service centre manager jobs in oThongathi

1.1 PURPOSE OF JOB To contact customers and provide telecommunication services. To deal with complains and handle queries. 1.2 KEY RESPONSIBILITIES- Promptly respond to customers in an enthusiastic, courteous and efficient manner, using advanced communication skills to control a call, listen and target the objective of the individual customer- Efficiently complete customer requests and provide...

As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities: - Pitch our business to potential new clients and schedule appointments with existing clients for...

Job Title: Service Center Administrator Location: [Insert location] Position Summary: Key Responsibilities: 1. Schedule service appointments and allocate resources effectively to meet service center goals. 2. Ensure all customer inquiries and complaints are handled in a timely and professional manner. 3. Maintain accurate records of service center activities and transactions. 4. Monitor and...

Qualifications - Grade 12 / Matric certificate. - A+ and/or N+ certification or equivalent IT support qualification. - Minimum 1-3 years of experience in a Service Desk or IT Support environment. - Strong understanding of: - - Windows Operating Systems - Microsoft 365 - Basic networking - Endpoint security tools Preferred Qualifications - ITIL Foundation Certification - Experience with...

Ability Executive Recruitment | Full time We are seeking a General Manager to ensure the overalleffective management and development of specific property assets, including theachievement of specified growth and profitability objectives and management ofsubordinates and property teams. To provide input and execute theproperty strategies related to the specific property. Responsible across...

CALL CENTRE MANAGER – STRONG LEADERS ONLY We are seeking an experienced, assertive Call Centre Manager who takes full ownership of performance, discipline, and results. This role is not suited to passive leaders. We need someone who commands respect, enforces standards, and delivers outcomes. This is a leadership role, not a coaching experiment. Key Responsibilities: - Take full control of...

CENTRE/MALL MANAGER We are seeking a Centre Manager to manage building facilities and outdoor space. The key responsibility would be to ensure appropriate, safe and sustainable managed space for use by tenants and visitors. Overview of key responsibilities The Centre Manager will have responsibility for all aspects of centre/mall management. This includes, but not exclusively, management of...

The role: The Ignition Contact Centre is the supporting arm of Ignition Group, a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. The Contact Centre Campaign Manager manages and develops Team Leaders, coordinates training sessions, analyses individual Sales Experts’ stats, and effectively resolves escalated Sales-related...

A leading customer experience provider is looking for a Head of Operations to manage contact centre operations in Umhlanga, Durban. The candidate will lead teams, ensure exceptional customer service, and drive performance improvements across multiple industry verticals. Responsibilities include overseeing daily operations, mentoring teams, and implementing strategies for continuous improvement....

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

PROFESSIONAL NURSE X1 - BALLITO BEHAVIOURAL CENTRE - PSYCHIATRIC WARD Job Openings PROFESSIONAL NURSE X1 - BALLITO BEHAVIOURAL CENTRE - PSYCHIATRIC WARD About the job PROFESSIONAL NURSE X1 - BALLITO BEHAVIOURAL CENTRE - PSYCHIATRIC WARD PURPOSE OF POSITION To Provide age-appropriate patient care according to the nursing scope of practice as defined by the South African Nursing Council...

Join Our Team as an Online English Instructor! Are you an aspiring educator ready to make a global impact from our modern Umhlanga-based centre? We’re looking for exceptional instructors who bring professionalism, empathy, and energy to every class. About The Faculty At The Faculty, we take the recruitment of our tutors very seriously. We believe that the quality of our tutors is directly...

A dynamic services company in Umhlanga is looking for enthusiastic Call Centre agents. The role offers a starting salary of R6000 with uncapped commission based on performance. Candidates must have at least 2 years of call centre experience and strong communication skills. This is an excellent opportunity for motivated individuals looking to advance their careers in a supportive environment....

Job description: Role The Customer Services Manager will have a national responsibility to manage, anticipate and improve the customer experience from CMA CGM in South Africa and Botswana. Primary responsibility entails building and managing a customer services team, which receives all import and export customer queries, and ensure resolution to customers within the agreed turnaround times....

ROLE PURPOSE - Ensure infrastructure services are maintained and operational to service standards specified. - Maintain availability of assets and building in accordance to specified standards. - Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime. - Proactively manage the maintenance process and identify potential equipment / asset failure or...

Overview Nature Investment & Partnerships Manager - East Kent (East Kent Nature Investment Zone Development Manager) This role is offered on a fixed term contract of two years. The Trust offers hybrid working, with staff splitting their time between offices, reserves, visitor centres and some remote work, depending on their role. About the client Our client is the county’s leading...

Kura are looking for an experienced Customer Service Advisor - UK retail campaign to join our team in Mount Edgecombe!As the UK’s largest independent outsourcing company, we create opportunities for development and progression throughout our business. We offer an industry leading salary and benefits package, a well-developed recognition programme, and loyalty awards for tenure. Our unique...

We are seeking a General Manager to ensure the overalleffective management and development of specific property assets, including theachievement of specified growth and profitability objectives and management ofsubordinates and property teams. To provide input and execute theproperty strategies related to the specific property. Responsible across allcentre operations such as but not limited to...

The role: The Ignition Group is a proudly South African investment company focusing on Technology, Media, Telecommunications and Financial services. Our Employees are encouraged to recommend innovative business and operational ideas, and we strive to make each Employee's journey to success as exciting and engaging as possible. The Customer Care Manager takes pride in providing the best Customer...

The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage! The Detail: The Workforce Manager will play a pivotal role in driving our contact centre operations forward, ensuring that a high level of productivity is continuously maintained by...