments, providing cost estimates, managing customer communications, and ensuring timely service completion. The ideal candidate must have proven experience in a similar role, strong...
A leading recruitment firm is seeking a Sales and Technical Manager in Pinetown, KwaZulu-Natal. The role involves building strong customer relationships, managing sales budgets, and addressing technical service requests. Ideal candidates hold an engineering degree (B-Tech or BSc) and have prior experience in technical sales. This position requires excellent organizational skills and...
About the job Customer Services Team Leader Key purpose: To manage supervise planners, internal sales coordinators and cash sales personnel. Duties and experience: - Issue weekly production schedules for production requirements. - Plans are up to date and always showing an accurate reflection of what is running. - Plan reflects all job delays. - Planning information prepared for review...
A leading pet retailer in South Africa is seeking passionate and driven sales assistants for their Kloof store. Responsibilities include providing excellent customer service, ensuring stock availability, and adhering to company policies. Ideal candidates will have a Matric or equivalent, strong verbal communication skills, and a love for animals. Join a team that values reliability and customer...
The purpose of the position is to support the achievement of the branch's targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Job Outputs: - Effectively handle all aspects of the customer's check-out and check-in rental transaction in accordance with company, quality control, claims and accident...
At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. - And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the...
A dynamic company in Durban is seeking a hands-on Branch Manager to lead their busy branch. The ideal candidate should be experienced with at least 3 years in a supervisory or managerial position, possess strong leadership skills, and have a solid understanding of operations. A valid driver’s license and a willingness to travel are essential. This role places a high value on customer satisfaction...
A global logistics leader is seeking a Customer Services Manager in Durban to oversee a national customer service team. This role involves managing customer queries, enhancing customer satisfaction, and ensuring high service standards. The candidate should possess a relevant tertiary qualification, experience in shipping management, and strong leadership abilities. The position requires excellent...
PURPOSE OF THE ROLE The Customer Operations Specialist will be responsible for delivering high-quality, accurate, and efficient operational support to customers as part of the campaign. The role focuses on managing customers' queries, processing requests, and ensuring adherence to campaign procedures and service standards. This position is ideal for individuals with strong attention to detail,...
ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world‑class service and making a meaningful impact with every interaction. Perks & Benefits - Annual performance‑based increases - Paid time off - Health and dental insurance or a monthly health stipend - Holiday bonuses - Permanent work‑from‑home setup -...
A leading information and analytics company seeks a Product Manager I in Durban to lead the development and delivery of product features. You will collaborate with cross-functional teams to align on requirements, drive execution, and enhance user experiences. The ideal candidate has experience in product management within technology-driven environments, analytical skills, and a commitment to...
A leading recruitment agency seeks a Customer Service Manager in Durban to establish and lead a national Customer Service function. This role involves transforming and standardizing service practices, enhancing customer satisfaction, and managing a high-performing team. Ideal candidates will have proven leadership experience in customer service or logistics and strong change management skills....
A global customer service firm based in Durban is seeking Customer Service and Retentions Advisers. The role requires individuals with voice experience and excellent communication skills. Responsibilities include providing responses to queries while maintaining quality standards, identifying issues proactively, and connecting with customers. Applicants must have a Matric certificate or...
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing...
A leading customer service solutions company in Durban is seeking passionate Customer Service Representatives for a remote role. You will manage customer inquiries via various channels, support orders and returns, and provide quality responses that reflect our standards. Ideal candidates have at least 1 year of customer service experience, and proficiency in English is essential. Join a...
Job Overview Huntswood is looking for Customer Service and Retentions Advisers with Voice experience to join our global team. Are you an ambitious and driven individual, with great communication skills? If YES then we are looking for you! Job Responsibilities - Provide responses to all, maintaining high quality of services, performance standards and attend to high volumes of...
A leading recruitment firm seeks a Customer Services Team Leader in Pinetown, KwaZulu-Natal. This role involves managing a team of planners and sales coordinators while ensuring efficient production scheduling and customer service standards. The ideal candidate should have a minimum of 3 years in customer service, be proficient in SAP and advanced Excel, and possess strong interpersonal skills....
A leading technology support firm in Durban is seeking a Technical Support Agent to provide high-quality support to customers. This role involves troubleshooting issues, guiding customers, and maintaining records of interactions. Ideal candidates will have strong problem-solving skills and the ability to manage multiple conversations. The position offers competitive salary and bonuses, with...
PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...
A customer service-focused company in Durban is seeking a Customer Operations Specialist to provide high-quality operational support in a fast-paced environment. The role involves managing customer inquiries, processing requests, and ensuring adherence to service standards. The ideal candidate should have strong communication skills, attention to detail, and at least one year of customer service...